I visited the store today with my son who needed a suit for an upcoming family wedding. We were instantly made to feel comfortable by staff member Sue. She turned what we were expecting to be a nightm... See more
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Would never go anywhere else. Outstanding customer service from Nettie. Nothing was too much trouble. Friendly unrushed and extremely knowledgeable service and good advice. Some great suits, ties, shi... See more
Purchasing nice clothes can often be challenging for the more generously sized gentleman. Usually stores have a poor range, comedic prices or be dreadful quality "own-brand" garbage. Banks seem... See more
I kept seeing the 5 star reviews and thought can it really be that good? Well being 5 foot 21 inches I have lost count of how many times I buy stuff online only to send it back as either too ti... See more
Company details
Information provided by various external sources
At John Banks we understand the shopping limitations for big and tall men and so provide access to a bigger and taller clothing range that mainstream shops typically found on the high street don’t support. That is why we have put together a range of fashionable and modern clothing items for big men. At John Banks we provide a huge range of clothing for the bigger man. This range includes big men's T-shirts, big men's jeans and big men's suits. Tall men's fashion is hard to come by but at John Banks we sell a range of tall men's T-shirts and tall men's jeans. The customer and their requirements are always our primary focus and collating feedback and reviews on existing products is what helps us decide what future products we source in our big men's range.
Contact info
516-522 Slade Road, B23 7JE, Birmimgham, United Kingdom
- 01213735450
- sales@bigtall.co.uk
- bigandtallmenswear.co.uk
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Replied to 100% of negative reviews
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Jack’s Customer service was Outstanding
I have to say as usual I received 10/10 service at John Banks menswear the team are extremely helpful finding the right clothes for us larger people. I have to commend Jack Mills he was an exceptional young man who gave amazing service and nothing was too much trouble and really helped me find what I was looking for and gave really good advice. He also did a great job up selling me to a few more items. Jack is a credit to your business and it was great to see him on my visit. Look forward to him looking me again in such a professional and courteous manner.
Needed a suit been everywhere and found…
Needed a suit been everywhere and found john banks on google so rang and spoke to nettle told me to come to shop and they would sort me out
Went over and within 30 minutes u had a new suit shirt tie
Nettle was excellent new exactly what I wanted and gave me 10% discount as well will definitely be using them again
Excellent service reasonably prices excellent quality top marks
Great Service
I attended this store today and was provided great service from a gentleman called Jack. He went above and beyond to ensure i had everything i needed and supported to make sure my experience was smooth and hassle free. Jack is a great role model of what perfect customer service should be like.
Absolutely fantastic
Absolutely fantastic, Andy was very helpful took my sizes and got recommendations spot on
Consistent sizes
I had already ordered the navy chino's and decided to purchase the black version as well. It turns out it fits exactly the same. Something that I don't always see. Very happy with my purchase.
Recommend the company
Love the site brought many items due to being a larger female I have to wear mens shirts and jackets for work purposes. The only issue I have it’s fits around the waist but long in the arms but never mind. I recommend anyone to use this company there local and delivery is top notch
Excellent communication
Excellent communication, great customer service, no fuss no muss, just efficient professional service.
Old Style Service.
I normally use John Banks online and always have great service. This time I needed to visit as wanted new style of trousers and unsure of my sizing.
Great to visit once again, had been too long since last visit. As in the past well worth the drive up. Staff all very helpful & knowledgeable and came away a very happy customer.
Superb old style personal service, that you only get in a proper establishment.
Excellent customer service.
It was very good,,quick delivery
It was very good,,quick delivery, very Happy with product
Prompt delivery of joggers
Prompt delivery of joggers,well made and 36in inside leg as advertised. Pleased all-round, will use John Banks again.
Very quick delivery and very well…
Very quick delivery and very well packaged. Ordered more than one size for fit - but did not need to. Shirts were a perfect fit. Will definitely purchase from again.
Happy to Recommend
Have bought from this site many times and have never had any issues. Quick postage and and easy site to navigate.
Great item with super quick delivery
Very good experience
Very good experience, it has large sizes and the delivery is fast.
Shopping on line with John Banks
We have shopped on line with John Banks for a number of years. Their customer service is exceptional, we can ring up and ask for their advice for example is a jacket a good fit for the size. The staff are always happy to advise whether the garment is a large fit and therefore we need to go down a size. Polite friendly staff exceptional customer service what more could we ask for
Great advice before purchasing and good…
Great advice before purchasing and good customer service afterwards when a query needed answering.
Sue was a Superstar
Sue was a Superstar in helping me with my shopping, offering alternatives to what I had been looking for.
It's just nice to be able to have stuff that fits and in an array of colours.
Wonderful service
Wonderful service. Phoned the store for advice and the lady on the home was so helpful. I placed and order and delivery was speedy. I’ve placed more orders since. I would highly recommend these guys and they are now the only place I buy my shirts.
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