BidSpotter.co.uk Reviews 

307
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I signed up to bid stopper, but cancelled (Unsubscribed)the account weeks later, It just was not for me. In the meantime they are still sending me loads of junk mail daily. Just (STOP) sending me this... See more

Rated 1 out of 5 stars

Terrible, avoid at all costs. I bid £500 on here for Honda sickle mower and then the fees made it £720. When I got it the engine would start but backfires, blades were rusted up and had to be freed.... See more

Rated 1 out of 5 stars

We budded and won a Range Rover last week as we found it on the last day and couldn’t view it we phoned swift assets that it was listed on before it ended asked if the car had any engine lights in go... See more

Rated 5 out of 5 stars

We’ve been using BidSpotter for our online auctions and it’s been a solid platform for reaching a wide, serious buyer base. The system is reliable, bidding is transparent, and the timed auction format... See more

Company replied

Company details

  1. Online Auction Service
  2. Online Marketplace

Information provided by various external sources

Bid online at the Web's No.1 online auction site. 10,000+ live lots each day!


Contact info

2.0

Poor

TrustScore 2 out of 5

307 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 68% of negative reviews

Typically replies within 1 month

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2.0

All reviews

(307)

51 reviews in the last 12 months

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Rated 1 out of 5 stars

It’s a complete scam

It’s a complete scam. They are no better than hamas

2 October 2025
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Hi Andrea,

Thank you for sharing your feedback. We’re sorry to hear that your recent experience did not meet your expectations.

Please note that BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. The auctioneer is responsible for managing listings, payments, and the fulfilment of goods.

We take reports like this seriously and want to ensure your concerns are reviewed appropriately. Please contact us at customersupport@bidspotter.co.uk with your registered account details so our team can assist you further.

Best regards,
The BidSpotter Team

Rated 5 out of 5 stars

Very straightforward site to do…

Very straightforward site to do business with. I will do business with them again.

1 October 2025
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Hi Albert,

Thank you so much for your kind feedback! We’re delighted to hear that you found BidSpotter.co.uk straightforward to use and that you had a smooth experience doing business through our platform.

We truly appreciate your support and look forward to having you back for future auctions.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

They charge you two fees and also they…

They charge you two fees and also they send you first invoice with big sum you think you got a good deal ones you pay that second invoice comes up if you don’t pay you loose the money also they said the car runs and drive is just a scam I took the car with recovery the turbo was blown I end up paying more than a full service history car and double mileage and go through all the issues unbelievable

5 September 2025
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Hi John,

We’re sorry to hear about your experience — especially regarding the unexpected second invoice and the issues with the vehicle’s condition after purchase. We completely understand how disappointing and frustrating that must have been.

Please note that BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. The auctioneer is responsible for managing the lots listed on our site, including descriptions, condition reports, invoicing, and payments.

We’ve logged your feedback and will share it with the appropriate team. If you’d like us to look into this further, please contact our Customer Support team at support@bidspotter.co.uk, and we’ll be happy to review it with you.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

Hi Richard,

Hi Richard,

Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you faced with being unable to collect your items after payment and the delay you experienced in receiving a resolution from customer service. We completely understand how frustrating this must have been for you.

Please note that BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. The auctioneer is responsible for managing lots, payment, and the fulfilment of goods.

We take concerns like this seriously and have logged your feedback. If you need further assistance, please contact us at customersupport, and our team will be happy to review this with you.

Best regards,
The BidSpotter Team

All that you can do is send a generic response, this shows how you care about your customers. You are a fraudulent organization that operates within the legal grey area. You owe me £935 that you deliberately took from me and closed the collection site. Your operation no matter how you describe is criminal and will be held to account.

Any one reading this, be fully aware this company or any associated companies are not to be trusted in any way. They take your money and do not deliver what you have purchased. They may be the marketing company but they are customer facing and ultimately responsible for the underlying activity.

Do not even engage with these people. They are the worst. !!!!

5 September 2025
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Hi Richard,

Thank you for sharing your feedback. We’re very sorry to hear about your experience, particularly regarding the payment you mentioned and the difficulties you faced with collecting your items. We completely understand how upsetting and frustrating this situation must have been for you.

To clarify, BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders worldwide. The auctioneer is responsible for managing lots, taking payment, and arranging the fulfilment of goods.

We take concerns like this very seriously, and your feedback has been logged. If you would like us to look into this further, please reach out to our Customer Support team at support@bidspotter.co.uk, and we will be happy to review the matter with you.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

Took my money twice in the GAP wallet

Took my money twice in the GAP wallet. This is apparently common and they know full well about the problems !! They should not be using a system that they know takes twice the amount of money that is authorised. Now having to go through my bank’s dispute system to get the money back I treated as if I have done something wrong despite showing multiple proofs.

8 August 2025
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Hi Louisa,

Thank you for sharing your experience with us. We’re sorry to hear about the difficulties you’ve had with your GAP Wallet transactions. BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world, while payments and refunds are managed by the payment provider directly.

We take concerns like this seriously and encourage you to contact us at customersupport@bidspotter.co.uk so our team can look into this further and assist you with the next steps.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

SIA Group put an insane mark up on the…

SIA Group put an insane mark up on the items of around 30% incl VAT.

23 July 2025
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Hi Jonny,

Thank you for sharing your feedback. BidSpotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders around the world. The auctioneer is responsible for managing the lots and setting any applicable fees, including buyer’s premium and VAT.

We’ve logged your comments and shared them with the relevant team, as we use bidder feedback to support auctioneers in improving transparency and the overall experience.

Best regards,
The BidSpotter Team

Rated 5 out of 5 stars

Great Software and fantastic support

Always very quick to help with any problems we encounter from time to time. Great service thank you

15 July 2025
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Hi Stephen,

Thank you for your kind words! We’re so pleased to hear that you’ve found our team quick to help and that you’ve had a positive experience with our service.

Your feedback means a lot to us and encourages us to keep improving the platform for all our bidders. We look forward to supporting you again in the future.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

Customer service is terrible….Can’t get…

Customer service is terrible….Can’t get hold of anyone to resolve….. very poor

9 July 2025
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Hi Steve,

Thank you for your feedback. We’re sorry to hear about the difficulty you’ve had reaching us, as we understand how frustrating it is when you need support and can’t get through.

If you’d like, please contact us at customersupport@bidspotter.co.uk and a member of our team will be happy to assist you. We’ve also noted your comments internally, as they help us improve our customer service and bidder experience.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

Absolute Scam site Do not use

Absolute Scam site Do not use

Purchased a van on the site, Paid for within 24 hours. now noboby knows where the van is, seems like there individuals just using the site to Scam as Bidspotter has no control on them

I think the Police need to start getting involved with this site

1 July 2025
Unprompted review
BidSpotter.co.uk logo

Reply from BidSpotter.co.uk

Hi Michael,

Thank you for taking the time to share your experience. We understand how concerning and frustrating it must be when a high-value purchase like a vehicle does not go as expected.

To clarify, BidSpotter.co.uk provides the online platform where auctions take place, while the auctioneer is responsible for item descriptions, payments, and fulfilment.

We’re sorry to hear about the difficulties you’ve encountered. If you’d like, please contact us at customersupport@bidspotter.co.uk
for further assistance. We’ve also logged your feedback internally, as it helps us continue working with auctioneers to improve bidder confidence and best practices across the marketplace.

Best regards,
The BidSpotter Team

Rated 1 out of 5 stars

never had the vehicle for sale

k bid and won a vehicle through here with select assets when paid asked when i could collect they said they did not actually have the vehicle ??? was told i could either have a refund or wait until they had something i said no i will have a refund this was over £40k they refunded minus over £9k for their fees for what avoid i am now fighting for the money back

15 May 2025
Unprompted review
Rated 4 out of 5 stars

I’ve had a mostly positive experience

I’ve had a mostly positive experience using BidSpotter. The platform gives access to a wide variety of auctions, especially for industrial and commercial equipment, which is exactly what I needed. The bidding process is smooth, and I appreciate the detailed lot descriptions and real-time updates during auctions.

One area that could be improved is the user interface—it can feel a bit outdated and occasionally laggy, especially during high-traffic bidding windows. Also, more transparency around buyer’s premiums and shipping options would be helpful.

Overall, BidSpotter is a solid choice for both occasional buyers and professionals looking for quality auction opportunities.

15 June 2025
Unprompted review
Rated 1 out of 5 stars

Watch out for unscrupulous companies…

Watch out for unscrupulous companies using this site , bid spotter then deny any accountability for the issues , 365 consultancy hid the location of the vehicle until after the sale then whack a £1500 shipping charge to their compound (more than double the price I found as a single user not trade ) then when disputing the invoice start charging late payment fees and even interest in an invoice that was already paid , as well as storage daily .
Will be taking this to small claims court

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Watch out for Ashley Waller auctioneers lie about their fruit trees fertility they won’t bear any fruits

Watch out these dishonest untrustworthy auctioneers called Ashley Waller auctioneers
Most of their fruit trees are unfertile and won’t bear any fruits their mulberry and plum trees variety that I purchased from them on their auction site despite calling them to ask if their fruit trees are fertile and having fruits despite their confirmation it turned out to be a lie and now it’s almost late autumn and can say for hundred percent they lied about their fertility just don’t waste your money with them like I have done buy from a more reputable and trusted nurseries.

9 February 2025
Unprompted review
Rated 1 out of 5 stars

Scammers!!

Scammers!!! Avoid at all costs, - we purchased a van, we requested an invoice and paid it and suddenly when booking a delivery, there's an extra charge that was "clearly visible" as per their cheating cowboy "Director" Keith. Liars and I wish I saw these reviews before working with them as I could've saved myself the headache and a 20% surprise charge. Dirty company with even scummier management

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Avoid them .They let scam auctioneers…

Avoid them .They let scam auctioneers to scam people.They not answering emails phones etc.I bought pallet of tools and I get hazardous chemicals delivered to my door.Bid spotter don’t answer my emails phones etc.Im not recycling center!!!!Pure scam site.How they can do it and nobody are jails for droids and puting peaple at health risk ?

31 March 2025
Unprompted review
Rated 1 out of 5 stars

Fraud and against the rules of bidding…

Fraud and against the rules of bidding and auctions.
The website shows really good items and vans I was very happy to bidding on here but I feel like a reboot from the website is binding with me to make items expensive.ones you stop bidding and time is off the item comes up again for bidding with same high price where I left it.
It's a joke 🤣

25 March 2025
Unprompted review

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