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BHG Financial Reviews 

5,485
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the professional and patient staff who make loan processes exceptionally clear and easy to navigate from start to finish. People consistently praise the responsive communication and personalized support provided throughout their financial applications and funding stages. Some reviewers were not happy with communication delays, mentioning long waiting times for quotes or slow email replies. A few other people also felt that certain application steps and approval procedures took longer than expected to complete. Others noted frustrations regarding unexpected fees or difficulties when trying to get timely updates from different departments.

What people talk about most

Staff

Clients share positive opinions on staff, praising their professionalism, helpfulness, and extensive... See more

Service

Reviewers highlight positive aspects of service, noting that professionals make the financing process smooth,... See more

Customer service

People report positive experiences with customer service, highlighting exceptional professionalism and... See more

User experience

Consumers find user experience to be very positive, highlighting a quick, smooth, and straightforward process... See more

Response time

Customers consistently note positive experiences with response times, highlighting that staff members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julia was my loan officer ,she was professional, Knowledgeable and patient with all aspects of the loan system The most thing I like the best is how she stayed with me for every problem that occurre... See more

Company replied

Rated 5 out of 5 stars

Julia was amazing. Due to unfortunate circumstances we were in need of some capital and Julia and her team at BHG answered. The initial consult, the different options, and ultimately the moving forw... See more

Company replied

Rated 5 out of 5 stars

Had the pleasure of working with Dominic Mosconi. He was amazing to work with. Informative and walked me through the process and made the process very easy and understandable. I’ve been in Sales for o... See more

Company replied

Rated 5 out of 5 stars

I worked with Nate and he was really excellent to work with. He was very thorough in the details and information provided. He was very professional and kind, answered all the questions I had, and has... See more

Company replied


Company details

  1. Financial Institution

About BHG Financial

Written by the company

Who is BHG Financial?

BHG Financial is an industry leader in innovative financial solutions, providing customized options to fit the varying needs of professionals, entrepreneurs, small business owners, and institutions across the United States. With nearly 25 years of experience, BHG Financial is unlike a traditional bank. Our unique underwriting model looks beyond credit scores to assess each applicant's full financial picture. BHG Financial provides purpose-driven solutions that transform how individuals and businesses alike can access the funds they need to meet their goals.

Our Services

Known for our innovative approach to lending, BHG Financial can offer unsecured loans with flexible terms, competitive rates, and funding in as little as 3 days, depending on the loan type. Our services include:

Supporting Our Communities

Through our philanthropic arm, BHG Cares, we hold long-term partnerships with humanitarian and support organizations, including the Make-A-Wish Foundation, Style Saves, and the Kevin Love Fund. In addition, BHG Cares places a strong emphasis on advancing independent disaster relief funds and global humanitarian efforts.

Find more information about BHG Financial by visiting our website and checking us out on social media:

Simplify Your Debt, Empower Your Future

Written by the company

Consolidate High-Interest Debt with a Personal Loan for Debt Consolidation from BHG
BHG Financial offers personalized debt consolidation solutions designed to help you regain control of your finances. With loan amounts up to $250,000 and repayment terms extending up to 10 years, you can combine multiple high-interest debts into a single, manageable monthly payment. Our fixed-rate loans ensure predictable payments, making budgeting straightforward and stress-free. The application process is streamlined and user-friendly, allowing you to check your rate without impacting your credit score. Once approved, funds can be disbursed in as few as five days, enabling you to address your financial needs promptly. Our dedicated U.S.-based loan specialists provide concierge service throughout the process, ensuring personalized support every step of the way. Take the first step towards financial empowerment by exploring your personalized debt consolidation loan options today.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(5,485)

1,223 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The reason that I am giving BHG a 1…

The reason that I am giving BHG a 1 star is that at the last minute (7pm) I receive an email requesting my bank statement. I thought everything was approved and good to go and I was to receive the funds the next day. If BHG need my bank records why did they wait until the last second and at 7pm to let me know. BHG had 4 days to ask me for the records. I canceled the loan thru the fund folks and the loan officer. I will not use BHG for a loan again. Plus was not told that I had to wait 5 business days for the loan as well.

15 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Michael. Thank you for sharing your review. At BHG Financial, we look to provide customers with an amenable solution that accounts for your unique needs. We apologize that you had a frustrating experience, but we do require a complete funding verification process to be completed. To provide some clarity, signing loan documents does not create a funded loan. Funding is conditional based on completion of all verification steps and necessary documentation identified following the underwriting process.

Unfortunately, you declined to provide the needed documentation or to move forward with the process. Should you have any questions or need assistance, please reach out to us at 866-588-7910 – We'd love the opportunity to assist you.


Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Top Rate Experience

My personal account rep, Brady, was awesome. He explained everything to me so I understood all the terms and conditions. He was straightforward with me about the amount per month I had to pay. All my questions were answered in a timely fashion. The application process was very simple.

16 June 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Michael. It is great to learn of your experience with the BHG Financial team. We truly make it a point to ensure a transparent loan process that's also simple and timely.

Thanks,
BHG Customer Relations Team

Rated 1 out of 5 stars

We were suppose to fund on 7/14

We were suppose to fund on 7/14. The loan officer assigned stopped taking my calls and emails as soon as the paperwork was signed. His manager has also been wholly unhelpful. I have to chance him down, multiple calls and emails and I don’t get a response until late in the day. We are now 48 hours past our fund date and NO ONE there will give us any information about what is going on. This company does NOT care about its customers. Its absolutely shameful

14 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Kimberly. We recently were in touch and are happy to have resolved your concerns. With this in mind, our team works hard to ensure a timely process but at times during our underwriting process, some items require a deeper level of review before moving forward. However, our team is here for you should you have any questions or need assistance.

For 25 years, BHG has proudly provided over $28 billion in financial solutions to over 170,000 satisfied customers, with many returning to us as we offer stellar service and a helpful team.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

They were professional and clear in…

They were professional and clear in walking us through the process.

11 June 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Cheryl. Professional and clear service is the goal! We're pleased to hear the BHG Financial team could assist you.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Professional, Patient, and Incredibly Efficient

Michael D. Sullivan made what could have been a stressful process surprisingly straightforward. He never pressured me into a decision. Instead, he clearly explained several options, gave me the time I needed to review everything, and answered my questions without any sales tactics.

Once I decided to move forward, he was incredibly responsive and completed the entire process in a single day. His professionalism, communication, and efficiency made a big difference. I highly recommend working with Michael if you're looking for someone who is knowledgeable, patient, and genuinely focused on helping you find the right solution.

14 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Travis. Thank you so much for taking the time to share your review. BHG Financial is truly dedicated to customers, taking the time to understand your specific needs while ensuring top-notch communication and helpful service.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Nate Paller helped me get everything I…

Nate Paller helped me get everything I needed and made it a very easy and fast and all of my options. Thank you

14 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Matthew. Ensuring the best service possible is very important to all on the BHG Financial team. We're thrilled everything went as smoothly as possible!

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Nate was very professional

Nate was very professional, expedient and helpful. Great experience

14 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Alicia. At BHG Financial, our team is proud to offer professional and helpful service. We're thrilled for the opportunity to help!

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Nate was great from the start

Nate was great from the start. Very transparent with the program details, knowledgeable with all of my questions and quick and thorough. I would highly recommend Nate to others.

14 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Jeff. Transparent service and a helpful team are key to the BHG Financial mission! We're thrilled this resonated with you and appreciate the recommendation.

Thanks,
BHG Customer Relations Team

Rated 1 out of 5 stars

Easiest way to put it they are…

Easiest way to put it they are unprofessional and don’t know what they are doing . I was told by 3 different people yes ur approved , no you aren’t yes you are and now not approved . I had to take time off work to get them whatever documentation they needed . They were very slow and very very short . What a waste of 7 days of getting them files to be blown off like trash .

For me to waste 7 days to get you documentation that you needed because ur rep told me I was approved and I just needed to send those in to get funds after accepting terms . Scam is what ur company is don’t trust them

13 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Rafael. It’s our mission to provide the most innovative financial solutions on the market, and we make every attempt to provide a solution tailored to the specific needs of our customers. However, we’re not always able to make this happen as there are many factors that can determine a credit decision. An Adverse Action Notice letter will be sent to you within 30 days of the application date, providing additional information into the decision.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Paulina Golden is hands down an…

Paulina Golden is hands down an absolute asset to the team and company! She made the process effortlessly simple. She is quick to respond and very professional in handling all aspects of the business. Her attention-to-detail and expertise are well appreciated. Thank you BHG for all the hard work and dedication.

14 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

It's great to hear about your experience with the BHG Financial representatives. Our team works diligently to offer a hassle-free loan process that accounts for your unique needs.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Lauren Ross was so communicative from…

Lauren Ross was so communicative from the beginning she went over all my lending options and ensured I understood. Lauren encouraged me to ask questions and I never felt rushed at all during the process. BHG Financial gave me better options than my own financial institution. I'm an RN so working with a company that has a history of working specifically with Healthcare/First Responders made me feel valued. Thanks again to Lauren!!!!

12 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Jennifer. Across every department and level, the BHG Financial team is ready and available to lend a hand. We truly make it our mission to offer a loan process that meets your needs while putting you at ease.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Working with BHG Financial was great…

Working with BHG Financial was great and Chris Frawley was amazing! He is very responsive and answered all of my questions thoroughly and made the entire process easy and stress free! I highly recommend BHG Financial for any of your financial needs!

13 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Vickie. BHG Financial is truly dedicated to customers like yourself, doing all we can to ensure a seamless loan process. It's wonderful to hear we could do just that!

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Nate made the process quick and easy

Nate made the process quick and easy. His supportive communication was perfect. He allowed ample time for questions, I never felt rushed and whenever I had an idea to change things on the payoff, he helped navigate those options.

30 June 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Whitney. Quick and easy service is the goal for all on the BHG Financial team! We're delighted we could assist you and look forward to working with you in the future.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

BHG Financial Loan review

The overall process was quick and easy. Funding happened fast and the loan officer was responsive. The loan interest is high so be prepared with a plan to get it paid off quickly.

11 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Lauren. Thank you for sharing your BHG Financial experience and feedback. We'll make sure your review is shared with the proper members of our team as we're always looking for new ways to further improve the customer experience for all.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

BHG is legit…

I was recently in a situation where I needed temporary financial relief from debt accumulated from a home renovation. After searching for the best company to work with BHG came up on a social media ad. I did some research on the company, Trust Pilot being one of the resources. After reading through the many positive reviews I decided to apply for a personal loan. I was quickly contacted by a rep after submitting the application. I was asked for credential documents and got an approval with several options, all of which had very competitive rates.
The underwriting process swift and the funds were directly deposited within two business days.
The best part of this program, at least the one I adhered to, the debt doesn’t appear on your credit score. The only drawback is the lack of an online customer portal.
Overall great company. Thank you BHG. I’ll definitely work with you again.

1 January 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Jose. We can't thank you enough for the exceptional review and for sharing your BHG Financial experience. Throughout the loan process and after well, our team is here to offer guidance all while taking the time to understand your specific needs. We're glad we could assist!

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Clear, easy, and professional

Shawn was amazing through the whole process! Thank you!

30 June 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Cassandra. BHG Financial's reps are here to help! We make it our top priority to guide you through the loan process while ensuring stellar service.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Excellent Service

I had an outstanding experience working with Nate Paller as my Loan Finance Manager. From start to finish, he made the entire loan process extremely easy and stress-free.

Nate was exceptionally friendly and approachable, and ready to answer my questions in great detail. What impressed me most was his ability to clearly outline the steps in the process, ensuring I was informed and comfortable with every step of the way.

I highly recommend Nate to anyone seeking a knowledgeable, efficient, and personable financial manager!

9 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Maria. From beginning to end, BHG Financial's team is ready and available to offer assistance. We take the time to understand your specific needs while answering any questions you may have along the way. We're thrilled we could help out!

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Daniel and his team were great

Daniel and his team were great. They gave me a better rate that was affordable for me. From the time Daniel contacted me to signing a contract to funds in my account only took a week half plus he answered all my questions.

GREAT SERVICE.

22 June 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi lance. It's fantastic to hear of your experience with us! At BHG Financial, our team is here to ensure a loan process that's seamless.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Excellent Customer Support and Service

Brendan Bennett was extremely knowledgeable, professional and was able to assist me throughout the entire process. Brendan's customer service and support made an extremely stressful time for me very easy. I'm very appreciative of the support.

1 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Mason. The excellent review is appreciated and we're glad to learn the BHG Financial was able to lend a hand. It's our goal to be right here when you need us.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Professional and Prompt Process

I had a wonderful experience with Brittany D'Agostino and her team. She was very professional, answered all of my questions and made this process really easy. Everything was quick and seamless with this company. I’d highly recommend.

5 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Professional service and an easy loan process is truly the BHG Financial mission -- Our team works hard to deliver on this promise.

Thanks,
BHG Customer Relations Team

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