Dr. Rensema and his assistant, Adire (sp?), were professional and relaxed throughout the yearly exam of, Solo, our 90 lb Belgian Malinois. Solo remembered Bryan, (Dr. Rensema) from past visits, and... See more
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Dr Bryan provides wonderful service for our older cats. It is a great experience for all as he he and his assistant are very knowledgeable. We really like not having to put our older cats into carrier... See more
Company replied
my 3 month old puppy absolutely loved the cheese mat while gettinghis shot and didnt even know what was happening. Both Dr. Bryan & Assistant were informative, professional, efficient, lots of recomme... See more
Company replied
The BetterVet crew arrived on time and prepared for what they needed to do. They were careful and caring with our cat. Follow-up with test results was prompt and detailed. Our cat is quite timid and... See more
Company replied
Company details
Written by the company
Eugene area pet owners can now experience stress-free, in-home veterinary care with BetterVet, your trusted mobile vet in Eugene, OR.
Contact info
4260 West 5th Avenue, 97402, Eugene, OR, United States
- (541) 510-9401
4.3
Excellent
10 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Annual exam with Dr. Bryan Rensema
Dr. Rensema and his assistant, Adire (sp?), were professional and relaxed throughout the yearly exam of, Solo, our 90 lb Belgian Malinois. Solo remembered Bryan, (Dr. Rensema) from past visits, and quickly warmed up to Adire.
Bryan took care of a yearly exam, plus shots: rabies, septoperosis, etc.,.
Bryan is very considerate and caring toward our dog. can't ask for much more.
3 October 2024
Unprompted review
Mobil Vet a Great Option for Timid Cats
The BetterVet crew arrived on time and prepared for what they needed to do. They were careful and caring with our cat. Follow-up with test results was prompt and detailed. Our cat is quite timid and travelling to a distant clinic is very hard on her. A home visit is a great option for her.
18 March 2024
Unprompted review
Reply from BetterVet - Eugene
Hey David,
We're delighted to hear that our BetterVet crew's home visit was a great option for your timid cat. Arriving on time, prepared, and being careful and caring with your cat is part of our commitment to providing a stress-free experience. It's wonderful to know that the prompt and detailed follow-up on test results also met your expectations. 🐾
Understanding the challenges timid pets face with traditional clinic visits, we're thrilled to offer a solution that works better for them and their families. Thank you for sharing your positive experience, and if there's anything else we can do or any questions you have, we're just a message away.
Number one choice for Veterinary care.
Such an amazing vet experience for me and my cat! The team was so friendly, knowledgeable, and thorough. Highly recommended this mobile service.
22 February 2024
Unprompted review
Reply from BetterVet - Eugene
Thank you, Lindsey, for sharing your amazing experience with our team in Eugene. We're thrilled to hear that we are your number one choice for veterinary care and that both you and your cat had a positive visit.
Our goal is to provide friendly, knowledgeable, and thorough care right at your doorstep, making veterinary visits convenient and stress-free for both pets and their parents.
Your recommendation means a lot to us, and we're grateful for the trust you've placed in our mobile service. We look forward to continuing to serve you and your cat with the high standard of care you've come to expect.
Happy to have you assisting me!
Quick response.
Informational
And personable!
22 February 2024
Unprompted review
Reply from BetterVet - Eugene
Thank you, Gay, for your kind words and positive feedback about your experience with us in Eugene. We're delighted to hear that you found our response quick, our information helpful, and our service personable.
Our team strives to provide a supportive and engaging experience for every pet parent we assist, ensuring you have all the information you need and feel genuinely cared for. Your satisfaction is our top priority, and we're happy to have been able to assist you.
We look forward to continuing to serve you with the same level of responsiveness, information, and personal touch.
Another Great Experience
We were able to be seen quickly. The staff was very accommodating. They were friendly, professional, and effective. Thank you so much!
19 February 2024
Unprompted review
Reply from BetterVet - Eugene
Thank you, Angela, for taking the time to share another great experience with our team in Eugene. We're pleased to hear that we were able to see you quickly and that you found our staff accommodating, friendly, professional, and effective.
Providing timely, compassionate, and efficient care is what we strive for at BetterVet. Your appreciation means a lot to us, and we're grateful for the opportunity to serve you.
Thank you for choosing us, and we look forward to continuing to provide you with the high-quality care you deserve.
Highly Recommend!
my 3 month old puppy absolutely loved the cheese mat while gettinghis shot and didnt even know what was happening. Both Dr. Bryan & Assistant were informative, professional, efficient, lots of recommendations, shared scientific articles on my specific breed, listened to my questions and concerns and answered them wonderfully. It was a nice day outside so i took my pup to them instead of them coming inside but had they came inside, i had a table with a yoga mat ontop for grip, ready for my pup to be examined. Worth every penny! I felt the mobile/in-home visit vet cost was just as much as going into a vets office.
15 February 2024
Unprompted review
Reply from BetterVet - Eugene
Thank you, Alexis, for your enthusiastic recommendation and for sharing your positive experience with Dr. Bryan and his assistant in Eugene.
We're thrilled to hear that your 3-month-old puppy had a comfortable experience getting his shot, thanks to the cheese mat and the care provided by our team.
It's wonderful to know that you found the visit informative, professional, and efficient, with all your questions and concerns addressed thoroughly.
We appreciate your preparation for the visit and are glad to hear that you found the mobile/in-home vet service to be valuable and cost-effective.
Our goal is to make veterinary care as accessible, stress-free, and informative as possible, and it sounds like we were able to achieve that for you and your puppy. We look forward to continuing to support you and your pup's health and well-being in the future.
Dr Bryan provides wonderful service for…
Dr Bryan provides wonderful service for our older cats. It is a great experience for all as he he and his assistant are very knowledgeable. We really like not having to put our older cats into carriers and transport them. We will continue to use better vet when our new puppy comes along.
15 February 2024
Unprompted review
Reply from BetterVet - Eugene
Thank you, Barry, for sharing your positive experience with Dr. Bryan and his assistant in Eugene.
We're so pleased to hear about the wonderful service they provided for your older cats, making the experience great for everyone involved.
Understanding the challenges of transporting older pets, we're glad our in-home service could offer a stress-free alternative for you and your cats.
We're excited to hear you'll be continuing with BetterVet for your new puppy's care and look forward to supporting your growing pet family with the same knowledgeable and compassionate service.
Everyone that works at BetterVet is…
Everyone that works at BetterVet is Very Nice and Helpful. They Love Animals and it Shows!
13 February 2024
Unprompted review
Reply from BetterVet - Eugene
Thank you, Sandra, for such a wonderful review! We're thrilled to hear that our team's passion for animals shines through in their work. At BetterVet Eugene, we truly believe in providing not just medical care, but love and support for every pet and pet parent we meet. Your kind words mean a lot to us, and we're grateful for the opportunity to serve you and your furry family members. Here's to many more positive experiences together!
I love BetterVet
I love BetterVet! they are always there for us and them coming to our home is great, my dog gets anxiety when she gets into a car to go anywhere.
15 February 2024
Unprompted review
Reply from BetterVet - Eugene
Hey Lisa, thanks a ton for your kind words! We're so happy to hear your dog feels more at ease with our home visits in Eugene. It's our joy to make vet care stress-free for both of you. Here for your furry friend anytime!
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