The best thing about our Better Vet team is that they really care. It seems to be more than a job to them. The visit is over, but the vet still calls with suggestions and advice. (We need this kind o... See more
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Our cat has always been terrified of going to the vet, and he came home from the last visit with fleas, so this time we decided to try a mobile vet. We were very happy with BetterVet, and will be usi... See more
Dr. Hefner and his assistant did a great job with our anxious older dog. They were courteous, calm, professional and efficient, identifying the problem and treating it on the spot. Billing was reaso... See more
Dr. Hefner and his tech were kind, knowledgeable and patient, our cat was treated very well. I will use them in the future.
Company details
Written by the company
Conejo Valley area pet owners can now experience stress-free, in-home veterinary care with BetterVet, your trusted mobile vet in Thousand Oaks, CA.
Contact info
Service Area Business, 91360, Thousand Oaks, CA, United States
- (805) 693-4244
4.3
Excellent
7 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
My Sincere Thanks to our Better Vet Team
The best thing about our Better Vet team is that they really care. It seems to be more than a job to them. The visit is over, but the vet still calls with suggestions and advice. (We need this kind of help!)
The visit itself went well. The vet and assistant are very flexible and experienced. They are used to adverse conditions. My cat is hostile and very afraid of strangers, but they have techniques and the determination to counter such situations. They work fast, but with sensitivity. They are true professionals!
23 August 2024
Unprompted review
Dr Hefner
Dr. Hefner and his tech were kind, knowledgeable and patient, our cat was treated very well. I will use them in the future.
15 August 2024
Unprompted review
Our new favorite vet
Our cat has always been terrified of going to the vet, and he came home from the last visit with fleas, so this time we decided to try a mobile vet. We were very happy with BetterVet, and will be using them from now on. Dr Hefner and tech Corey were both great. Very skilled, patient, adaptable, & caring. Dr Hefner called us the very next day to discuss the results of the bloodwork.
23 July 2024
Unprompted review
Wish I had known about BetterVet sooner
Dr. Hefner and his assistant did a great job with our anxious older dog. They were courteous, calm, professional and efficient, identifying the problem and treating it on the spot. Billing was reasonable, meds dispensed on the spot, saving us a trip to the pharmacy, and did not try to "upsell" us, Highly recommended.
5 June 2024
Unprompted review
Reply from BetterVet - Conejo Valley
Thank you, Melinda! We're glad you had a good experience with our mobile vet services. We look forward to serving you again!
Dr Rashmir is one of the best
Dr Rashmir was great. She really made sure my pup was comfortable and explained everything she was doing in great detail.
11 May 2024
Unprompted review
Reply from BetterVet - Conejo Valley
Hi Angel,
Thank you so much for your kind words about Dr. Rashmir. We're thrilled to hear that she made your pup feel comfortable and provided detailed explanations during the visit. Your feedback is incredibly valuable, and we're so happy that you had a positive experience with BetterVet.
Best wishes to you and your pup!
Dependable
Dependable, on time, listens to our needs.
Dr Hefner is knowledgeable and helpful.
This is a stress free way to see a Vet.
The service is the Best!
1 May 2024
Unprompted review
Reply from BetterVet - Conejo Valley
Hey Rosie,
Thanks a bunch for your awesome review! We're thrilled to hear that you found our service dependable, stress-free, and the best for your needs. Dr. Hefner and the team are dedicated to providing top-notch care, and we're delighted to hear that you found the experience to be just that.
If you ever need anything else or have more questions, just give us a shout. We're here to help!
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