I dealt with James Tucker & couldn't be happier. He was thorough, made me aware of lots of helpful points & explained options clearly. I was most happy with the lack of hard sell, he listened & tailor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Worked with Jack over several phone calls to review and amend my life and critical illness policies. He was extremely knowledgeable and professional, very helpful in answering questions and assisted m... See more
Better Protect reviewed my existing insurance policies and outlined what other cover was available. I was able to take out a policy to cover me to the age of 90. James at Better Protect was very know... See more
Jack was extremely helpful and knowledgeable. He genuinely cared about my circumstances and did his best to find me the best deal to renew my insurance I already had through them. Throughout the cal... See more
Company details
Information provided by various external sources
Better Protect is one of the UK’s leading protection brokers. We are non-advised as a business and will only provide an information only service. Our aim is to make sure that you aren’t paying more than you have to for your insurance.
Insurance Broker
Written by the company
- Better Protect are one of the UK’s leading independent protection brokers
- With thirty years’ experience, our team is here to help and will discuss your options with you. We won’t pressure you with unwanted sales calls, but work hard to find the best deal online to suit your needs, and when you’re ready we’ll do everything we can to get the right cover for you and your family. We provide an information only service to make the task of finding the right insurance product as easy and hassle free as possible. * We work directly with the top insurers * Specialist discounted rates * No pressure approach. No unwanted sales calls
Request a call back
Too busy to talk to us right now but keen to find out more about our products?
Text BETTER to 84433 for a call back.
Contact info
Inchora Limited, Inchora House, GU14 0LX, Farnborough, United Kingdom
- 02035401860
- customerservice@betterprotect.co.uk
- betterprotect.co.uk
Great service
Great service. James tucker was very kind and explained very well about our policy.
7 August 2023
Unprompted review
Reply from Better Protect
Hi, we are so glad to hear that we were able to help you and that you were happy with James Tuckers service! We appreciate you taking the time to leave us a 5-star review! All the best.
Reply from Better Protect
Hi Carol, we appreciate you taking the time to share your experience with us, it’s so lovely to hear that you received such great service. We wish you all the best!
Reply from Better Protect
Hi Michelle, we work hard to give our customers the best experience possible and are thrilled that you had such a positive one. Thank you for your 5-star review! Best wishes.
A pleasant customer services Rep
A pleasant customer services Rep, James Tucker, who sorted my policy was the consumate professional. Extremely happy with the outcome and payments. No question went unanswered.
21 July 2023
Unprompted review
Reply from Better Protect
Hi Phil, We appreciate you taking the time to leave such a lovely review for James Tucker. I will ensure to pass your comments on. Thank you for taking the time to leave us a 5-star review! All the best.
Very efficient and professional staff…
Very efficient and professional staff making you feel at ease whilst going through a compulsory long process to ensure the customer is aware of everything.
5 June 2023
Reply from Better Protect
Hi Ian, we are absolutely delighted that you have had such a great experience with us. Thank you for taking the time to share such positive feedback and leaving us a 5-star review! We wish you all the best.
My advisor James Tucker was very polite…
My advisor James Tucker was very polite and knowledgeable. I would recommend his service 5 star
20 July 2023
Unprompted review
Reply from Better Protect
Hi Alex, thank you for your kind words. I will ensure to pass these on to James Tucker. We appreciate you taking the time to share your experience with us and leaving a 5-star review! We wish you all the best.
Arranged life insurance with James…
Arranged life insurance with James tucker better protect, excellent service explained everything clearly and very respectful
19 July 2023
Unprompted review
Reply from Better Protect
Hi Stella, thank you for your amazing 5-star rating! We are absolutely delighted that you have had a great experience with us. Thank you once again! All the best.
Keep me safe and protect!
19 June 2023
Unprompted review
LUKE (The old man)
Already have a life insurance policy and was looking into critical care cover.LUKE explained everything clearly and decided to go ahead. Very easy to set up and no hard sell, would recommend.
14 June 2023
Unprompted review
The young chap who was taking care of…
The young chap who was taking care of my call was very polite and helpful .
12 June 2023
Unprompted review
They were very helpful
They were very helpful, patient and supportive. I had a query so emailed Elliot who dealt with my application and he emailed me almost straight away and put my mind at ease.
24 March 2023
advisor was very friendly and helpful
7 June 2023
Unprompted review
Very helpful.
3 May 2023
Unprompted review
Very personal service giving clear…
Very personal service giving clear information with effective regular contact.
29 May 2023
Unprompted review
Good open and honest sale.
22 May 2023
Unprompted review
Great customer service
4 May 2023
Unprompted review
Great Customer Service
After making arrangements to speak to me at a convenient time for me, I spoke with Elliot to update my existing policies today. He was incredibly helpful and patient. He explained the existing policies and potential changes, costs and terms very clearly and professionally. He answered my many questions thoroughly and showed great patience and understanding while explaining a topic I had misunderstood.
22 May 2023
Unprompted review
I choose Better protect as my life…
I choose Better protect as my life insurance as they gave me a good deal, on price and cover and reassured me that if anything happens that my family would get the sum to help them out in their future.
I spoke to James W
He was very good at getting the right deal for my self, he was very polite, patient, and understanding and listen to what I needed.
James Gave me different options but didn't push me for the most expensive one.
James was very knowledgeable of the service what was offered.
I Would recommend
Legal and General for insurance to others and for James.W to go through with them.
4 May 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.