I purchased a hard case for my Taylor GS Mini. Nathan ‘Noof’ spoke to me at length about the pros and cons vs the Aerocase I was considering- with no sales pressure at all. Kai assisted me with the sa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service after my amp stopped working, fast and professional ,couldn't ask for a better outcome. No hesitation recommending them.5 stars
Five star place!!! Incredible sort of guitars!!! Amazing reports on each one with specifications, mesures and details, and prices are real world standars, its a wonderfull site construction!!! Its lik... See more
Positive experience despite me thinking that "in stock" meant it was in the shop. It was available from the warehouse so didn't get the product when I needed it. Staff did bend over backwards to t... See more
Company details
- Musical Instrument Store
- Drum Store
- Guitar Store
- Musical Instrument Repair Shop
- Piano Store
- Sheet Music Store
Information provided by various external sources
First opened over 35 years ago, Better Music is a wholly Australian owned and operated independent music store located in Canberra, ACT. We aim to provide you with the largest range of quality musical instruments, best prices and a high level of customer service during and after your purchase. In 2011, we launched our class-leading online store, and in 2013 we opened our doors to our brand new bricks and mortar store – the largest purpose-built musical instrument store in Australia. We look forward to doing business with you.
Contact info
18 Salamander Court, 2606, Phillip, Australia
- 02 6282 3199
- sales@bettermusic.com.au
- bettermusic.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
arrived within the time stated
arrived within the time stated, was very well packed.
thank you
good service
Order actioned fast and all went smooth.
All round great service
Good price
Good price, arrived quickly and in pristine condition. Can't ask for anything more.
Great service and quick delivery
Very helpful when placing an order, answered all questions I had. The delivery was quicker than I expected. Great service.
Easy online shopping
Easy online shopping, good pricing and speedy delivery (despite Covid impacts). Thanks!
Great price Great product!
The Tama sizzle hi hat clutch works a dream. Great price with fast shipping, what more could you want! Better Music's communication was above and beyond.
Great service and advice …
Was looking for a Yamaha C40 guitar recommended for beginners. Saw that Better Music had stock as well a package deal at an attractive price. Spoke with Nathan who offered honest advice and arranged everything over the phone. Online is great but sometimes you need that extra information and confidence to proceed. Guitar was delivered promptly by courier. So, overall, a great experience. Highly recommended.
Excellent product range
Excellent product range, service and delivery from Better Music. Many thanks!
Getting Better and Better...
This isn’t the first time I’ve ordered from Better Music and it certainly won’t be my last. Keep up the good work, cheers!
Cheapest price and quick delivery!
I was very happy with the whole…
I was very happy with the whole experience. It was easy to place an order, I received an instant confirmation of order received. It arrived within the specified timeframe. When I called to check on delivery status (I ordered last minute before Christmas) I was given a quick update and promised a follow up phone call soon and they did call me as promised providing all details and assured it will arrive in time. Excellent customer service, very friendly, reliable and very helpful.
The boss rv6 arrived as promised and in…
The boss rv6 arrived as promised and in great condition. Already used it at church. Thanks to Hope
Quick delivery & great product
The item was delivered 11 days before the expected delivery date. The Yamaha MG10XUF is great for everyday use. Highly recommended product and seller.
Great service and advice
Great service and advice. During lockdown I spoke remotely with a really helpful staff member, Matt, who put together a package of an instrument plus accessories and arranged on-time shipping. He sent photos and videos to help with the selection process.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








