Better Lending LLC. NMLS 2085351 Reviews 76

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Smooth and flawless transaction. Everything promised was delivered no hassle. When the time comes to refi again definitely going to send my business their way again. Thank you so much Micheal.

Rated 5 out of 5 stars

As a 100% disabled veteran, dealing and trusting someone in reference to my invested property (Home)and finding the best options and savings has been a headache until I met with Nick P with Better Len... See more

Rated 5 out of 5 stars

Kim Shackelford @ Better Lending was amazing! What ever your team is paying her, it isn't enough! Her work ethic was incredible / late night questions answered / weekends it didn't matter! Response... See more

Company replied

Rated 5 out of 5 stars

Kim Shackelford & Nicole Connors were amazing with refinancing my home in Colorado! They took the extra time and effort to examine the complexities of my current loan at the time. Within a day or t... See more

Company details

  1. Mortgage Lender
  2. Financial Consultant
  3. Non-Bank Financial Service

Written by the company

We are a full-service mortgage lender with an easy and transparent process, with lower rates. We are committed to building customer relationships and are focused on listening to our customers to provide proactive guidance and counsel in a responsive, professional manner. We believe in conducting business with integrity, respect, honesty, privacy and in the highest ethical standards. We promise to truly care for our customers, as well as our fellow employees going the extra mile to recognize their successes and their needs. We expect each employee to be accountable for their actions and responsible in delivering exceptional service. We are passionate about our work and share energy and enthusiasm with our customers and co-workers. We encourage an environment that supports teamwork, collaboration and cooperation to do what is the very best for our customers and First Savings Bank. NMLS: 2085351


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

76 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Smooth and flawless transaction

Smooth and flawless transaction. Everything promised was delivered no hassle. When the time comes to refi again definitely going to send my business their way again. Thank you so much Micheal.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

As a 100% disabled veteran

As a 100% disabled veteran, dealing and trusting someone in reference to my invested property (Home)and finding the best options and savings has been a headache until I met with Nick P with Better Lending LLC, He guided me through every step, went to bat for me, kept me informed of all the options, professional and reliable. Headache is now gone away. 5 stars for this individual and the company. Thanks, job well done

18 February 2026
Unprompted review
Rated 5 out of 5 stars

BERTRAM LEBHAR - a man who goes way past the title of loan officer!

PLEASE TAKE THE TIME TO READ THIS!

I'm an 82 year-old widow, and while trying to refinance my home, met Bertram Lebhar thru Better Lending.

This man has been so kind, patient, understanding, and, especially empathetic to me - taking the time to explain things to me over & over again - until I genuinely understood everything as if I had worked in finance my whole life.

I'm not talking only about the loan's financials. I'm talking my credit score, the credit scoring algorhythm, why my score is what it is, what I can do to improve it & how I'll benefit. I'm talking where to find the mountain of needed documents or how to get them online. He even dedicated a Saturday night to review my personal budget to help me understand why I was in the position of needing to refinance in the first place, then helped me create a new budget so I don't need his services again in the future. I mean REALLY! What loan officer does that? - I'll tell you one who does ... Bertram Lebhar!

BETTER LENDING LLC, ... he is the BEST Loan Officer you'll EVER have! As a Christian woman, I will be praying for Bert & his family for the rest of my life. I've learned so much from Bert throughout this process about debt, the power of interest & the damage it does ... & gained such insight into my own personal spending habits - whether or not my application got approved or not genuinely became unimportant to me. I am pleased to report, however, despite my 513 credit score - it did!

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Place to Learn and Grow in Lending

I had a very positive experience working at Better Lending LLC. It’s a fast-paced environment, but that’s exactly what makes it a great place to grow, especially if you’re motivated and eager to learn the lending industry. Being a smaller company, you’re able to take on real responsibility quickly and gain hands-on experience that you might not get at a larger corporation.

The team culture is supportive, and many coworkers are genuinely willing to help and share knowledge. Management encourages hard work and rewards performance, and there are real opportunities to advance if you show initiative. For sales and lending roles, the lead flow and client exposure are strong, which makes it easier to build confidence and sharpen skills.

While the work can be demanding at times, it’s also very rewarding. You learn a lot, develop resilience, and gain valuable industry experience that can open doors long-term.

Pros

Supportive team environment

Strong opportunities for growth and learning

Great exposure to the mortgage and lending industry

Performance and effort are recognized

Overall, I would absolutely recommend Better Lending LLC to anyone who is driven, wants to learn, and is looking to build a solid foundation in lending.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Working with Alvaro Anaya at Better…

Working with Alvaro Anaya at Better Lending was a great experience from start to finish. He was knowledgeable, responsive, and always took the time to explain each step of the process clearly. Buying a home can be stressful, but Alvaro made it smooth and straightforward by staying on top of everything and keeping communication consistent.

What I appreciated most was his honesty and professionalism. He genuinely had our best interest in mind and made sure we understood all our options before moving forward. I would confidently recommend Alvaro to anyone looking to buy a home, refinance, or explore equity options. He’s someone you can trust to get the job done right.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Applied for a VA cash out refinance…

Applied for a VA cash out refinance through this company. They will always changes every time you thought that you finish the process they asked for something else as a veteran I would urge all veterans to stay away from this company. They run the company like a if you were buying a car And you would talk to one person one person and they always changes it around like a Mickey Mouse organization veterans beware

13 October 2025
Unprompted review
Rated 5 out of 5 stars

The best in the business

Bert Lebhar and Lucas Lindsey did the impossible and made it possible for me to refinance my home. Excellent customer service and very friendly wonderful people. I highly recommend their services and am forever grateful

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Consolidation loan

We ran into some financial difficulty and needed to do a consolidation loan, My place of employment referred us to Better Lending right from the start we were very pleased with speaking with Jeff Kormanki, Jeff and his team were outstanding, Anytime we had a question we could either text, email or call them and they would respond immediately. We are grateful for all the opportunity that we had with working with them and look forward to continue working with them.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

BERT LEBHAR - ABOVE & BEYOND

Billions of dollars have been made selling & conning the elderly, so reading a “rando” text regarding my 82 year-old mother and her VA Home Loan a few weeks ago made the hairs on my neck stand up.

My call was answered by Mr. Bert Lebhar, of Better Lending, LLC. Bert thanked me for calling/apologized for causing my anxiety.

Allegedly, Mom had inquired about refinancing to pay off some debt and convert some of her equity into cash. I couldn’t wait to hear the “hook” on this one …

The “hook” was this: Mom wanted to make the loan, and Bert said it was approved, but he wasn’t 100% comfortable closing the loan and was looking for a “biased” 3rd party to speak with Mom, review the loan estimate and advise whether the loan was genuinely helping, not harming.

I couldn’t believe what I was hearing. After unsuccessfully trying to flush out alternate agenda, I called Mom/arranged visit.

Review of the loan estimate revealed exactly what both Mom & Bert said it would:

-The loan increases mortgage payment $200/mo+ while paying off debt costing $500/mo+ (saves $300/mo total)

-Loan provides $10k cash

-There are costs (loan not alleged to be “free”)

-all numbers (costs/rates/payments) on point

What the loan estimate didn’t show / but spending the evening with my mother did - was how happy my mother was. I read some of their text conversation and email exchanges which included Bert asking multiple times if Mom genuinely wanted the loan, if she thought it would really help her (and why), and for 3rd party contact info. If I didn’t know any better - I’d have thought Bert didn’t want to give her the loan.

I’ve not shared this with you, Bert. So let me share it here : That is “strong” man. And I couldn’t be more appreciative.

And for everyone else - loan closed Jan 10th, No issues whatsoever, entire process and closing = smooth as silk.

Thank you for treating my mother with care, Bert. And for thinking about something other than a paycheck. You definitely went above & beyond.

Better Lending, LLC - you’ve got a good one!

10 January 2025
Unprompted review
Better Lending LLC. NMLS 2085351 logo

Reply from Better Lending LLC. NMLS 2085351

Thank you for trusting Better Lending with your refinancing

Rated 5 out of 5 stars

I want to say James was wonderful thru…

I want to say James was wonderful thru the whole process we had several road blocks thru the process but he made sure we could try a different way until it finally was done. He is a asset to your company and you are so lucky to have such a dedicated employee..

20 December 2024
Unprompted review
Better Lending LLC. NMLS 2085351 logo

Reply from Better Lending LLC. NMLS 2085351

We really appreciate you taking the time to leave us a review, about James and the service he provided to you. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

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