BetterImpact is a fantastic piece of software. It’s easy to use, highly customisable, and gives you the tools to manage volunteers effectively and efficiently. I’ve looked into other platforms, bu... See more

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Company details
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Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact
Written by the company
- We're Here to Help!
- Better Impact is a small but global company that believes in helping nonprofits, charities, NGOs and government agencies achieve more by providing use easy to use, purpose-built technology, over the top support and innovative educational platforms.
Contact info
231 S LaSalle Street, Ste 2100, 60604, Chicago, United States
- 800-844-1545
- sales@betterimpact.com
- betterimpact.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Fantastic and user-friendly platform
BI is an excellent platform that helps our service recruit and manage volunteers who truly make a meaningful impact in the community. It’s user-friendly and packed with tools that support our daily work. We rely on it every day—and would absolutely recommend it.

Reply from Better Impact
The onboarding was excellent
The onboarding was excellent. We were pleased with the 30 minute call. Then we were able to use the chatbot with great success.

Reply from Better Impact
Praise from a long-running client for a great tool, helpful support team
Better Impact has been very useful to let us track our volunteer signups and time worked. Additionally, when we wanted to run an analytics project on our data, the support team was helpful and pointed us in the right direction. We were able to export all 15 years of our data in a clean format and derive valuable insights. Thanks BI team!

Reply from Better Impact
We've been using Better Impact for four…
We've been using Better Impact for four years and it is such a great tool for volunteer management. If you ever have a question, their online chat function is very convenient.

Reply from Better Impact
Better Impact is a great tool for…managing volunteers
Better Impact is a great tool for managing volunteers—it’s very user-friendly and makes it easy to keep track of volunteer hours, schedules, and the various activities they're involved in. It’s been especially helpful for organizing shifts and ensuring everything runs smoothly.
One small improvement I’d suggest is adding a few more options for tracking volunteer permits. Other than that, it’s a fantastic platform that really simplifies volunteer coordination.
Highly recommend for any organization working with volunteers!

Reply from Better Impact
I've really enjoyed using Better…
I've really enjoyed using Better Impact. One of the features I appreciate most is how easy it is to communicate with volunteers. Whether I need to send a quick message to an individual or reach out to everyone, the platform makes it simple. The ability to send bulk messages saves me a lot of time and ensures everyone stays informed. I also love the option to share reminders—it helps keep everyone on track and reduces no-shows. Overall, it's made coordinating and managing volunteers much more efficient.

Reply from Better Impact
We've been using Better Impact for 7…
We've been using Better Impact for 7 years and it only gets better. It's comprehensive and makes managing volunteers so much easier, and we get positive feedback from volunteers all the time!

Reply from Better Impact
I've used Better Impact for years now…
I've used Better Impact for years now and it is so valuable in helping us administer and track volunteers. There are things I'd like it to do but the support and continual improvements makes it hard to give anything but top marks for this software.

Reply from Better Impact
Great Volunteer Management Tool
A user-friendly cloud-based platform that makes complexing scheduling of volunteers clean, strategic and trackable. Whether scheduling is volunteer driven or assigned by the organization, Better Impact allows for a one-shot overview of needs, resources and gaps. It has made communication more efficient and has plenty of band-width in terms of functionality to expand as needed. The dashboard is a great feature and provide useful and compelling analytics of your volunteer engagement and commitment overall.
With a program operating non-stop and driven by volunteer resources, Better Impact is used on a daily basis. Implementation was straightforward and the onboarding support of the Better Impact team in terms of training on each module was excellent.

Reply from Better Impact
The software is easy to use
The software is easy to use and very adaptable to meeting your needs. If you have a question or are unsure of anything, help is but a phone call or email away.

Reply from Better Impact
MCSCAAA has been using Better Impact…
MCSCAAA has been using Better Impact since 2020. It is an AMAZING tool to utilize for your organization!! Highly Recommend!!

Reply from Better Impact
We have been using Better Impact for…
We have been using Better Impact for over 5 years at our school. Excellent chat sessions that you have at your fingertips. I love how you can connect to the community at large. We also use this platform for our church carnival. I would definitely recommend Better Impact for your business. ~Therese Alonso, Nativity Catholic School

Reply from Better Impact
Wonderful Platform
Wonderful Platform! Our organization has been using Better Impact for almost 1 year; while I am new to the platform (I am the new Volunteer Coordinator), my previous Coordinator did a fabulous job with the initial setup. The user interface (UI) is friendly and not overwhelming. This entire platform helps me feel organized and productive in more ways than I thought possible!

Reply from Better Impact
Great System to use for a Non Profit
I've been using Better Impact for years, as volunteer supervisor with a nonprofit in Mesa, Az. It's a great way to connect with the community. I

Reply from Better Impact
Love, love, love it!
It's a wonderful website and tool for our office and volunteers! I especially adore the recent complete remodel of the admin side! I hope to see the volunteer side get some overhauls as well!

Reply from Better Impact
Very user friendly!
Very user friendly and a great way to schedule and communicate with volunteers.

Reply from Better Impact
Volunteer Management Database
Of the volunteer databases I have used, Better Impact is one of the easiest to navigate and user friendly for the volunteers. The ability to chat with a real human when needing assistance is great, the response time is always fast!

Reply from Better Impact
Chat support and abundance of training options.
In my opinion, Better Impact has truly been a wonderful! From the very beginning, their team has demonstrated a genuine commitment to ensuring our success. What stands out the most is their exceptional accessibility. The readily available chat option is a game-changer, allowing us to get quick answers and support whenever we need it.
Beyond their immediate responsiveness, Better Impact offers a wealth of resources to help us maximize the potential of their software. The numerous training videos are clear, concise, and easy to follow, and the various training opportunities they provide have been invaluable in deepening our understanding of the system's capabilities.
Their ability to explain how we could tailor the software to our unique operational needs has been amazing. Our organization utilizes volunteer management in a way that isn't exactly how the software was intended for. Better Impact has worked closely with us to configure and even generate specific functionalities that align perfectly with our workflows. This level of flexibility and support is what you hope for. We highly recommend Better Impact to any organization looking for a volunteer software tracking option and truly supportive software team.

Reply from Better Impact
Best System for Volunteer Management
I have been using Better Impact for years in the volunteer realm and WOW it is the best system I have had the pleasure of using. If you haven't switched yet... you should. Easy to use for volunteers of all ages and backgrounds too!

Reply from Better Impact
The most efficient way to organize…
The most efficient way to organize volunteers and disseminate information to all quickly!

Reply from Better Impact
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