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Rated 5 out of 5 stars

Your engineer, Brendan, did a terrific job on installing a new boiler and making good the hot water system at Berkeley Place, Wimbledon. He truly went the extra mile to make sure heating would be rest... See more

Rated 5 out of 5 stars

My experience with Bettergas was excellent. I was extremely impressed by the work carried out. They talked me through the procedure, and each steps before starting the job, which made me feel very con... See more

Rated 5 out of 5 stars

We have known Bettergas.co.uk for over 5 years. They service our gas supply and appliances as well as the boilers for Annual Gas safety certificates . The professional service that is provided by them... See more

Company details

  1. Heating Contractor
  2. Gas Installation Service
  3. Boiler and Heating Service
  4. Plumber

Written by the company

We specialise in domestic and commercial gas & plumbing services providing 24/7 emergency call outs


Contact info

3.7

Average

TrustScore 3.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

He flooded my house stunk of cannabis…

He flooded my house stunk of cannabis and was very aggressive

17 December 2025
Unprompted review
Better Gas logo

Reply from Better Gas

Hi,

To confirm if this is based on a real experience please provide your details via the requested information i have provided via trustpilot. I have not received any information which i requested 3 days ago.

At this point this review will not viewed as authentic until you step forward and confirm it was a genuine review,

If trustpilot do not implement this as to prove the review is real and refuse to remove the review without this confirmation i will remove my company from trustpilot as they are not vetting the authenticity of the reviews at all.

Rated 5 out of 5 stars

Honest reliable and service excellence

We have known Bettergas.co.uk for over 5 years. They service our gas supply and appliances as well as the boilers for Annual Gas safety certificates . The professional service that is provided by them is rare in today's market. We take pride in stating that we have retained them for long duration and would happily recommend their service for punctuality, cost effectiveness and effectiveness.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Brendan from Bettergas for Gas Safety

Brendan from bettergas visited to assess and service our boiler for Gas Safety. He was really informative, helpful and walked me through what wasn't ideal and what was needed to fix things. He was considerate of our property, left everything tidy after finishing the work. His communication was excellent too. I will definitely be happy to recommend Bettergas and Brendan in future to friends or family.

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Fast, efficient and professional

Had a gas certification which raised some issues. The team was diligent and resolved the issues on the same day. Extremely happy and will use them for next year’s certification.

15 January 2023
Unprompted review
Rated 5 out of 5 stars

My experience with Bettergas was…

My experience with Bettergas was excellent. I was extremely impressed by the work carried out. They talked me through the procedure, and each steps before starting the job, which made me feel very confident. I needed new heating and water valves for my boiler system, the job was quite messy, but they cleaned and tidy everything. I was very pleased and satisfied with the job and I would highly recommend Bettergas for future jobs. Thank you

12 February 2023
Unprompted review

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