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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a 2 hour session with vaske20 he understands how to play the game at a higher level. Not only does he help you in the areas of need but he also points out what you are already doing well that... See more

Rated 5 out of 5 stars

5 stars. he taught me things i never knew about my own champ and i one trick kayn and really helpful jungle tips. and exactly how to fix them and generally improved my macro in only 1 session. i wasnt... See more

Rated 5 out of 5 stars

Best coach ive hired! He went through a variety of mediums like replays, live comentary adn post game analasis. was super informative and helpful, focused on my strenths and showed me how to use th... See more

Rated 5 out of 5 stars

Even tho we just had a 1 hour session he was able to improve my wave management and helped me on evolving my decision making over the time. I now do make way better decisions if i move from lane or no... See more

Company details

  1. e-Commerce Service

Information provided by various external sources

Are you an online-gaming and esport enthusiast and looking to dominate any game that comes in your way? Do not hesitate any longer. If you are seriously considering becoming a professional player, coaching by Bettergamer holds the solution for you. Our highly talented Esport coaches are ready to bring your game to the next level.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

218 reviews

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Rated 5 out of 5 stars

have to say

have to say, Escape is exceptional. After just a few sessions together, I noticed a remarkable improvement in my gameplay. He is kind, patient, and provides detailed explanations that are easy to understand, even for a beginner FPS player like myself. Seeing my progressive improvement, I am definitely planning to book more sessions. Thank you!

18 July 2024
Unprompted review
Rated 1 out of 5 stars

Poor Ethics, Bad English

Revray has poor communication skills and bad English. He mostly transfers basic knowledge and does not offer pro tips. He is just another lucky dude who's reached the top. I wouldn't recommend this guy at all.

10 March 2024
Unprompted review
Rated 1 out of 5 stars

A Total Letdown - Avoid at All Costs!

This service was an absolute nightmare. From the poorly designed website that made navigation a headache to the atrocious communication and lack of knowledge from the staff, the entire experience was a disaster. The end product was subpar, riddled with errors, and not worth the price. Save yourself the frustration and find a service with a functional website and competent staff. This one is simply not worth your time or money! Refunds takes 2-3 business days to get through as well. Just avoid this site completely and choose something else like eb24 or tapin.gg.

4 January 2024
Unprompted review
Bettergamer logo

Reply from Bettergamer

We're truly sorry to hear about your unsatisfactory experience, Albus Dambeldår.

Your feedback is important, and we regret that our website did not meet your expectations in terms of design and ease of navigation. Additionally, we apologize for any shortcomings in communication and knowledge from our staff, as well as for the quality of the product you received.

We understand how crucial prompt and efficient customer service is, and our LiveChat support is available 24/7 to address any issues and provide assistance. We take your comments seriously and are committed to making necessary improvements.

Regarding refunds, we ensure they are processed swiftly on our part. Once initiated, the timeframe for the funds to reach you depends on the payment gateway and your bank, which are aspects we unfortunately cannot expedite.

We value your suggestions and welcome any specific recommendations you have to enhance our platform. Our goal is to provide a service that meets the needs and expectations of our users.

Again, we apologize for any inconvenience and frustration you've experienced. We hope to have the opportunity to better serve you in the future.

Happy gaming!

Rated 1 out of 5 stars

Awfull customer service

Awfull customer service So first of all, he came late - about 20 minutes later than we agreed to. Secondly, eventhought their"coaches" do speak a bit of english and surely understands the game, however he can not express his ideas clearly. He sounds very confused with a really limited vocabulary so it feel taking clases from a kid

7 October 2023
Unprompted review
Bettergamer logo

Reply from Bettergamer

Dear Alejandro Noguera,

clarity in communication is key in coaching, and all our English-speaking coaches are required to be fluent in English. An accent may be present, as is common in the esports community, but this should not impede clear and effective communication. If a coach is not fluent, this is a significant breach of our standards, and we will take immediate action, including removing them from the platform if necessary.

We take your feedback seriously and would like to assure you that this matter will be addressed promptly. Such an issue should never be a point of contention or discussion for our coaches.

We also understand the importance of punctuality, and although a slight delay can occasionally happen, it should be the exception rather than the rule. We would encourage you to use our 24/7 LiveChat service for immediate assistance in such situations, where we can provide real-time solutions, including supplementary coaching time to make up for any inconvenience.

Please reach out to us via LiveChat so we can resolve this matter to your satisfaction and ensure you receive the high-standard coaching experience you expect from us. Your feedback is crucial for us to maintain the quality of our service.

Best regards,
BetterGamer Team

Rated 2 out of 5 stars

Order took a couple days to appear on profile

Paid for a 3 hour coaching service, but it did not show up in my orders. Hasn't been resolved by support in 24 hours and now i'm filing a chargeback.

The website is buggy to the point you question the legitimacy of it. I might just have lost 100$ due to a "technical error", or scam?

Purchase at your own risk.

----EDIT----: The issue has been resolved, after a couple days the order appeared on my profile. My excuses for overreacting, I didn't get an explanation so I got very suspicious

8 September 2023
Unprompted review
Bettergamer logo

Reply from Bettergamer

Dear ArthurVP,

We're really sorry to hear about your negative experience with our platform. We apologize for the inconvenience you've faced regarding your coaching service order not showing up and any perceived delays in resolving the issue. Your feedback is invaluable to us as we continuously strive to improve our service.

While chargebacks are an option, we assure you that we are committed to resolving any issues directly with our customers. Our support team is available 24/7 on LiveChat to assist with problems like this, and we are more than willing to issue a refund!

We understand your concern, though it's worth noting that sometimes there may be a delay from the payment service provider's end, especially with certain payment methods. This could result in a delayed appearance of your order on our website, but rest assured it's usually a temporary issue.

We're currently in the final stages of a major system overhaul, a project we have been working on for several months. Scheduled for completion within the next two weeks, this update aims to enhance user experience, modernize our interface, and introduce new services. Although this overhaul wasn't specifically initiated due to your feedback, we believe it will address many of the platform's current limitations.

Again, we apologize for the inconvenience and encourage you to reach out to us on LiveChat at any time. We're here to help and would be pleased to resolve your issue promptly!

Best regards,
The BetterGamer Team

Rated 4 out of 5 stars

Great Coaches; Clunky Website UI

Great coaches, however the website navigation and UI definitely need a lot of work. It's clunky and buggy at times. But in terms of the service I got from the actual coach, no issues. ProGuide's platform and UI is much slicker, but Bettergamer has a wider selection of coaches.

30 June 2023
Unprompted review

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