I don’t know about the whole company but The person I dealt with was Anna Shepherd and she was great through her great communication very polite and was easy to speak to regarding my financial sit... See more
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Company details
- #2 of 10 best companies in Car Finance and Loan Company
- #1 of 5 best companies in Finance Broker
Written by the company
To help Kiwis achieve financial freedom, we must challenge the status quo. We believe that to provide better™️ finance, we must be different. And we are different. From cutting out the usual practice of charging application or early repayment fees, through to helping Kiwis get a sharp interest rate and a loan tailored to their needs, we're committed to delivering a better™️ way to borrow. So, here’s to being better™️.
Contact info
14/987 Ferry Road, Ferrymead, 8023, Christchurch, New Zealand
- 0800 666065
- enquiries@better.co.nz
- better.co.nz
Replied to 23% of negative reviews
Typically replies within 24 hours
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Great experience with Better Finance
Great experience with Better Finance. The whole process was smooth, clear, and very professional. Communication was excellent, and everything was handled quickly and efficiently. Highly recommend!
Jess was great
Jess was great, answered every question i had and easy to communicate with
Emma was fantastic !! Great Service
Emma at Better Finance was amazing — friendly, professional, and easy to deal with. She made the process simple, kept me informed, and provided outstanding service throughout. Highly recommend.
Exceptional help from a team that actually cares"
Thanks for getting in touch. I really enjoyed the experience I had with Better Finances so I definitely want to make sure I leave a thoughtful review to help others who are looking for a loan.
I’m currently in the middle of a few things, but I’ve saved the link and plan to sit down later this evening to write out my feedback in detail. I’ll let you know once it’s posted. Thanks for the reminder
What made more experience great was the…
What made more experience great was the staff where easy to talk with and easy to help with anything and makes the process easier
Great service, again!
Quick responses, the team was helpful and accommodating, and friendly throughout the process.
Very clear clear and help with with the…
Very clear clear and help with with the understanding of the whole situation
My experience was really good because…
My experience was really good because the communication was at a professional level.
I was always updated by phone call and text message by Erin, was really helpful when I didn’t understand things.
Highly Recommended!
I was needing a loan to help resolve a debt urgently and better finance was able to assist with a repayment that is manageable and reasonable. Can't thank Bridget enough to set this up and keeping me informed throughout the process. Highly recommend this company to anyone that is looking for a loan!
Fairly quick easy process and really…
Fairly quick easy process and really great communication with Sam throughout
The communication was excellent
The communication was excellent. Very helpful. Thank you for keeping me informed
Fast and straight forward what needs to…
Fast and straight forward what needs to send and done
Fotu Mau
First time financing a car and Coral…
First time financing a car and Coral helped me through the process twice!! Great communication and advice. Very appreciative! Would definitely recommend Better finance to friends and family.
Nga mihi
Great experience
Customers services was extremely helpful and supportive in the whole process.
Very patient, professional, and made the process easy for me to navigate.
Thank you!
Very professional and helpful
Very professional and helpful. Relatively easy to progress through.
Great Service Great communication organized and…
Great communication organized and helpful.
Everything went smooth from the…
Everything went smooth from the beginning till the end.
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