Betrivers Reviews 294

TrustScore 1.5 out of 5

1.3

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with the app and website, describing them as poorly designed and prone to glitches, especially during gameplay. Customers frequently reported problems with payment, particularly regarding withdrawals, which were often delayed or denied even after successful deposits. Many expressed concerns about the fairness of game outcomes, citing low payouts and a lack of wins. Some people were satisfied with the quick payment processing and the responsive customer service, specifically mentioning positive interactions with VIP hosts.

What people talk about most

Payment

Users describe negative interactions with payment, frequently reporting that the company readily accepts... See more

Website

Reviewers highlight negative aspects of the website, with many describing it as a scam and a joke. Customers... See more

Customer service

People report negative experiences with customer service. Many customers express frustration with a lack of... See more

Application

Customers had negative experiences with the app. Many reviewers report that the app is rigged, with games... See more

Product

Customers consistently express strong dissatisfaction with the product, frequently describing it as rigged... See more

Based on these reviews

Rated 1 out of 5 stars

Worst company ever wont let you withdraw without doing a bunch of secuirty measures why would you let someone deposit but not withdraw just proves they just want to rob you customer service sucks they... See more

Rated 1 out of 5 stars

PREDATORY INTERFACE & ILLEGAL SUPPORT DELAYS Review Text: "BetRivers Michigan is utilizing deceptive 'dark pattern' interface designs across multiple games, most notably 'Big Fishin Full House.' Th... See more

Rated 1 out of 5 stars

I’m going to take them to court every review is already everything I said you can’t win u loose thousands and be betting and get small amounts no good boards no bonuses it’s horrible trust am believ... See more

Rated 1 out of 5 stars

First time customer, and I enrolled under the first time player CASINOBACK which say you can recoup your lost within the first 24 hours. It's been 48 hours and still nothing. When I call the 800 numb... See more


1.3

Bad

TrustScore 1.5 out of 5

294 reviews

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Rated 1 out of 5 stars

With holding my winnings

Have a old card on there that the account was closed in oct but card needs verification so its blocking my whole withdraw even though I have a bank account that is verified they say they cant do anything. Thats with holding a player's winnings i filed a complaint and going to go threw with what ever it takes

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this site

This is without a doubt the worst gambling site out here. They cater to women. Not kidding. My girlfriend and I sat down and bet the same amount on the same games. She ended up with 15 bonuses to my one for $3.90 . We've done this 6 times. Same results. They wipe me out and she walks away with a couple hundred. No free play in months that I've played. She's gotten over $200 in two months. Avoid this site.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Refuse to refund my money

Used their site for a couple years. Then out of nowhere I went to play on their site and they wanted me to sign in using facial recognition. I didn't want to use a 3rd party facial recognition company to play online casino, so I asked them to refund my money to the same account that I made my deposit. They refused to refund my money without using the facial recognition.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

evil people

horrible website trash people and support deposited 500$ to get the 1x 100$ bonus money did 0.60$ spins for 100$ won nothing decided to try to withdraw noticed e transfer option was gone… called messaged support was told e transfer is down for ONlY withdraw after some googling locked a weekly wager of 1$ hour later not even my e transfer withdraw option is back. this website prays on people evil horrible practise avoid at all costs. they give you a shitty promo take your money second you want to withdraw option gone they just hope you’ll keep gambling it all away with stalling tactics….

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent activity and a scam operation running.

This company should be investigated for allowing scammers, collusion, theft, or fraud on the highest level. There's no way this is legal unless corrupt company and corrupt government are in on this scam together, lining their pockets. Helping America become more addicted to gambling. Their whole excuse is variance. The hands that actually hit over 75% of the time are so rigged you can literally see it unfold before your eyes. If you investigate them and suprise inspect them. Im sure youll find a whole office or warehouse operation. Every computer loaded with evidence proving their cheating. I also feel phil hellmuth the spokesperson for betrivers poker side. Deserves charges pressed and punishment. How come it seems most businesses these days are corrupt with little that can be done. This whole system is a grand ponzi scheme. With a very very small percent fighting minimal success. At least they shouldn't be allowed to advertise that its real poker. Its not legitimate poker it's a hybrid scheme milking their customers out of their bankroll. Everyday you see literally 0.0084% hitting your opponents everytime. You also witness constant chip dumping, collusion, super players. Ohh and the best part computer bots that are hooked in their system. I just played a final table today and two players literally sat out until chipped down. This site is a scam a joke and it needs to be shut down gather all the cheaters, most are, even phil hellmuth should be arrested. This is just like black Friday with full tilt poker and their house pro Chris Ferguson. Instead their pro is phil who collects checks and im sure gets some percent of something. I would almost be certain he knows the scam operation their doing. Site = corruption ruining this country.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

If there was an option for zero stars

If there was an option for zero stars, I would absolutely choose that. This was hands down the worst experience I’ve ever had with any app.

I placed a bet while the timer was still running, and the second I did, I was kicked out due to a server error. From that moment on, I was completely locked out. I tried over and over again throughout the entire day to log back in, but the app kept saying the servers were down. I had zero access to my account while this was happening.

The biggest issue? That bet was never even officially placed or confirmed. I never saw the cards, never saw the result—nothing. The system crashed mid-action, and I was left completely in the dark.

When I finally got back in the next day, my balance was $0, with no explanation.

Customer support kept telling me it was “under review” and that I’d hear back. I didn’t. I had to keep reaching out myself, only to eventually be told the bet was “lost” and they’d offer a bonus—which, of course, I never received.

This wasn’t a small mistake either—this was a $300 hand, and it all happened because of their server failure and inability to maintain a stable platform.

Completely unacceptable. If something goes wrong on this app, don’t expect transparency, don’t expect communication, and definitely don’t expect them to make it right.

I’m posting this to warn others—be very careful before putting your money into this app.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

horrible

used to be a great slot place but not anymore....way too tight! You will never win big w Betrivers.

22 March 2026
Unprompted review
Rated 1 out of 5 stars

By far the worst casino I have ever…

By far the worst casino I have ever played I could put money into there no problem but whenever I tried to get it out nooo they have to go through days worth of a process just for it to fail and for them to ask more questions BetRivers shouldn’t even be a thing there business if very very bad

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Cheats

Cheats. If you win it intentionally makes sure you lose every slot you spin. This is not a luck casino. Its just a long grind cheat machine.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Horrible I won money and they didn't…

Horrible I won money and they didn't let the withdrawal to through and closed my account and said they can do that and I forfeit the money!!! Such a scam after employees kept telling me I would get that money no matter what. Horrible ruthless people. Don't play on this they are a bunch of scammers!!!

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible...they false…

Absolutely horrible...they false advertising everything on there games there customer service only cares about themselves they will lie cheat and steal from u ..if ur lucky u might hit for 100 bucks dont play there app id stay away.
.dont fall for there lies there is no grand jackpot or Major u wont hit anything good id stay away

13 February 2026
Unprompted review
Rated 1 out of 5 stars

DONT WASTE YOUR MONEY WITH THESE CRIMMINALS !

THEY MANIPULATE EVERYTHING ABOUT YOUR ACCOUNT IN DUE TIME, THEY CONTROL YOUR WINNING AND FORCE YOUR LOSING. AI TRACKING IS A SERIOUS PROBLEM WITH THEM IN CONTROLLING EVERYTHING ABOUT THEIR SITE. IT GETS WORSE AND WORSE IN TIME. PLAIN AND SIMPLE, THEY HAVE TO MUCH POWER OVER THEIR PLAYERS.
OUT OF 15 PAGES OF MONTHLY WINS OVER 40K THROUGH ALL THE CASINO'S THEY ONLY APPEAR 4 TIMES. SPEAKS VOLUMES !

1 February 2026
Unprompted review
Rated 4 out of 5 stars

Great selection of games easy to…

Great selection of games easy to deposit. Game payouts were pretty good, betting is easy only complaint is not being able to hook up my bank account for withdraws had to choose check option which is 10-14 day wait. Overall good experience

2 February 2026
Unprompted review

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