Betfoxx Reviews 116

TrustScore 2 out of 5

1.8

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, describing it as unresponsive and unhelpful, with extremely slow response times. Customers frequently reported significant issues with refunds and withdrawals, often facing lengthy delays, repeated requests for extensive documentation, and outright refusal to process payments. The website itself was also a source of frustration, with many experiencing significant issues and expressing strong dissatisfaction. Conversely, some people expressed satisfaction with the payment process, noting swift payouts and a smooth experience, even mentioning friendly and helpful 24-hour online support. A few other people also felt that the game selection was good and the website design was pleasant.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers report significant difficulties and delays... See more

Website

Customers had negative experiences with the website. Many reviewers describe it as a scam, with some... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report significant delays and difficulties in... See more

Customer service

People report negative experiences with customer service. Many reviewers express dissatisfaction with slow... See more

Response time

Clients share negative opinions on response time, particularly regarding withdrawals and support. Many... See more

Based on these reviews

Rated 2 out of 5 stars

Been with betfoxx a while but never withdrew . Deposited so much I was a vip . Because withdrawals take so long I end up reversing stupid I know !!! Anyway after reading reviews decided to close accou... See more

Rated 2 out of 5 stars

So did end up receiving my first withdrawal a week after but still going to keep my review at 2 stars. It is impossible to win on this site bonus games pay pittance if your lucky enough to get one som... See more

Rated 2 out of 5 stars

Has anybody ever been paid off this site ? Waiting on a withdrawal but looking at these reviews it’s not looking likely?. Will update to 5 stars if I ever get paid but never known a casino site that t... See more

Rated 1 out of 5 stars

Stay as far away as possible from this site, a total scam deposited twice total of £40 got three bonuses paid 0x 4x 7x deposited for the third time £40 took my money and then can't get on the site, my... See more


1.8

Poor

TrustScore 2 out of 5

116 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam site!

Scam site- I have made requests for withdrawals and they request multiple documents which would include all my personal information- why would they need to see my payslips and source of wealth?! Never experienced this before.
Stay clear, do not waste your money, and do not provide them with all of this information as they will steal your identity.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Asking for documents clearly for…

Asking for documents clearly for identity theft.
Ridiculous requirement as my account is already verified.
I've sent all communications to police and antifraud. The website needs shutting down.
Had £500 waiting for withdrawal, over a 11days so far.
Avoid.
Will update for following communications.

UPDATE:
closed my account and kept my winnings.
Terrible.
Reported to fraud squad and hoping to get site shut down.

Don't even think about it.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Still awaiting withdrawal

Still awaiting withdrawal. Will change to a 5* if my withdrawal is received but not holding my breath.

Withdrawal received! Well within the timeframe too!! Thanks guys x

4 March 2026
Unprompted review
Rated 1 out of 5 stars

The site takes advantage of people.

The site takes advantage of people with gambling addiction. They do not exclude you when requested . Make up excuses that you are in a queue. In a queue for a whole week.😂 the slots are definitely rigged also.
Stay clear guys.

28 February 2026
Unprompted review
Rated 1 out of 5 stars

Complete fraud

Complete fraud. Would give 0 stars if this was possible.
Have used hundreds of sites previously and this is the only one that has ever outright refused a withdrawal. Support response is slow bordering on non-existent and they take 15 days to review a withdrawal request before rejecting with vague/spurious reasons.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SITE

Stay as far away as possible from this site, a total scam deposited twice total of £40 got three bonuses paid 0x 4x 7x deposited for the third time £40 took my money and then can't get on the site, my stupidity and a £80 lesson.. PLEASE PLEASE AVOID And save your money.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Like all the other reviews

Like all the other reviews, they take 15 days to withdraw and then tell you to upload your life story. Abysmal response time! You will get led in circles by these scammers. I have 1000 in winnings and its almost Christmas. I am beyond gutted and pissed off!

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Betfoxx scam

BETFOXX CASINO SCAM!
🚨 **EMERGENCY UPDATE: BetFoxx BLOCKED MY ACCOUNT!**

After rejecting my £355 win with fraud T&C, they **LOCKED MY ACCOUNT**!

**PROOF:**
1. 14:57 - Rejected withdrawal (Max £50 vs Min £250)
2. 21:56 - **"Your account is blocked"** - Cannot login!

**THEY ARE HIDING EVIDENCE!**

[NEW PHOTOS:
- Rejection email 14:57
- Account blocked screenshot 21:56]

**PURE SCAM CASINO! DEMAND FULL £355 PAYMENT!**

⚠️ **WARNING: BetFoxx blocks accounts after wins!**
Blocked £355 LEGITIMATE winnings!

Deposited ONLY £20
Won £355.52 FAIRLY (sports betting)
Their T&C 9.11.2:
"Max withdrawal = 250% deposits = £50"

BUT minimum withdrawal = £250
**MATHEMATICALLY IMPOSSIBLE!**

I have a lot of screenshots.
They demand £145 MORE deposit!

**THIS IS FRAUD!**

Starting:
✅ CHARGEBACK
✅ Casino Guru
✅ AskGamblers
✅ Trustpilot exposure

Withdrawal ID: 1273309

26 November 2025
Unprompted review
Rated 1 out of 5 stars

£700 for £0

£350 - two scatters on big bass splash and £0 what a joke of a site avoid

Why can’t we post the best mages of our betting transactions that clearly show this site is corrupt.

They don’t tell you it’s x3 wagering , minimum payout 250 max 500. Meaning the average Joe Public is just throwing money away. 30 days to get any money back too

30 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

Wish I’d read the reviews first. I’ve deposited £100 and had a few wins, so decided to withdraw £250 (the minimum amount). I queried the amount of time the withdrawal was taking and was told it take between 72hrs and 15 working days. It’s now been 20 working days and they keep coming up with various excuses (I’ve taken screenshots of the chats) so I’m going to try to claim the initial £100 deposit back through my bank……… please stay away from this company.

5 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam Artists - AVOID!

The majority of these non on Gamstop casino sites are a scam - and this is no different.
Desperate to take your money - make it impossible to verify your account to process a withdrawal - and now won't even let me close my account.
The worst online casino experience I have ever had.

28 September 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Gaming Commission of Ghana, under licence number GCSB2401388B. feel free to make complaints you may have the absolute scammers

17 September 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam , they will not send you any money regardless of how much you chase.
They wanted 11 forms of ID to process a withdrawal, they then said that I needed to deposit more as they have a limit of 200% on winnings, after depositing an extra £20 to match this percentage they have closed my account ,said I am money laundering (without and proof/justification) and are saying they cannot speak with me legally.
Not to mention each reply takes around 5 working days from their support

I have luckily got my money back by disputing this with the bank. But do not go near them.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Irresponsible – Ignored Self-Exclusion Requests

I contacted Betfoxx multiple times to self-exclude due to gambling harm. Despite clearly disclosing that I am a gambling addict, they ignored my requests and left my account open for over two weeks. During that time, I was able to continue gambling — exactly what I was trying to prevent.

Even worse, after repeating my request through live chat, their agent credited free spins to my account instead of closing it, actively encouraging more gambling. This is a shocking breach of duty of care and shows zero regard for responsible gambling.

I have suffered financial and mental health consequences as a direct result of their negligence. I would strongly advise anyone to stay away from this company.

17 August 2025
Unprompted review

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