Betcoin Reviews 

287
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Scammish behaviour. I registered on their site 4 days ago, placed 2 bets. 2 days ago i wanted to login. It says that my account was blocked. I write on their email support - they replied : Hello,... See more

Company replied

Rated 4 out of 5 stars

I registered a new account and deposited, but my account got blocked next day and I panicked. Then I wrote to support and they helped me relatively fast. I see a lot of reviews here about this happeni... See more

Rated 5 out of 5 stars

Verification process is painless, good variety of games with a lot of neat features, and KILLER customer support. I reached out via email over something very miniscule and they were helping me with my... See more

Rated 5 out of 5 stars

I have just started playing... But I have been around the block with sweepstake casinos and the like. This platform is well made and has some of the best slots to offer. I can definitely see myself e... See more

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  1. Events & Entertainment

Written by the company

The leading bitcoin and cryptocurrency casino and sportsbook, since 2013


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4.1

Great

TrustScore 4 out of 5

287 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(287)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammish behaviour

Scammish behaviour. I registered on their site 4 days ago, placed 2 bets. 2 days ago i wanted to login. It says that my account was blocked.

I write on their email support - they replied : Hello, please complete the following verification of your unique identity and location from the same device and connection used to place bets, within the next 4 hours

They sent me this email 23:18 when I was sleeping!!! Now refusing to communicate with me. So I lost deposit and all my winnings from my 2 bets, avoid them, its scam.

15 April 2026
Unprompted review
Betcoin logo

Reply from Betcoin

Hello, we have certainly never refused to communicate with you and hundreds of thousands of players for 12 years would say that we are fully legitimate! Perhaps when you have been banned from 40+ sites, it is time to take a look at yourself.

Rated 5 out of 5 stars

Betcoin.ag has quickly became my…

Betcoin.ag has quickly became my favorite betting site, they distinguish themself from other competitors in all contentious aspects.

They are a trusted name in an industry which is known for scams, and they offer strong and feasible bonuses when other sites offer ones with silly wagering requirements that can never be fulfilled.

The only drawback I can think of is slower withdrawals compared to instant withdrawals offered by some other sites in the space, still it is a small drawback only, and the timings for withdrawals are still good in general.

22 March 2026
Unprompted review
Rated 4 out of 5 stars

The site used to be much better..

The site used to be much better... many more lines and games to play. Now the website seems robotic, clunkier and harder to use. The bonuses and rewards have gotten slashed aswell. I used to get many more perks before the website changed but overall I still enjoy the site. Theyve taken a step back but still remain a decent place to play at.

19 March 2026
Unprompted review
Betcoin logo

Reply from Betcoin

Thank you for your feedback! The new version of the site is still in BETA, but many exciting updates and bonus opportunities are on the way!

Rated 1 out of 5 stars

Scam behaviior - funds withheld , abusive and threatening support

I deposited $500 on Betcoin and played using my personal account. After some time, my balance reached around $900, and I submitted a withdrawal request.

Immediately after requesting the withdrawal, it was rejected without a proper explanation, and my account was suddenly locked. This prevented me from accessing both my account and my funds.

I want to clearly state that I have never used a VPN, created multiple accounts, or violated any of the platform’s terms. This was my first and only account.

At one point, I was asked to complete verification, and I was fully willing to cooperate and provide all necessary documents. However, instead of completing the process, my account was restricted without resolution.

Since then, I have contacted support multiple times but have not received any clear or helpful response. My funds are still being withheld without justification.

This situation raises serious concerns about the platform’s handling of user funds and withdrawal requests. I am requesting either:

Immediate access to my account and funds, or
A clear, detailed explanation supported by evidence for the actions taken.

If this issue is not resolved, I will consider escalating the matter further, as I believe this treatment is unfair and lacks transparency.Scam behavior - funds withheld, ubusive and threating support
I deposited around 450 500 usdt and fairly increased my balance to 900 usdt. When i requested a withdrawal, my account was suddenly locked without any valid or consistent expnaation.
First i was asked for a verification. Then i was told verification was not needed and that i would never withdraw my money.
The support comunication quickly became unprofesional, abusive and even threatening. I was accused of lying and cheating without any evidence beimg provided. They also attemped to intimidate me and discourage me from reporting the issue publicly.
I used a single account, my real personal information,and no VPN or prohibited methods. Deposite this they refused to process my withdrawal.
This is not how a legitimate betting platform operates. The behavior i expirienced strongly indicates an attempt to avoid paying legitimate winnings.
I strongly recomended that others stay away from this platform and avoid risking their money.
Update: The company attempted to have this review removed, but Trustpilot reviewd the case and confirmed that my review is not defamatory.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Betcoin blocked my withdrawal and their regulator no longer exists

I deposited funds on Betcoin.ag and successfully completed their KYC verification.

My first withdrawal was approved and processed. However, when attempting to withdraw the remaining balance, my account was suddenly blocked and I was accused of “sportsbook abuse”.

The support team has been extremely unprofessional and even called me a “scammer” in their emails.

I asked which specific clause of the Terms of Service I violated but they refused to explain and instead told me they could hold my funds for up to 60 days.

What is even more concerning is that Betcoin’s Terms of Service directs players to submit complaints to the Curacao Gaming Authority.

However, when contacting the provided email addresses, I received automatic responses stating that Gaming Curaçao has ceased operations since August 18th 2024.

This means the official complaint procedure referenced in their Terms is no longer functional.

I am now left with no regulator and a bookmaker refusing to release my funds.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Betcoin for a few years…

I've been using Betcoin for a few years and enjoy them for the most part. They have updated their site and added some cool features like weekly cashback and shop points that can be converted to free spins. That with a monthly bonus puts them as one of my favorite sites to play on.

I do find it annoying that their withdraws take 15-20 minutes to process but overall, I trust having my money on the site which is important at the end of the day.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

This site is a scam

This site is a scam. I withdrew $190. They closed my account without any notice. Support doesn't even respond. Online support doesn't respond. I try to use the forgot password option but no code comes to my Gmail. Friends, this site is definitely a thief and a scammer.

I emailed last week and got no response. Even your online support is unresponsive. You are a scam unless you fix my problem. I will file a complaint against you on all the sites.
Id: vahidft

22 February 2026
Unprompted review
Betcoin logo

Reply from Betcoin

We take all disputes seriously. Please email for immediate review

Rated 1 out of 5 stars

They blocked my account and stole my…

They blocked my account and stole my money.

18 February 2026
Unprompted review
Betcoin logo

Reply from Betcoin

Hello, we do not have any record of this player. We take all disputes seriously and he is welcome to email any time for immediate review.

Rated 1 out of 5 stars

Retroactively voided all my bets at a 1:1 rate

My experience with Betcoin Casino was extremely negative.

After regular gameplay, my account balance reached approximately $270. During this time, I placed sports bets and also played casino games (slots). All wagers were accepted without any issues.

When I requested a withdrawal, Betcoin suddenly claimed a “violation regarding location” and retroactively voided all my bets at a 1:1 rate. As a result, my balance was reduced from about $270 to only my original $50 deposit.

Key points:
• Balance before withdrawal request: ~$270
• Balance after Betcoin’s decision: $50
• Bets included both sports betting and slot gameplay
• No VPN or location-masking tools were used
• I was physically located in Poland, which is not a restricted country

The alleged “location violation” was raised only after I requested a withdrawal. No issues were mentioned while deposits were accepted and bets were placed.

Voiding an earned balance after gameplay has been completed is unfair and misleading. Regardless of internal policies, cancelling legitimate winnings only at the withdrawal stage seriously undermines trust in this casino.

Players should be aware that Betcoin may retroactively cancel bets and remove balances after a withdrawal request.

3 February 2026
Unprompted review
Betcoin logo

Reply from Betcoin

Hello, sorry but we cannot accept players from Ukraine. This is stated in our terms of service and had you not attempted to hide your location with a proxy from Poland, you would not have been permitted to play. When we asked you to verify your location, you sent a certificate of residency from Ukraine, a banned region. Thank you for your interest.

Rated 5 out of 5 stars

Betcoin betting them all

New model new look new all new sports new casino, i love it, it makes me want to switch mainly here because of the odds, and support are fast and my advice was make some more promos for users so they would love to register more here.

7 November 2025
Unprompted review

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