Such a wide range. Very reasonable prices and very quick shipping. Also great for communication if they need to query your order. I’ve been using this company for a good four years with no issues at a... See more
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One of the best shops for vapes, I order online and never had a issue. They get orders out super fast and when there been a issue with stock they called me up to infrom me and asked what I would lik... See more
purchased some vapes and expected them between 1 and 2 days and royal mail tracking. they didn't arrive! their contact number is a mobile phone and no one answers. emailed them instead and no reply. D... See more
I placed an order for a box of 10 vapes…8 days later after paying for next day delivery nothing has arrived, I've emailed them 3 times for an update or a refund and they completely ignore me and do n... See more
Company details
Written by the company
We offer very competitive prices on the vaping products and we offer round the clock customer service.
Contact info
181, pilgrims way, M50 1AZ, Salford, United Kingdom
- support@bestvapes.co.uk
- bestvapes.co.uk
3.5
Average
49 reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such a wide range great value and speedy delivery
Such a wide range. Very reasonable prices and very quick shipping. Also great for communication if they need to query your order. I’ve been using this company for a good four years with no issues at all. Highly recommend
14 April 2026
One of the best shops for vapes
One of the best shops for vapes, I order online and never had a issue. They get orders out super fast and when there been a issue with stock they called me up to infrom me and asked what I would like instead.
Honestly the team is amazing
17 March 2026
Shocking customer service
Shocking customer service. You order one thing and they send you another
5 March 2026
Product was defective tryed to message…
Product was defective tryed to message and got ignored
4 March 2026
Item I ordered was temp out of stock
Item I ordered was temp out of stock, but communication and delivery excellent.
28 August 2025
DO NOT BUY FROM THIS WEBSITE
purchased some vapes and expected them between 1 and 2 days and royal mail tracking. they didn't arrive! their contact number is a mobile phone and no one answers. emailed them instead and no reply. DO NOT BUY FROM THIS WEBSITE. lucky i bought this via credit card so will report it as a scam website and hopefully get a refund
13 August 2025
Unprompted review
Fast delivery had a issue with ky order…
Fast delivery had a issue with ky order but soon as i emailed them they sorted it stright away and got my order next day
29 July 2025
Not used yet but everything looks fine…
Not used yet but everything looks fine and genuine. Very fast delivery and packaged well. Would purchase from this supplier again. Thank you.
18 July 2025
Paid nearly £8 for next day delivery…
Paid nearly £8 for next day delivery and it wasn’t even dispatched till 6pm the following day.
Edit due to response. Order was placed on 1st July at 3.39pm, it was delivered on 3rd July. This is 2 days.
1 July 2025
Reply from Bestvapes 2020
We were sorry to hear about your concern.
Upon checking, we can confirm that your order was delivered by Royal Mail (Tracking No. JZ112558704GB) the following day. For your convenience, we’ve shared images as reference via email.
Avoid
Avoid orderd 5 pods didn't hear from them didn't receive anything.E mailed today to be told they are out of stock but let me order and pay for them no refund offered and they are now ignoring me.
20 June 2025
Unprompted review
I placed an order for a box of 10…
I placed an order for a box of 10 vapes…8 days later after paying for next day delivery nothing has arrived, I've emailed them 3 times for an update or a refund and they completely ignore me and do not respond so I will be contacting my bank to start the refund process.
AVOID!!
9 May 2025
Unprompted review
Package came broken?
6 May 2025
Great products to choose from and quick…
Great products to choose from and quick delivery
28 April 2025
Ordered 10.pink lemonade r&m tornado…
Ordered 10.pink lemonade r&m tornado 9000 puff vapes each one lasted 2 days at very best tried contacting co nothing
10 April 2025
Unprompted review
Fantastic service and price 👍👍
7 March 2025
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