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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the affordable prices and large portions of fresh meat included in the hampers. Many people find the website easy to use, and shipments generally arrive securely packaged in thermal bags. Shoppers often mention that the various steaks and other meat selections taste exceptionally great. However, some customers also noted serious concerns regarding spoiled meat and unpleasant smells upon opening packages. Some buyers experienced issues with tough meat cuts, incorrect items received, or unexpected delivery delays. Reviewers additionally mentioned transportation setbacks and significant difficulties when trying to resolve problems.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with deep divisions among buyers. On one hand, many... See more

Quality

People report ambiguous experiences with quality, revealing a strong division among consumers. While many... See more

Order

Users describe ambiguous interactions with order, highlighting a stark contrast in their experiences. While... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely among consumers.... See more

Price

Customers had ambiguous experiences with price, featuring starkly contrasting viewpoints. On one hand, many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering process and website easy to follow. Problem starts with your excuse of a carrier DHL. Received order confirmation from BM then an email from DHL saying delivery will be 16th Dec. Come the... See more

Rated 3 out of 5 stars

I’ve have brought several of the £70 hampers with add-ons from Best Meat UK and cannot fault the quality or the price of the meat. It’s always fresh, well packed, Why i only give three stars, is the p... See more

Rated 3 out of 5 stars

Great quality meat but the delivery and after sales are appalling. No one monitors their email. They state contact them through their facebook page and when you do it is ignored. I will not be orderin... See more

Rated 3 out of 5 stars

Spent £167 on a hamper with extras 3 weeks ago. Much of the food is very good and fresh, some isn’t. 3kg of Sirloin steak was decent although some of the cuts were thick 1 side and thin the othe... See more


3.5

Average

TrustScore 3.5 out of 5

725 reviews

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3.5

All reviews

(725)

69 reviews in the last 12 months

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Rated 3 out of 5 stars

Left feeling really disappointed

Left feeling really disappointed, this was my order..
3kg Sirloin Steak
This deal incudes:
3kg lovely Sirloin steaks
1 £40.00
3 kg of sirloin steak 1 £35.00
5kg of chicken 1 £39.99
TWO FULL PACKS family best back bacon 1 £18.00
20 x STEAK burgers 1 £25.00
Nationwide Delivery 1 £7.98
Total Cost: £165.97

I only received one 3kg steak, I feel scammed. I have tried contacting them via email and Facebook but no answer.

*Update* following my review I have now been contacted by Emma, the case of my missing items has now been resolved, however, the customer service and understanding was not great, I appreciate companies need to be wary when customers claim to not have received their orders but having discovered this to actually be the case I would expect a bit more of a sincere apology but that was not the case, rather a it was a simple error, emphasis on simple. I've added extra stars to the rating as I have now received the remainder of my order but unfortunately I will no longer be ordering from this company due to lack of customer service and the stress of having to contact them again should there be any future issues.

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Had my first order last month

Had my first order last month. Amazing prices and good quality meat.. second order is due to be delivered in the next hour, definitely my new meat supplier

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

We have ordered off a few companies now this is our 3rd order from best meats and it's the one will ever use now. The quality is amazing for the price.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

1/2 price meat hamper

Just received the 1/2 price hamper and what an amazing selection of good quality meat for £55. Will be ordering again as soon as we get through all this.

21 March 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service!!!!!!!

Horrible customer service!!!!!!!! -1*
Ask a simple question about 3 delivery charges when i wanted to spend £200, to be lectured on the workings of courier companies and told how much of bargain i was already getting. Ever so rude, and when challenged, i got blocked. Pathetic company, who wont last very long with their attitude.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

If I could give this more than 5 stars…

If I could give this more than 5 stars I would. Top top quality meat, received well packaged and fridge cold. The sirloin is the best I've ever eaten no need for a steak knife cuts like butter. I'll be a repeat customer, without a doubt.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Pork abs apple burger and King ribs for…

Pork abs apple burger and King ribs for tea thanks so much was so shocked when box come 👏👏👏💪💪💪💪💪 Of course we will be ordered again didn't no u could add on but was 55 and then 5 for delivery struggle to get out being poorly and my stomach hates food but their burgers was do nice not heavy on my stomach let see if we can keep it down I wish I added more chicken and things in it though so will deffo do it next time and ham shanks was waiting for but got gammon joint so we'll worth the money xx 👏👏👏👌👌👌👌💪💪💪💪💪

17 March 2025
Unprompted review
Rated 2 out of 5 stars

The order came well packed , not impressed with the items

The order came well packed , however in basics the order consists of tiny drum sticks and no way can be considered a bbq pack of type. Drum sticks are the main issue as must be off a sparrow. Sirloins, more like minute steaks. For £69 pounds this is a very poor deal indeed. First and last time using this company.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Best meat - does what it says

Had many orders and genuinely can't fault it all..super quick deliveries, cracking choices to suit all budgets, the add ons are really good too and the meat cooks brilliantly, all in all more than worth the money and quality in comparison to supermarket stuff in my opinion

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic first time ordering.

Fantastic first time ordering using the online system. Easy to navigate. On the day of delivery i recieved an email and text with an hours times slot which was great, so I didn't have to wait around all day. The meat arrived packed very well and insulated. All the meat packages have easy to see use by dates and ingredient lists if necessary. The whole process of ordering to delivery was great and the meat looks fantastic! Will definitely use again once we've made our way through the mountain we currently have.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Great quality meat

Great quality delicious meat bundles! Good price for delivery and delivered in keep cool packaging.
I have ordered a few times now and enjoyed all the products

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Best thing we ever did was order a meat box, bought the £75 one, the stuff is lovely we filled our freezer and eat when need it, really tasty food quality is good, we have eaten less takeaways as there is always something tasty to eat, ordering another one again this weekend and will order one every month , 10 out of 10 from us, delivered with ice pads in box all lovely and cold

18 February 2025
Unprompted review
Rated 1 out of 5 stars

Probably the rudest owner I have ever…

Probably the rudest owner I have ever come across. My parcel was stolen and he didn’t care at all. Even called me a liar when I had proof it was left outside on a busy road. Probably great from the reviews if you receive your order but if you don’t you will get blocked for asking for help. DO NOT ORDER unless you are happy to potentially lose money if it’s not received. Owner has now blocked me so very helpful.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Quality Meat

Quality, fresh and plentiful meat bundles and a very reasonable price. Genuinely the biggest chicken breast’s I’ve seen. Very well packed and kept cool until it arrived. 2nd order and will be ordering more in the future.

6 March 2025
Unprompted review

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