Good plants, good prices. Our order did not show up on our account, even though money had been taken. Contacted customer service and things were sorted out. We were told that the order was going to be... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Everything was fine with my order for beech hedging except, possibly because it was the end of the season, you sent larger plants than I had ordered. They were a little harder to plant as I find digg... See more
Company replied
Had to call up to see when the plants would be delivered as no updates and longer time frame than agreed delivery time, however after contacting customer services they were helpful and I had them with... See more
Company replied
I have measured the plants and they are supposed to be 80/100cm from the root collar however not one of the 20 I ordered is more than 70cm from the root collar. Clearly the two packs of 10 are differe... See more
Company replied
Company details
Written by the company
best4hedging is the UK’s leading specialist in garden hedging, plants and trees. We’ve sold and dispatched millions of hedges online, as well as garden plants from 20cm bare-root whips to 4m tall, heavy root balls in the last ten years since opening our online retail store. But we’re not just an online retailer, our wealth of experience and knowledge in horticulture goes beyond this. Through our expertise in hedging and plants, we developed a Planting Advice section on our website. This will help you choose the right species for you garden, as well as tips on growing and maintaining your plants. You can also contact our experienced sales and advice team or call on 01257 494 480. Our team will help you build a shortlist and give you the pros and cons of each species. Whether you want to plant hedging to make your garden private, to plant vibrant flowering hedging and topiary trees to create a garden feature, or grow a blossoming fruit tree, you'll find what you're looking for with best4hedging.
Contact info
Five Acres Nursery, Dawbers Lane, PR7 6EE, CHORLEY, United Kingdom
- 01257 494 427
- enquiries@best4hedging.co.uk
- best4hedging.co.uk
4.4
Excellent
784 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from best4hedging
Hi Bob, thank you so much for your 5-star review! We’re thrilled to hear you’re happy with the fast delivery and the quality of your beech hedging. Your feedback is greatly appreciated, and we’re so glad you had a positive experience. Thanks again! Ella, Customer Care⭐.
Arrived on time good healthy plant well…
Arrived on time good healthy plant well packaged really pleased
6 March 2026
Reply from best4hedging
Hi Phyllis, thank you so much for your 5-star review! We’re delighted to hear your plant arrived on time, in great health, and well packaged. It’s wonderful to know you’re really pleased with your order, and we truly appreciate your feedback. Thanks again! Ella, Customer Care✨.
Excellent plants and excellent customer…
Excellent plants and excellent customer service.
5 March 2026
Reply from best4hedging
Hi Isabel, thank you so much for your 5-star review! We’re thrilled to hear you’re so happy with both the quality of your plants and the support you received from our team. Your kind words really mean a lot to us, and we truly appreciate your feedback. Thanks again! Ella, Customer Care😊🌿.
Reply from best4hedging
Hi, thank you so much for your 5-star review! We’re delighted to hear you appreciated our prompt service. Your feedback means a lot to us! Ella, Customer Care🌱.
Reply from best4hedging
Hi, thank you so much for your 5-star review! We’re thrilled to hear you’re happy with your plants and that they arrived quickly and well packed. Your kind feedback means a lot to us, and we truly appreciate your support. Thanks again! Ella, Customer Care⭐🙌.
Good all round experience
Easy to navigate the webpage and buy. Arrived on time. Good healthy plants.
4 March 2026
Reply from best4hedging
Hi Mrs Marchant, thank you so much for your 5-star review! We’re delighted to hear you had a smooth experience navigating our website and that your plants arrived on time and in great health. It’s wonderful to know you’re happy with your order, and we truly appreciate your kind feedback. Thanks again! Ella, Customer Care🌱.
Wrong item sent
4 March 2026
Reply from best4hedging
Hi Philip, thanks for taking the time to leave us this feedback. I am so sorry about the wrong item being sent. I can see my colleague, Rebecca, has organised for the correct items to be sent as soon as possible. Please accept my apologies for this inconvenience and if you need anything else, please let us know. Thanks, Ella, Customer Care.
Reply from best4hedging
Hi Ann, thank you so much for your kind review! We’re so happy to hear that you’re very pleased with your hedging and that the plants arrived looking healthy. Your feedback really brightens our day, and we truly appreciate your support. Thanks again! Ella, Customer Care😊.
From Sunshine - my first contact with the company…
From my first contact with the company everything was excellent.
Would recommend and use again
3 March 2026
Reply from best4hedging
Hi Carol, thank you so much for your wonderful 5-star review! We’re delighted to hear that your experience with us from the very first contact was excellent. It’s fantastic to know you would recommend us and plan to use our services again. We truly appreciate your kind feedback and support, thanks again! Ella, Customer Care⭐.
Best4hedging
Quick delivery well packaged plants were very healthy on delivery ..
Will definitely use again
⭐⭐⭐⭐⭐
7 February 2026
Reply from best4hedging
Hi, thank you so much for your brilliant 5-star review! We’re thrilled to hear your plants arrived quickly, well packaged, and in great health. It’s fantastic to know you’ll be using us again, and we truly appreciate your support and kind feedback. Ella, Customer Care😊.
Best4hedging were very good
Best4hedging were very good. Their website was easy to use and their prices were very competitive. I was able to choose my delivery date and they arrived via DPD before 9am. The two plants I purchased were well packaged and in good health. I would have no hesitation in recommending them.
2 March 2026
Reply from best4hedging
Hi Paul, thank you so much for your fantastic 5-star review! We’re delighted to hear you found our website easy to use, our prices competitive, and the delivery convenient. It’s wonderful to know your plants arrived in great condition and that you’re happy with your experience. Your kind recommendation means a lot to us, thank you again! Ella, Customer Care⭐.
Very happy customer!
Great plants delivered and within the delivery time. Had to call for some advice and staff were extremely helpful - fantastic customer service.
28 February 2026
Reply from best4hedging
Hi, thank you so much for your fantastic 5-star review! We’re delighted to hear you’re very happy with your plants and that they arrived on time. It’s wonderful to know our team could provide helpful advice and that you had a positive experience with our customer service. Your kind feedback is greatly appreciated, thank you again! Ella, Customer Care🌿😊.
Smooth buying process
Clear description of products on website, easy ordering process and quick delivery of a quality product
25 February 2026
Reply from best4hedging
Hi Norman, thank you so much for your wonderful 5-star review! We’re thrilled to hear you found our website clear, the ordering process easy, and your delivery quick. It’s fantastic to know you’re happy with the quality of your product, and we truly appreciate your kind feedback and support. Thanks again! Ella, Customer Care😊✨.
Easy to order exactly what I needed at…
Easy to order exactly what I needed at the best price I could find online. The company used for delivery were great, kept me up to date arrived on time. I ordered 13 Portuguese Laurels 60cm - 80cm in height they arrived in perfect condition. Thank you!
27 February 2026
Reply from best4hedging
Hi Sam, thank you so much for your fantastic 5-star review! We’re delighted to hear you found exactly what you needed at a great price and that the ordering process was easy. It’s wonderful to know your Portuguese Laurels arrived on time, in perfect condition, and that you were kept well informed throughout the delivery. Your kind feedback means a lot to us, and we truly appreciate your support—thank you again! Ella, Customer Care🌱⭐.
Only half the plants have arrived The…
Only half the plants have arrived The ones that are here are extremely good quality it is possibly the currier that is at fault
28 February 2026
Reply from best4hedging
Hi, thank you for your review and for your kind comments about the quality of the plants you’ve received so far, we’re really pleased to hear you’re happy with them. We’re sorry that only part of your order has arrived, as this isn’t the experience we aim to provide. It may well be a courier delay, but we’d like to look into this for you and make sure the rest of your order reaches you as soon as possible, so please do get in touch with our team. We appreciate your patience and your feedback, thank you again. Ella, Customer Care.
Ease of the website and helpfulness of…
Ease of the website and helpfulness of the customer service.
Delivery was prompt
28 February 2026
Reply from best4hedging
Hi John, thank you so much for your wonderful 5-star review! We’re delighted to hear you found our website easy to use and our customer service helpful, as well as being pleased with the prompt delivery. Your kind feedback means a lot to us, and we truly appreciate your support. Thanks again! Ella, Customer Care🌿.
Plants arrived late
Plants arrived late. And we did not get the species mix that was advertised.
27 February 2026
Reply from best4hedging
Hi Nick, thanks for leaving us this feedback. I sent you an email and left a voicemail to touch base and see how we can resolve this. I look forward to hearing back from you soon! Thanks, Ella, Customer Care,
Excellent
Delivered on time, look good healthy plants with plenty of roots, planting in progress so time will tell
25 February 2026
Reply from best4hedging
Hi Kerry, thank you so much for your excellent 5-star review! We’re really pleased to hear your plants arrived on time and that they look healthy with strong roots. It’s great to know planting is underway, and we hope they establish beautifully for you. We truly appreciate your feedback and support, thanks again! Ella, Customer Care🌟.
Easy to order and delivery as promised.
25 February 2026
Reply from best4hedging
Hi Alan, thank you so much for your lovely 5-star review! We’re delighted to hear you found the ordering process easy and that your delivery arrived just as promised. Your feedback is greatly appreciated, and we’re so pleased you had a positive experience with us. Thanks again! Ella, Customer Care😊.
Amazing fab plants quick delivery excellent price 👍…
I have to say best 4 hedging were excellent for me I was really impressed. The dogwood were healthy very reasonably priced and delivered very quickly. Went back on and ordered 20 more which were also brilliant! 🌟🌟🌟🌟🌟
25 February 2026
Reply from best4hedging
Hi Kirsten, thank you so much for your amazing 5-star review! We’re absolutely delighted to hear how impressed you were with your dogwood plants, and that you found them healthy, great value, and delivered so quickly. It’s fantastic to know you were so pleased that you came back to order more, that really means a lot to us! We truly appreciate your kind words and support. Thanks again! Ella, Customer Care🌿✨.
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