Berry Recruitment Reviews 

115
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, most reviewers were unhappy with their experience overall. Many people experienced extremely rude and unprofessional behavior from certain staff members during their scheduled interviews and onboarding processes. Consumers pointed out that some employees lacked basic courtesy, displaying poor communication skills and a complete lack of empathy. Some reviewers were happy with the polite and genuinely helpful agents who provided wonderful support. Clients appreciated the friendly staff members and successful job placements that made finding new work much easier. People also mentioned that these dedicated workers went above and beyond to secure permanent contracts for them.

What people talk about most

Staff

Users describe ambiguous interactions with staff. While some reviewers report wonderful, polite, and helpful... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Issue 1: I actually was notified that I had received a job or interview or something and had to log in to Berry recruitment to view it, but I couldn't log in and all the options they gave on the ph... See more

Company replied

Rated 1 out of 5 stars

Don't bother with this agency they try waste loads of your time. They said they had an interview ready next day soon as I register on there app. Called next day said there's no interview or job. I m a... See more

Company replied

Rated 1 out of 5 stars

Collette who i unfortunately had to speak to twice is extremely patronising and rude. I really needed some help over the phone and was spoken to very badly. When I asked her why she was being so rude... See more

Company replied

Rated 1 out of 5 stars

I am still shaking from my interaction with the Warrington branch lady. I’ve never been so spoken down on like this. She totally ignored when I said I was sick, spitefully said I was complaining and s... See more


Company details

  1. Recruitment Service

Written by the company

Berry Recruitment is at the forefront of the recruitment industry, renowned for its excellence in serving diverse sectors. With a stronghold in sectors like hospitality, catering, driving, industrial, construction, office, and more, We stand as a leading and reliable recruitment company. Our proficiency extends to both temporary and permanent roles, providing a solution for job seekers across the UK. Innovation meets convenience with the Berry Recruitment Jobs app, a pioneering tool that simplifies the job search for temporary roles, available to download for free from both Apple and Google Play store. This app empowers individuals to explore temporary work opportunities with ease. It's designed to streamline the job-seeking process, presenting a wide array of options at your fingertips. Whether it's a short-term assignment or a step towards a longer-term career path, we can help job seekers navigate opportunities effortlessly. With the app advancement, Berry Recruitment's commitment to embracing technology for the benefit of both employers and job hunters sets us apart from our competitors. As the world of recruitment continues to evolve, Berry Recruitment remains dedicated to enhancing accessibility and efficiency in matching great talent with the right roles.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 48 hours

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2.5

All reviews

(115)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Been great so far :))

8 March 2023
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Daniela, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel

Rated 1 out of 5 stars

Bad agency no interest in the workers

They never answer the phone and people u will never get paid for the training they are a scammer and fraud this berry agency they don’t care about u they just say thinks that never will happen
Payslip never had from them
Training needed to be paid never got paid it absolutely a nightmare agency to work
Don’t work whit them

24 November 2022
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Beniamin, thank you for taking the time to review us. We’re sorry to hear you were not satisfied with the service provided. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Mel

Rated 1 out of 5 stars

Not paid as agreed

Not paid as agreed. Hourly rate was changed behind my back without my knowledge, agreement and signature. Case will be taken further to tax.service.gov.uk

3 November 2022
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Miatek, thank you for taking the time to review us. We’re sorry to hear you were not satisfied with the service provided. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Mel

Rated 1 out of 5 stars

Would give 0 star if I could.

Would give 0 star if I could.

Illegal activities ongoing at the company.

Refusing to pay wages owed to staff and holiday pay for over 6 years.

Do not work here and report when possible.

23 July 2022
Unprompted review
Rated 1 out of 5 stars

They'll simply not pay you

They'll reply to you for work and happily send you off to work for a company which will pay them. Once you ask for your pay they will ignore you and not pay you. What a ridiculous company I'll definitely be contacting HMRC to see what they can do

23 July 2022
Unprompted review
Rated 1 out of 5 stars

Phone manner needs change!

They never reply on time. Never pay on time. Female consultant whom I spoke on the phone was arrogant and mean. She should not work there as she make company look bad. She cannot talk to people. Her behaviour was very unprofessional and rude
as she was screaming at me and demanded an apology for asking about my wages and payslip. Never get payslip. Unprofessional behaviour!

14 July 2022
Unprompted review
Rated 1 out of 5 stars

Awful!

I contacted this agency on behalf of a Ukrainian refugee. I was shocked by their rudeness and unprofessional attitudes. Their policies & practices are discrimative, I have raised my concerns with HR.

16 May 2022
Unprompted review
Rated 1 out of 5 stars

Recruiting HR staff not experienced

Recruiting HR staff not experienced. I produced all documents from Home Office . I was rejected, despite i could be changed because i sent all document and a deed poll signed by the home office clerk. I have different legal job, but i feel offended and disappointed with laziness of the staff who definitely did not bother to check details. i do not think it was xenophobic. One think its clear if im the person who apply for the right to work with marital name i dont think to be obligate to change this after i got divorce despite the fact i am the foreigner. Im in the UK 16 years and none never have a problem to employ me despite checking details with the expired passport. But it only shows what kind of company is this. Humiliating. Not worth to work for them .

21 April 2022
Unprompted review
Rated 1 out of 5 stars

Bad agency they say your paid for…

Bad agency they say your paid for training and when time comes to get paid they don't pay you and just give you a load of cobbles they don't get back to you and just fob you off this just the start of it now going further than this so if you get a call from berry and the person you speak to is Jess hang up straight away because you won't get paid or paid training they took me for a mug

11 March 2022
Unprompted review

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