It's a personal service from start to finish; either on-line or in person. Last year's tasting sessions were extensive & I chose 10 different still & sparkling wines that returned to England with us.... See more
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I buy a relative his birthday present from you each year and that works out great as he lives in Luxembourg. I, on the hand, love your sparkling wine but live in the USA. I bought a case of your win... See more
I purchased a gift voucher for a family members birthday. I spoke with the sales officer who was super helpful in guiding me through the evoucher system and explained the online and shop purchasing... See more
Company replied
Excellent wine and good service from Bernard-Massard. But it would have been easier and quicker to get the wine to Denmark if I had been told to pay by debit or credit card rather than send the paymen... See more
Company details
Written by the company
A family business for 5 generations, our vocation is to create cuvées of impeccable quality. Our teams work every day in the vineyard and in the cellars with a single aim in mind: to offer our clients a moment of pleasure.
Contact info
Luxembourg
- bernard-massard.lu
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Replied to 100% of negative reviews
Typically replies within 1 month
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People also looked at
Quick and friendly service
Quick and professional delivery
The people
The people! wonderful experience with all the people i spoke to or met! will come again!!
Everything fine
Great Productbut next time I will go to Auchan- it is much cheaper!
My experience was overall very positive. The delivery was fast, and the quality of the Cremo product was excellent. However, I was disappointed to find that the same bottle was significantly cheaper at Auchan, and there it was also attractively packaged in a separate box.
Good service; payment could be easier
Excellent wine and good service from Bernard-Massard. But it would have been easier and quicker to get the wine to Denmark if I had been told to pay by debit or credit card rather than send the payment by bank transfer.
Excellent service with human touch!
Nice online shop, but also perfect human interaction for any question or issue!
quick delivery and best Rose Chåteau…
quick delivery and best Rose Chåteau les Crostes
Delightful as always
I purchased a gift voucher for a family…
I purchased a gift voucher for a family members birthday.
I spoke with the sales officer who was super helpful in guiding me through the evoucher system and explained the online and shop purchasing difference.
She even contacted me to tell me that the purchase had gone through.
Really friendly and efficient service.

Reply from bernard-massard.lu/
I wish I had discovered this website…
I wish I had discovered this website sooner! They have a vast selection of wines, all wonderfully described. The delivery was fast and efficient. I will definitely be returning for more!
Best Crémants de Luxembourg
I recently had the pleasure of tasting Luxembourgish Cremants by Bernard Massard, and I must say, they truly exceeded my expectations. The delicate bubbles and vibrant flavors make these sparkling wines a delightful choice for any occasion.
What I particularly enjoyed was the balance between freshness and complexity. Each sip reveals a harmonious blend of fruity notes, accompanied by a subtle minerality that reflects the unique terroir of the region. The craftsmanship involved in producing these wines is evident, showcasing the passion and dedication of Luxembourg’s winemakers. Especially delighted millesime!
Perfect order fulfillment
Not living in Luxemburg, I arranged for delivery to a friend’s address in Luxemburg. Although the house number had changed and I wasn’t aware of this, indicating the now wrong number, the delivery reached the correct house. Perfect service!
Not much to say... easy peasy !
No specific comments to be added, dealing with my order was quick, products ready within 2 days, easy to pick up by a designated friend. Thank you !
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