I had some troubles placing my order, but the team was helpful solving my issues.
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See what reviewers are saying
Subscribed by mistake while being in a rush. Customer Support team handled my case quickly and professionally. Only comment is that I do not understand well how I subscribed as I was thinking to subs... See more
Violet has been very helpful in sorting out an issue that occurred whilst trying to purchase my first product . The system crashed before I had chance to read all of the terms and conditions re the 14... See more
I received a link supposedly from Screwfix asking me to complete a survey and then was told that I'd be receiving a ratchet set by post and I have to pay £3.95 postage. I did this and paid Beoutdo... See more
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Excellent Customer Service
I recently encountered an unexpected issue with my product/service, and I was pleasantly surprised by how quickly it was resolved. From the moment I reached out to customer support, I received an acknowledgment of my concern.
Emerald helped me with the issue. Emerald also went above and beyond to ensure that I was fully satisfied with the resolution. I truly appreciate how efficient and attentive the support team was, making what could have been a frustrating experience, seamless and stress-free. Thank you!
Claire reached out and helped me…
Claire reached out and helped me professionally and speedily.
Good service- Great communication.
Horrible experience with the first few…
Horrible experience with the first few agents, but Eugene pulled through for me. Very quick to process my request when he got it.
Hello
Hello
Am not its member and it has been deducting money from my account since August...can i please have my money back

Reply from Beoutdoorpro
Responded really quick and gave me my…
Responded really quick and gave me my money back within days.
The person I spoke to was very good…
The person I spoke to was very good and helpful with what I was asking about the company and cancelling my subscription and for a refund.
Scammers- beware
This ‘company’ just tried to access my bank account through another comany’s website. I have had to freeze my debit card and get another card to stop them taking any more money. They are obviously scammers.

Reply from Beoutdoorpro
Beoutdoorpro.com contacted me and…
Beoutdoorpro.com contacted me and promised to refund all deductions. And they did, it took some time but they kept their promises. Thank you Beoutdoorpro.

Reply from Beoutdoorpro
Mary was lovely to deal with issue was…
Mary was lovely to deal with issue was resolved it a very pleasant way excellent service
This is a fake service and…
This is a fake service and organization. It’s against law so everyone be careful and watch your money.

Reply from Beoutdoorpro
Beoutdoorpro is a scam company
Beoutdoorpro.com got my payment membership as purchase of backpack in Instagram.
After clicking on the fake link on Instagram, I proceeded to pay for membership of beoutdoorpro.com 3 EUR (Beoutdoorpro.com account details was for payment) which was not at all in my plans and linked my bank card, thinking that I had paid for the purchase of the backpack in the photo (because 3 EUR is +- same as 9.99 ₪). After paying, I waited for confirmation of the backpack order from you. I was busy and thought that the email from beoutdoorpro.com was an order confirmation. But instead, a couple of days later I received another charge from my card for 48.95 EUR from Beoutdoorpro.com.
This is a scam.
After several months of emailing (with show to him fake screenshot etc.) they return money.

Reply from Beoutdoorpro
I received both an email and call from…
I received both an email and call from the company, happy with the experience.
Satisfactory Customer Service
I reached out to Marshall (Escalation Team Supervisor) when I needed help regarding a certain issue, and he responded well, giving me exactly what I wanted and sorted the issue out pleasantly.
I would like to thank Beoutdoorpro not only for their polite customer service, but also for their affordable inventory.
Beware
Beware. There is a claim on Facebook that Decathlon - Singapore (suspect it
is a fake page) is offering North Face bags and all you have to do is pay $3 to them to get a bag. Too good to be true. I traced it all the way to beoutdoorpro.com but did not input any card details. Checked out the reviews here. Reported to FB. Be safe all.

Reply from Beoutdoorpro
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