Bennetts Reviews 

27,888
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 7,432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and the ease of the online process for setting up and renewing policies. Many people highlight the exceptional service and the helpful, friendly, and professional staff who make interactions pleasant and efficient. Reviewers particularly appreciate speaking to real people who are knowledgeable and patient, ensuring their needs are met. However, some customers also noted issues with automatic renewals, unexpected price increases, or difficulties with communication when trying to get documents. A few other people also felt that loyalty was not always rewarded, with some experiencing higher premiums despite having no claims.

What people talk about most

Price

Reviewers mention positive feedback about price, often highlighting competitive pricing and ease of renewal... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness and professionalism of... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Customer service

Customers had positive experiences with customer service, often praising the helpfulness and politeness of... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease of setting up... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy bike changeover quick and simple with new costs given straight away. Competitive quote given, good company communication. Admin fees slightly high better to use on line system yourself if possibl... See more

Rated 5 out of 5 stars

Customer service operator I dealt with made alterations to my ins policy to a satisfactory end. And I renewed my policy with Bennetts who were the cheapest motorcycle cover for my bike.would recomme... See more

Rated 5 out of 5 stars

A lovely friendly lady I spoke to about my insurance renewal. I actually spoke to the same lady last year and she remembered me. The renewal quote I received was quite competitive and good value for... See more

Company replied

Rated 5 out of 5 stars

Changed bikes and they levied the cancellation charge to put me on a much better policy the call handler was excellent she spoke very clearly and was very helpful! All in all a great experience and sa... See more


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.7

All reviews

(27,888)

6,842 reviews in the last 12 months

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Rated 4 out of 5 stars

Good communications from the staff

Good communications from the staff I spoke to and they offered a number of solutions to the issues I had with adding another rider to my policy/bike. Also...they made notes and added them to my "account" so that future staff looking at the issues wouldn't need to ask ALL the same questions again...good planning!!

7 July 2026
Rated 5 out of 5 stars

Excellent service.

The young lady who dealt with my application was very patient and extremely knowledgeable and a pleasure to deal with a credit to your company.

7 July 2026
Rated 5 out of 5 stars

Yet again, Bennetts delivers!

Yet again, Bennetts delivers! Clear and timely updates, superb communications, a terrific price and top value for money, a delight to dela with and a nice selection of 'extras' to make me feel valued, wanted and happy!

7 July 2026
Rated 5 out of 5 stars

Chopper les

Easy to speak to a person who is willing to help you, He got me a good deal in my opinion top marks to him 😁

2 July 2026
Rated 5 out of 5 stars

Renewal motorcycle insurance…

Just made my motorcycle insurance renewal though Bennett’s
Quote was lower and competitive on comparison with other sites
I like being with a recognised insurance provider for peace of mind
Andy S - in Scotland

6 July 2026

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