Benevo  Reviews 96

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that their pets thrive on the food, often showing increased energy and improved health. Many consumers highlight the positive impact on pets with sensitivities or allergies, finding Benevo to be a successful alternative. The taste is also a significant plus, with numerous pets readily accepting and enjoying the vegan options. However, some customers also noted inconsistencies with the wet food, mentioning variations in consistency, smell, and texture between batches. A few people reported that their pets experienced digestive issues with certain products, such as biscuits, or simply refused to eat the food.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers report that their dogs and cats love the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers report that their pets love the food, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our very elderly newly rehomed cat absolutely loves the Benevo dry food, with no need for gradual introduction. (Sadly she wasn’t so keen on the canned food.) And the patience and helpfulness of Char... See more

Company replied

Rated 5 out of 5 stars

How could I give anything but 5 stars! The customer service agent Charles, has been so helpful, not just once but consistently! Thank you. And the dogs and cats love the vegan food (oh and the hens... See more

Company replied

Rated 5 out of 5 stars

Having had a collie puppy really poorly with Giardia after several rounds of meds he was left with a sensitive tummy and possible food allergies (animal protein). I tried changing his meat diet to a f... See more

Company replied

Rated 5 out of 5 stars

After fourteen years of having no issues with her food, my dog suddenly developed an allergy to salmon oil. This is found in practically every dog food and has made her life miserable. I was so reliev... See more


Company details

  1. Pet Store

About Benevo

Written by the company

Benevo produce wholesome, nutritional and tasty vegan food and treats for cats and dogs.

We've been making award-winning, certified plant-based pet foods since 2003. We pioneered vegan pet food in the UK and now our cruelty-free and ethical food is enjoyed by 1000's of companion animals around the world every day.

For food you can trust, try Benevo.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

My mate Wilf

My mate Wilf, the rescue staffy always eats his food and appears to enjoy it. I add veg, lentils etc for variety but I know his meals are nutritious and contain the things he needs. He won’t be happy to know I say that plant based has improved his digestion and poo, but it definitely has. His levels of physical health and energy are brilliant, and as a vegan myself am so happy that we don’t contribute to the suffering of other animals. Both the wet food and complete dry are always devoured by him and his bowl is always cleared.

I know that my order will be fulfilled and arrive when
expected. Before this I had used other suppliers and especially during lockdown product was not always available.

23 June 2023
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Reply from Benevo

Thank you for such a detailed and lovely review! We are so happy Wilf is enjoying his food :)

Rated 1 out of 5 stars

Dog did not eat a single kibble of food

Dog did not eat a single kibble of food. He normally eats regular dry food. Waste of money.

30 June 2023
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Reply from Benevo

Sorry to hear your dog wasn't keen on the food. Often this is down to how it's presented. As you say, if they like their regular dry food, then by following the transition guide on the bag, you would only add Benevo bit by bit over 2 weeks - or longer if needed - to aid the transition. After that you can add a little variety with things like a dab of dog friendly peanut butter, a squirt of tomato puree or even some Italian herbs! You can order samples from the SHOP page on our site should you want a low risk 2nd go :)

Rated 5 out of 5 stars

Fabulous

Fabulous

Bought puppy Benevo for my cat as she likes it as a treat in her ball!

29 June 2023
Rated 5 out of 5 stars

Best vegan dog food on the market

Best vegan dog food on the market. My dog no longer had bloating and stomach problems and is full of energy - she loves it! Tried many other vegan dog foods but she wouldn't eat them! Benevo win hands down with my dog! Service is also fantastic.

19 June 2023
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Reply from Benevo

Thank you for such a glowing review. We are so happy your dog's digestion is better. Please send a picture of your dog & our food to hello@benevo.com

Rated 4 out of 5 stars

Very good delivery from a kind man

Very good delivery from a kind man. My cat is finding it difficult to adapt to vegan food and has not touched the wet food, although he has been eating the dry food

29 May 2023
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Reply from Benevo

Thank you for your review. It can take a couple of weeks for animals to adjust to a new food. If your cats preference is the dry food and you are worried about hydration, you could always soak the kibble in warm water about 10 mins before serving.

Rated 5 out of 5 stars

Amazing quality

Super quick delivery which made my sweet Bella very happy puppy

29 May 2023
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Reply from Benevo

♥️ Thank you for your lovely review! We would love to see a picture of Bella with our food. Please send to hello@benevo.com

Rated 5 out of 5 stars

Lovely product

Lovely product! Great fast delivery and service. Great ethics . Will be a returning customer.

28 May 2023
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Reply from Benevo

Thanks for your great review!

Rated 3 out of 5 stars

Loved by humans but not cats

Love that these products exist but my cat just won't eat them so a lot of money wasted. I think they need to be more meat scented and flavoured for a cat because she just won't eat them (and yes we gradually introduced them to her diet as recommended but she just eats around them). On the other hand my human boyfriend thinks they're nice.

9 May 2023
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Reply from Benevo

Hi Vix, thanks for the feedback. Cats are notoriously fussy and for those few that don't go for the dry kibble as it comes, you can try adding flavours, since aroma often drives eating, so a little tomato purée in warm water mixed in, or a shake of nutritional yeast can help. So too can a spoonful of our wet cat food, however keep your eyes on our website and socials for new cat products. Cat samples can be bought from our SHOP page in case you're looking for a low risk option. Thanks :)

Rated 5 out of 5 stars

Staffie puppy loves the puppy dry and…

Staffie puppy loves the puppy dry and the wet dog and cat food. Great ethical product. Fast delivery

15 April 2023
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Reply from Benevo

Thanks so much for a great review! And please send us a picture of your staffie with our food if you get a chance hello@benevo.com

Rated 5 out of 5 stars

Goods arrived safely and promptly

Goods arrived safely and promptly. Also great to know when goods expected to arrive.

30 April 2023
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Reply from Benevo

Thanks for a great review! We hope your animal companion enjoys our products!

Rated 5 out of 5 stars

Arrived super quick

Arrived super quick. The doggos love this. Wonderful product

27 April 2023
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Reply from Benevo

Thanks so much! We are so happy your doggos are enjoying the food. Don't forget to send in a pic of your dogs with our products for money off your next purchase 📸

Rated 5 out of 5 stars

I started the subscription 6 weeks ago…

I started the subscription 6 weeks ago and everything went as I was told it would and I was informed all the way. My dogs love the tinned food and biscuits...thanks

21 April 2023
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Reply from Benevo

Thanks Alison! Glad to hear you're enjoying your subscription and the dogs are loving their food! :)

Rated 5 out of 5 stars

Great company

Great company, good quality and fairly priced. My dog loves this food, would recommend!

2 April 2023
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Reply from Benevo

♥️🐶 Thank you for the kind words! If you have any pics of your dog with our food send to hello@benevo.com

Rated 5 out of 5 stars

Excellent service

Excellent service, great food enjoyed by my 3 satisfied dogs.

11 April 2023
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Reply from Benevo

Thanks Jo! Glad your pack enjoyed their food ♥️, if you have any pics of your dogs with our food, please send them to hello@benevo.com.

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