Bench Accounting Reviews 

After an initial hiccup with an inexperienced bookkeeper, I am now working with a terrific person who is responsive and keeps me up-to-date. The Bench site is easy to navigate and I really like having real-time access to our financial reports without having to have someone on staff to provide this info.

I have been a Bench customer for a few years and the experience is definitely impacted by who your bookkeeping person / team is. I found for me that being highly response helps our workflow and meeting on a recurring basis also alleviates the pile up and dread of keeping the books organized. More importantly, it is work that I would dread to do myself so the support and team effort are exactly what I need.

I moved over to Bench when my bookkeeper retired 5 or 6 years ago. Since then I've had several different bookkeepers which is time consuming as it takes a lot of back and forth for them to understand the business and get the categories right. However, I feel I want to rate my experience with Jane this past year. She's made all the difference in my experience. She is easy to communicate with and very quick to respond. She has implemented everything I have ask of her to tailor the reports to my needs. I hope Jane can continue to be my bookkeeper going forward for many years.

I have been with Bench for many years and I love that there is a real human assigned to my account who is always available to answer every single question! They deliver thorough books that my CPA can easily file my taxes with. Also they integrate seamlessly with all of my bank accounts and other accounts so I barely have to do anything. I have recommended Bench to many clients!

I've been with Bench since 2016 and have ridden out a few bumps with a change in ownership. Leading up to the change I was experiencing a lot of changes to my bookkeeping team but I'm happy to report that my fav -- Jannella -- is back to being my consistent contact and all has been smooth since. I'm always treated with professionalism and respect and I definitely feel like my bookkeeping is in good hands.

My company has an over 10 year relationship with Bench, they make keeping our books and filing taxes a cinch.

Keith Murphy

Overall great experience. Change of accountants mid process didn't help though, that's why I can't give 5 stars.

We've been working with Bench for roughly 2.5 years now and they've been fantastic. I own two gyms in San Francisco, CA. They are very responsive and have our books up to date. It helps having a company on top of your books so you can make proper business decisions in the moment, vs waiting months for them to be consolidated as I've experienced with other companies.

Nice and easy, no mistakes, and always responsive to needed changes. Seamless experience.

Since 2019 when I came on board - yeah in COVID they helped me with a lower rate - I have had a few bumps and tangles but these people have grown into a dynamic sharp pointed accounting spear. I wasn’t sure a few years ago. But the ‘new’ vibe is completely goal driven. Thank you. Well done. Staying in it for the long term. I love my bookkeeper and hope they/I pay her well enough to keep her!!

My experience with Bench has been amazing!!! The history book keeping went very smooth. They were very nice to work with me and my situation. I was behind two years of book keeping. I am all caught up thanks to Bench! Renu is an excellent part of the bench team! She is very dedicated and extremly knowledgeable about book keeping!!!! Amanda did an amazing job in the book catch up department as well as Muhammed being very understanding in the billing department. Bench has an amazing team!!! I am very grateful that I am apart of Bench!!!

I have been using Bench for many years. My rep I currently work with has been an absolute joy to work with. He makes bookkeeping a little easier for me. Accounting/bookkeeping is something I always feel apprehensive about, but because my rep communicates in a way I understand I am very happy with my subscription.

great company as of 2025/2026 year. 2024 They switched ownership without notice putting many companies in a panic but they have redeemed themselves this year

03/09/2026 Updated:
I am following up on my review that I gave a few weeks ago. Since then, the Bench team has been working with me to resolve the problems that I reported.

First, I'd like to thank Jack Frazer for his diligence and fast response to my issue. What I liked is that he identified the issues, apologized for them, and then quickly moved to finding a resolution. He did not waste time and he was very professional about it.

As a professional and business owner, we all know that things happen, and even with the best intentions, sometimes we fall short. I have no issues with this, since this is normal. We get better from our mistakes, so I am all for working with people and agencies that know how to manage and address issues.

To me, it's almost more important how you address issues/problems rather than your ability to not have them at all. True reliability is when you know you can trust a company to fix their errors effectively and efficiently! And I have to say, Bench did that.

Now, I would also like to thank the accountant that Jack enlisted to help resolve my books, Laurentiu Medlicott. The insight that I was provided by Laurentiu reminded me of why I selected Bench in the first place. I received clear answers to my questions, and the books were updated right after. I was able to move forward in processing my 2025 taxes, as a result!

In all, due to their professionalism, diligence, and great service/product, I've decided to stay with Bench. I am going to work more closely with the team, and I will do my part in submitting documents more timely to make the service better as well.

As a result of this experience, I do recommend this service! Thank you again Jack and Laurentiu! I appreciate it!

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This is the worst company. I wouldn't even give them a star but I have to click something. I paid for full accounting services for 2024. I am still waiting for my books to be completed. I am not able to file my business taxes without them. I emailed my bookkeeper and she is not responding. I got an email from them inviting me to purchase more services. So I emailed that person and every other staff member that had contacted me throughout the year of 2024. No one has responded to my complaint at all. I just called to give a verbal complaint and the automated voice would only allow me to leave a message. I am going to have to sue this company for my money and services. And I will. So if I do not get my books completed, they will be hearing from our lawyer. I am tired of these predatory businesses thinking that can take advantage of people. Absolutely not. They will regret ignoring what could have been addressed simply and professionally.

I've been working with Bench for a few years now and they have always been kind, efficient, and flexible. I truly feel they understand every business is different and they provide the capability to handle individualized needs!

Bench Accounting is a great bookkeeping service for any business. They are responsive and always willing to answer your questions and schedule a remote meeting, like Zoom, if you need one. I have used this company for over 3 years.

I've used Bench for the past several years. I closed my services upon business closure. Emily C was my book-keeper at the end. And she was amazing!

Running one S corp is organized chaos. Running two is a full blown spreadsheet circus.

I’ve used Bench for both of my S corps and somehow they’ve managed to turn what used to feel like financial whack-a-mole into something calm, clean, and actually understandable. Before Bench, bookkeeping felt like a recurring jump scare. Now it feels easy.

Alice deserves her own five stars. She is wildly responsive, patient with questions, and explains things in plain English instead of accountant hieroglyphics. Every time I think, “Okay, this is the moment it gets complicated,” she calmly untangles it and sends it back neatly folded.

Bench basically takes the complexity, stress, and low grade financial anxiety out of running a business. If you want your books to stop feeling like a dumpster fire and start feeling like a system, I highly recommend it.

Knowing that a have a trustworthy company that is handling all of my bookkeeping is such a weight off my shoulders. I had very messy books at the beginning of working with them 3 years ago and they cleaned everything up for me. The year end financials are so easy to send to my CPA. I highly recommend them!

I started working with Bench in fall 2025, they offered a catch-up service along with doing my future 2026 books. My 2025 wrap up went well - the team was communicative and responsive along the way. It's early 2026 now and I don't anticipate any issues if all continues this way. Happy with my experience so far!