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Rated 3 out of 5 stars

Food brilliant but the site in general looks like it’s not cared for anymore. Whats happened? Rubbish everywhere!!! Bins all full.. staircases to car park and inside area near Asda is absolutely filth... See more

Rated 5 out of 5 stars

Beautiful location and unique experience. It was so nice to go somewhere completely different to the norm. We visited on a Friday night and ordered a bottle of prosecco, followed by food. We ordered a... See more

Company replied

Rated 5 out of 5 stars

For the last 4 years BEAR coffee has been consistently good, despite the regular change of the source of the beans. Whoever chooses the coffee knows what they are doing. I stopped having sugar in my... See more

Company replied

Rated 5 out of 5 stars

Looking for somewhere in Derby for an early breakfast & struggled. We then saw Bear on Irongate which looked inviting-opened at 8am. Popped our heads in to ask & Ollie could not have been more pleasan... See more

Company details

  1. Coffee Store
  2. Breakfast Restaurant
  3. Brunch Restaurant
  4. Coffee Roasters
  5. Coffee Shop
  6. Coffee Wholesaler

Written by the company

BEAR is an award-winning independent brand offering an elevated coffee experience ‘in-store’ and ‘at home’.


Contact info


4.2

Great

TrustScore 4 out of 5

683 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Food brilliant - shopping centre filthy

Food brilliant but the site in general looks like it’s not cared for anymore. Whats happened? Rubbish everywhere!!! Bins all full.. staircases to car park and inside area near Asda is absolutely filthy! The place looks unkept. Which is a shame as it used to stand apart from the rest of the tired looking town centre. Sort it out Barons Quay.

25 March 2026
Unprompted review
Rated 2 out of 5 stars

Must try harder, bad attitude!

Ordered the main and then refused the dessert with attitude.

Loved our experience in Bear Uttoxeter so thought we’d give Derby a try. Picked Irongate because it is open until 9 pm.

7:30 table, mains were delicious. 8:10, can’t order anything else because kitchen is closed. In my experience, this means no new covers starting to eat. When I challenged the fact that cake and ice cream are no real effort and was not impressed by policy, especially not to be warned “last orders”, I was greeted with attitude and not my fault.

Puddings in Pizza express it is then. Shame, I was really looking forward to it.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Every month

Every month, like clockwork, I receive a notification that my subscription delivery is on its way. Just five days later, it arrives. The communication is excellent, and the coffee is consistently delicious, making each day enjoyable.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Came in today

Came in today, two members of staff completely run ragged ! One on coffee’s one on the till, the guy on the till has to take people there food also.
Waited 20 mins in a queue.. supposed to be a nice experience going out for lunch, made terrible as they don’t want to employ the proper staff.

11 December 2025
Unprompted review
Rated 3 out of 5 stars

Placed the order on the 1st November…

Placed the order on the 1st November and it did not arrive until 7th November missing the birthday date, the delivery address is close and suggest reconsidering the mail prefernce used for thier deliveries. However the recipient does love Bear and was happy to receive a gift voucher

10 November 2025
Rated 5 out of 5 stars

Notts Team- Great!!!!

I ordered a voucher in line but made a mistake. The Nottingham team were excellent in rectifying my mistake and ensuring the voucher would work for my son as he returned to uni!!!

4 September 2025
Rated 3 out of 5 stars

Not great

Not great. £6.20 which comprised of decent filter coffee with no option to add cream or milk and a cold single expresso and cold piccolo. Only went in because I saw it being raved about on YouTube but I’ll never waste my money there again.

30 July 2025
Unprompted review

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