This company does a great job with answering questions if they cannot give you direct answer then. Emails etc...great wish all companies were this good! They dont have home right now i am interested... See more
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Days after Marcio "fixed" the homeowner' provided washing machine it again began doing the same thing. In addition the homeowners provided dryer would only spin and spin, not dry anything, just spi... See more
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Its going to be my 3rd year with Belong, to be honest i have a very regards towards the team, who actually are well connected within the staff members and have a wonderful hospitality traits. I have m... See more
Belen has been fantastic! I recently disconnected my internet service at a rental property and needed to return the provider’s equipment. She coordinated directly with the tenant and made sure the equ... See more
Company details
About Belong
Written by the company
Belong. Powered By AI. Made And Loved by People.
Belong is transforming the property management experience for homeowners and residents alike. We connect homeowners with fully-vetted residents, ensuring homes are well-maintained while delivering consistent rental income through our Guaranteed Rent program—homeowners get paid on time, every time, even if the resident misses a payment.
Our tech-driven platform simplifies every aspect of home management, from leasing and maintenance to financial tracking and transparent communication.
For residents, we offer thoughtfully maintained homes, responsive service, and flexible payment options, creating a seamless rental experience.
With a commitment to exceptional service, proactive care, and trustworthy management, Belong makes renting and property management stress-free and rewarding for everyone involved.
Experience a new way to manage or rent your home—experience Belong.
Guaranteed Rent with Belong
Written by the company
- Peace of Mind for Homeowners – Rent Paid On Time, Every Time
- Belong’s Guaranteed Rent program ensures homeowners receive their rental income on time, every month—no matter what. Whether your resident pays late or encounters financial difficulties, you’ll still get paid promptly. This innovative approach to property management eliminates the stress of unpredictable cash flow, giving you the financial stability and peace of mind you deserve. With Belong, you can trust that your home is in great hands, your residents are fully vetted, and your rent is always guaranteed. Join thousands of homeowners who rely on Belong for seamless property management and Guaranteed Rent.
- Your Income, Your Security—Guaranteed
- With Belong, you never have to worry about late or missed rent payments. Our Guaranteed Rent program ensures that your income is secure, allowing you to focus on what matters most while we take care of your property. From finding fully vetted residents to managing maintenance and repairs, we handle every detail of property management with care and precision. Experience a worry-free way to rent out your home with Belong by your side.
Belong’s Homeowner Guarantees
Your peace of mind is our promise.
At Belong, we’re committed to making your property management experience worry-free. That’s why we stand by these guarantees:
(1) Guaranteed Rent – You’ll receive your rent on time every month, even if the resident pays late or misses a payment.
(2) Fully Vetted Residents – Every resident is carefully screened to ensure they are the right fit for your home.
(3) Proactive Maintenance – We keep your home in top shape, addressing maintenance requests promptly with trusted vendors.
(4) Transparent Communication – You’ll always be in the loop about what’s happening with your property through our intuitive platform and dedicated team.
These guarantees are designed to provide financial stability, exceptional service, and total confidence in your partnership with Belong. Discover the Belong difference today.
Contact info
United States
- 650-885-9166
- hello@belonghome.com
- belonghome.com
Get Guaranteed Rent Today!
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Communication at the highest level…
Communication at the highest level excellent working with the staff
3 June 2026
Unprompted review
The communication was great
The communication was great. The accommodated my schedule and the repair man knew how to fix the issue immediately
12 June 2026
This company is very hard to get a hold…
This company is very hard to get a hold of. I'm pretty sure they use AI because our conversation went like this.
Me:"Hey Belong I'm out of town until Sunday can I see the place on Monday?"
Belong:"we can show you the place on Monday but we're having a showing this Friday. Let me know if you want to join that group?"
Me:"No like I said earlier we are gone until Sunday and would like to view it on Monday"
Belong:"I see that you're out of town until Monday. Would you like to view it on Friday?"
Me:"Are you listening to me. I'm not in the area on Friday"
Belong:"I see that you would like to see the place on Monday. Would you like me to add you to the group tour on Friday?"
Then we saw the place and loved it. Reached out immediately to sign paperwork. We called the number. Waited on hold for 25 minutes. I reached out by text message and that went like this.
Me: "We love the spot and would like to sign a lease"
Belong:"Great to hear that you would like to move in. I can start the next steps now. Can i give you a quick call now to go over timing and paperwork?"
Me: "yes"
Me: (an hour later):"you can call me now"
Me:(two hours later): "is anyone there"
Me" (three hours later): " Is their anyone who can call me"
Belong finally responded with something generic by text 6 hours later that wasn't even true.
Then I asked what happened they've ignored my questions told me lies about what they've sent.
If they are this bad to get ahold of when just attempting to sign papers I can't imagine they would be any better if I had a plumbing emergency.
7 June 2026
Unprompted review
Reply from Belong
Hi Doug - We sincerely apologize for the frustration you encountered while trying to schedule a tour and move forward with leasing.
We take your feedback seriously and I would appreciate the opportunity to speak with you directly to work toward a resolution that demonstrates our commitment to providing exceptional service.
Please contact me at resolutions@belonghome.com or 650-600-6864.
I hope to hear from you soon.
Best regards,
Tami Silks
VIP Member Relations Lead, Office of the CEO
650-600-6864
I appreciate the procedure that Belong…
I appreciate the procedure that Belong has to determine if your home meets their strict standards for rentability. Kyle, who came to our home to conduct the inspection, was very professional. Nathan, the account executive who has been assigned to us, explains everything in detail and with clarity. he followed up with an email that did the same. Nathan is very professional and courteous. we love our interaction with him and look forward to doing business with him and Belong in the future.
17 May 2026
Unprompted review
Unresponsive
I have emailed and called Belong in regards to a serious situation in regards to the home I was renting. They have not responded.
2 June 2026
Unprompted review
Reply from Belong
Hi Lee - I am truly sorry to hear about your experience. Our team is available 24/7 so what you have described is not the level of service we strive to provide. Please contact me directly at 650-600-6864 or resolutions@belonghome.com so I can work toward a prompt resolution.
Best regards,
Tami Silks
VIP Member Relations Lead, Office of the CEO
650-600-6864
The Belong Team have been and is a…
The Belong Team have been and is a Breath of FRESH AIR for me. The entire team has been supportive of me and helping out on the continuing development process of support & making sure I am happy with a nice home.
4 June 2026
Great experience!
3 June 2026
Very thorough as the entire house was…
Very thorough as the entire house was photographed and inspected room by room.
3 June 2026
Great Experience Growing With Belong
Larry was able to quickly and efficiently onboard two homes for us this year, helping expand our rental portfolio. We’re grateful to have Belong as a trusted partner, providing professional property management and giving us peace of mind while managing properties across the Southwest. As our portfolio continues to grow, it’s been invaluable having Belong’s support and expertise every step of the way. We look forward to continuing the partnership in the future!
2 June 2026
Alan A the MAN!!
Alan was very polite and had information on ten spot. He was on time and ready to help. I had some questions about corporate housing and he had answers. He was very helpful
31 May 2026
As a vendor for belong we always have…
As a vendor for belong we always have no problem getting through and speaking with a representative always a pleasure...
31 May 2026
Detailed response
Daniel provided a detailed response on the next steps how to resolve the issue.
30 May 2026
Failure to resolve habitability issue (non-functional sink) after 10 days of non-responsiveness
I have been without a functional sink in my unit for 10 days, despite multiple requests for repair. On May 29, Belong explicitly promised that action would be taken today. No maintenance personnel appeared, and I have received no further communication or updates.
This constitutes a breach of the implied warranty of habitability. My previous attempts to resolve this issue through Belong established communication channels have been ignored.
I will be filing a formal complaint with the City of Emeryville Code Enforcement Division and reaching out to Echo Housing for tenant advocacy and mediation assistance.
I have documented the duration of this issue and the broken promise regarding today's repair, and I am prepared to escalate this through all available local government and legal channels.
29 May 2026
Unprompted review
Reply from Belong
Hi Camellia,
Thank you for bringing this to our attention. I sincerely apologize for the inconvenience and frustration this situation has caused.
This is certainly not the experience we strive to provide, and we take habitability concerns very seriously.
We understand the importance of timely maintenance and clear communication, especially when it impacts essential living conditions.
Please contact me directly at 650-600-6864 or resolutions@belonghome.com so I can personally assist in ensuring this matter is addressed promptly and receives the attention it deserves.
I hope to hear from you soon.
Best regards,
Tami Silks
VIP Member Relations Lead, Office of the CEO
650-600-6864
Silvana has been extremely helpful and…
Silvana has been extremely helpful and responsive since Belong took control over our property's management and it has been a very welcome change and improvement.
29 May 2026
Application Process was EASY
We've had a great application experience with Belong. Hoping that our rental experience is the same!
27 May 2026
Fast to repair my ac
Fast to repair my ac. Came out within 48 hours upon my request and fixed it great! 👍 🤗
28 May 2026
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