Bello Lux Reviews 30

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Please don’t purchase anything from this company. They say that they are a London based company who are closing down. They give the address 300 Ixford Street London this is the address of John Lewis... See more

Rated 5 out of 5 stars

I have seen all these bad reviews when I placed my orders. I was really frustrated thinking "Did I just get scammed" I waited for my package for a week and received mine with no issues at all. All my... See more

Rated 1 out of 5 stars

What a con! Advertise as an online UK based company selling luxury Italian designer wear at a reasonable price. Reality is cheap crap from China! I bought Item sold as GIALLI, but no label in the jack... See more

Rated 1 out of 5 stars

This so called company Bello Lux to me is just a scam selling cheap products from China. Also advertise under different names. Ordered from a company called Jones of London they were advertising same... See more


Contact info

1.7

Bad

TrustScore 1.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please don’t purchase anything from…

Please don’t purchase anything from this company. They say that they are a London based company who are closing down. They give the address 300 Ixford Street London this is the address of John Lewis department store and has been for over 50 yrs
They advertise speedy delivery in fact I have been waiting nearly 6 weeks and still no sign of delivery . They are infarct and Chinese sweatshop .

21 December 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THESE PEOPLE

DO NOT ORDER FROM THESE PEOPLE. I bought a coat supposedly 3XL but this thing come up like a large. When I say I want to return it they said I’d be liable for costs to return to china. I said you are in the UK or that’s what it says on your front page. Took dispute to PayPal who advised me to send and write on return slip. Not only did I lose monies for a coat that was too small PayPal also had the sellers back. Be careful. Only use credit card so you can raise dispute as PayPal made me spend money and never acknowledged they messed up. Bello lux disgusting. Paypal disgusting. PLEASE READ ALL THE REVIEWS

17 December 2024
Unprompted review
Rated 1 out of 5 stars

Stay clear

Do not go near them. My Christmas present ruined as quality is cheap and you do not get a refund for what you paid. They will not even send you a return label to send the rubbish back. They are a bunch of con rechants

25 December 2024
Unprompted review
Rated 1 out of 5 stars

If I could give them a zero I would

If I could give them a zero I would! Do not buy from them, worst quality clothes I have seen, Christmas presents wrecked!

They are also closing down every week and then the timer restarts.

Very upset

17 December 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company . You cannot return items easily and the costs to return are up to £35 as they come from China ! Very misleading as the advertisement looked like it was a shop in London that was having a closing down sale !! Please do t buy anything from them

15 December 2024
Unprompted review
Rated 1 out of 5 stars

NOT A HAPPY CUSTOMER

Only 1 star because l can’t give 0 ….. A total rip off a fake store with a true address ( but the address is John Lewis Oxford Street London!!!). Goods have to be retuned to China at customers own cost. Consistent adds on Facebook. DON’T TOUCH or believe Facebook Adverts"

21 November 2024
Unprompted review
Rated 1 out of 5 stars

All from China

All from China, fake site/shop. Dreadful stuff, threads hanging off, no label no washing instructions. Far too small even though xl was ordered when I’d normally order L. Steer clear, they have not refunded me and want £60 to return at my own cost.

8 November 2024
Unprompted review
Rated 1 out of 5 stars

My father spent over £150 on this…

My father spent over £150 on this quality photographed clothes from a “closing down” London store. 5 weeks later got cheap stuff from China saying anything returned and he must pay, charge of postage to China £100. Half the clothes came in different sizes to what was ordered and was total crap

18 November 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT use this company

Do NOT use this company. 1st jacket very small so they make you have the next size up at just the postage cost then that arrives & it’s no bigger than the first. This process takes weeks. They then further waste your time asking for photos of one on top of the other showing the sale, send these then still refuse to give a refund. Absolute rip off!

27 November 2024
Unprompted review
Rated 1 out of 5 stars

Scam avoid

If I could give no stars, I would. Scammed my pensioner mother, charged 2 jackets and mother states he only ordered one, tried to return items but it is made extremely awkward and returns have to be made to “china” warehouse at an extremely high cost. Quite unbelievable really. Avoid at all costs

17 November 2024
Unprompted review
Rated 5 out of 5 stars

Good products, No issue, and Very satisfied

I have seen all these bad reviews when I placed my orders. I was really frustrated thinking "Did I just get scammed" I waited for my package for a week and received mine with no issues at all. All my jackets and coats have no problem. The quality is actually good and as a very satisfied customer, I will definitely order again. These bad reviews might be from some Bots or Robots. Disgusting!

12 November 2024
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM, FRAUD.
DO NOT BUY FROM THIS CHINESE COMPANY, THE PHOTOS IS NOT WHAT YOU GET.
PLEASE SPREAD THE WORD.

13 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look