Bellezza Reviews 27

I ordered 2 Igora vibrance pastel toners & when I arrived to collect my order, I was warmly welcomed by a team member who is also a senior stylist, he kindly advised me on how to fill my hair & recommended a better shade for my needs. My hair turned out exactly how I wanted. Bellezza’s prices are incredible & it you buy a lot of toner, you’ll save a lot of money. Every online store charges $25-$27 each, Bellezza’s price is $16.95! That’s like cost price. They have the new Igora vibrance pastel range. I appreciate great customer service, my online order was ready in 5 days. I should’ve just purchased in person. I recommend visiting their Richmond store, the range is impressive, i was like a kid in a candy shop!!

Despite all the negative reviews here, I noticed their customer service, product quality and delivery speed was phenomenal. Which company gets back to you after work hours shortly after emailing them? I would recommend this company to others 10/10

I placed an order over 7 days ago and have yet to receive any tracking information. I have also reached out via your chat support but haven’t received any response.

I would appreciate an update on the status of my order as soon as possible. Please provide the tracking details or let me know when I can expect to receive my purchase.

Just received a pair of shoes ordered from Belezza, they say orthopaedic shoes, not true, they are very thin soles , the upper are also thin material and do definitely not give upper ankle support which I would have expected with a high ankle shoe.
This is a classic case of you pay in advance, wait to see what’s going to turn up and are often disappointed in the quality!
I suspect these are manufactured in China, and shipped from there as they don’t turn up to fast!
The website gives the impression that it’s uk based. I don’t think so.
My advice! Don’t bother!

Terrible shoes cheap and nasty the worst I've ever seen fit for the bin.cant get a refund they try and fob you off buy offering another item for free. Terrible company avoid

Very slow to post products.
Inefficient compared to other companies that ship the next day.
Wouldn’t recommend - plenty of competitor sites that are more efficient and reliable.

My order hasn't arrived yet I received an invitation to write a review. Avoid this site!

NO RESPONSE… from 4 emails requesting a Return.
Shoes arrived… a poor relation to the advertised photo… but to the eye and toes NOT the size 5 ordered. No size stamped on the shoe … crafty. I sent a photo of a standard 5 and their shoe for proof. Nothing. I have now seen, numerous others with similar experiences. This is a loss to me of nearly £60! It appears this is how they ‘trade’.

I would prefer not to even give them a star. Shoes are very stiff, there is no real interior cushion. They have a very strong chemical smell. The laces weren't even laced up, which is no real big deal for me - but that is also a first for me that I would have to lace up shoes purchase online. the heal is bent on the back of one shoe and I had to vigorously push it back into place.
They just look really cheap and not cute like the ones advertised. Their return policy is clearly and possibly intentionally not customer friendly - as they may know that products are subpar.

Stupid company. Wouldn't ship out my order since i cancelled once cause the price was high and found another deal on the site that was worth it. Then he says i’m suspicious and also did another order using my card rather then paypal then the boss also rejected my order. Cant even manual check it since he keeps saying i’m suspicious and how stupid can you be if i’m using my card and my adress which is all correct. And he says my adress is in NSW and not in WA. Rob dude which is the boss is stupid enough to not look up the full adress rather than a part of it. Never buy from this seller also super rude and cant do nothing about it.

I placed an order in November and have still not received my order. I have tried to contact this company via their website and by email numerous times but I’ve just been ignored.
Don’t use this company unless you like giving money away for nothing.

Utterly discusting

Ordered an XL cashmere sweater, received a (at best) L sized garment, no care label, clearly not cashmere (more like viscose+Lycra. No return label, or it would have gone straight back!!

Very bad experience.zero customer service I ordered two months ago and I didn’t receive the package yet. Very disappointing.

Arrived with no washing label, no fabric identification, seams are very poorly finished, no return label

This company is based on fraud they are very expensive but quality is zero, so i would advise that be CAREFUL

Avoid this company. If you want to make a refund, no one answers you anymore, to send you a return label. Very poor customer service

I ordered schwarzkopf blondeme bleach and when I had applied it the damage was already done as the product was faulty/expired and caused a huge chemical burn that left my mum red and itchy.

Brought a product for $112, was advised that it would be delivered today. So I waited at home so I didn't miss it. I received a text from my shop app advising the courier failed to deliver it because no one is home. There were two people home, no tv on no radio on so I could hear the front door. Once I received the notification ran to the front door to see the truck idling for a few minutes then drove off. I immediately contact the supplier who was rude and aggressive informing me is ts not her problem and I have to chase up the fright company. I as a customer have no control over who the the supplier closes to freight there products, so she should chase them up and reschedule them to drop it off. She absolutely refused i the asked for a refund but she became even more rude and said she will refund me for the product only I have to pay courier fees. I advise her that I will be calling the ACCC she go ahead she didn't care. I hung up. Please please avoid this company I will never use them again. I should have read the reviews before placing my order online but I have used them and had no issue.

Ordered a product on the 8/08 email said will be shipped within 24-48 hours, got a txt 4 days later saying there’s no stock didnt read the txt until 4 days later asking about the prouduct, got a txt back saying it just arrived that morning and its been processed, replied immediately and requested to cancel the order. Got a txt back 1 minute later saying order cant be cancelled because its been shipped. So 2 minutes ago it was just being processed and now its to late to cancel coz its been shipped? AMAZING CUSTOMER SERVICE 0/10

COLOUR FRESH BY WELLA
I Was sent 2 out of date, colour fresh hair colours
very disappointed. Buyer beware of being sold out-dated stock.