Tried to order wine glasses from Belleek only to be told that they don't ship to Scotland because their courier charges too much! Pathetic that a company, based in the UK, is quite happy to leave pote... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Yet again, you provided fantastic service. I order 6 products from Belleek and Aynsley ranges - they are all beautiful, high quality and so nicely boxed and presented. I am delighted, as 4 of the ite... See more
I recently purchased some glasses from Belleek Pottery. Two of the glasses had air bubbles. I emailed customer Service and within one working day, replacements were on the way.The person dealing with... See more
I recently ordered some crystal Erne Wine glasses and tumblers. They were delivered very quickly and the tracking app was helpful. They are absolutely beautiful and I am very impressed with the qua... See more
Company details
Information provided by various external sources
Established in 1857, Belleek is the owner of Aynsley, Galway Irish Crystal and Belleek Living brands. Dining & Entertainment | Homeware | Wedding Gifts | Giftware| Personalisation
Contact info
Main Street 3, BT93 3FY, Belleek, United Kingdom
- 02868658501
- customerservices@belleek.ie
- belleek.com
4.2
Great
850 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
They are replacing one glass which broke asap which I am v.grateful for.Also there is a good sale on n the quality is excellent.
26 September 2023
Excellent service
26 September 2023
So quickly dispatched and arrived safely
26 September 2023
lovely piece
28 August 2023
Disappointing
Disappointing
I LOVE Belleek and have purchased a number of products in the Belleek store in the past.
I was disappointed in the Galway amethyst glasses which showed almost no colour.
The returns label was tiny and not a separate PDF while the return address was missing a digit in the essential postcode which caused an issue at the post office which seems very careless.
28 August 2023
I placed an order online for delivery…
I placed an order online for delivery the took 7 days to arrive . The accuracy of the order was accurate and l was satisfied with the order.
28 August 2023
Excellent company
Orders are well packaged and sent quickly with excellent communication
28 August 2023
Beautiful items and fast delivery
28 August 2023
Easy to use website and fast delivery
28 August 2023
Belleek Pottery went the extra mile
I received different goods than I ordered and the response from Belleek Pottery was way beyond my expectations. I've been shopping at Belleek Pottery for years, have visited the factory on a number of occasions with visitors, and I will remain a loyal customer. Thanks for everything.
28 August 2023
I am still waiting for the glasses to…
I am still waiting for the glasses to be delivered.
28 August 2023
The picture definitely didn’t do…
The picture definitely didn’t do justice to the bowl- it is stunning. It was bought as a thank you gift and the recipient loves it.
28 August 2023
No trouble & delivered on time as…
No trouble & delivered on time as wedding gift & bride & groom we’re over the moon such a lovely gift delivered to their door !!!!
24 July 2023
The Belleek pottery is second to none…
The Belleek pottery is second to none beautifully made and gorgeous to look at and perfect for gifts 🎁 so happy with my purchases , The quiet man’s cottage , I love it reminds me of my mum and dad , I bought the castle vase as it looks similar to the Town Rock on the shores of strangford lough , thank you so much 😊
11 August 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.