Tried to order wine glasses from Belleek only to be told that they don't ship to Scotland because their courier charges too much! Pathetic that a company, based in the UK, is quite happy to leave pote... See more
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Yet again, you provided fantastic service. I order 6 products from Belleek and Aynsley ranges - they are all beautiful, high quality and so nicely boxed and presented. I am delighted, as 4 of the ite... See more
I recently purchased some glasses from Belleek Pottery. Two of the glasses had air bubbles. I emailed customer Service and within one working day, replacements were on the way.The person dealing with... See more
I recently ordered some crystal Erne Wine glasses and tumblers. They were delivered very quickly and the tracking app was helpful. They are absolutely beautiful and I am very impressed with the qua... See more
Company details
Information provided by various external sources
Established in 1857, Belleek is the owner of Aynsley, Galway Irish Crystal and Belleek Living brands. Dining & Entertainment | Homeware | Wedding Gifts | Giftware| Personalisation
Contact info
Main Street 3, BT93 3FY, Belleek, United Kingdom
- 02868658501
- customerservices@belleek.ie
- belleek.com
Hasn’t replied to negative reviews
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DELIVERY EXCEPTIONAL
Customer Par Excellence
I recently purchased some glasses from Belleek Pottery. Two of the glasses had air bubbles. I emailed customer Service and within one working day, replacements were on the way.The person dealing with me (DT) was very efficient and without doubt I would recommend Belleek and will shop there again myself!
Website easy to navigate
Website easy to navigate. Ordered
Belleek angel of protection for several people/relatives and ordering process easy also. Items arrived packaged well and all perfect. Thanks so much from 1 USA Irish person to anther.
Laura (Sweeny) Herleman.
It’s nice and good quality.
Crystal
I ordered the crystal base and fruit bowl for a friends 20th wedding anniversary, they are absolutely gorgeous and look very elegant. My friends are going to love them.
The package was well padded so no damage would occur. Overall I am very pleased with service, items and delivery.
Very professional and always responded…
Very professional and always responded in timely manner.
Pleasantly Pleased
Ordering was easy. I was kept in the loop every step of the process. My items arrive in perfect condition and we're packaged appropriately for valuable items.
The pottery is flawless and I am extremely pleased.
Excellent service
Excellent service, delivery was very prompt and all glasses arrived well packaged with no breakages. Thank you.
Direct website
Direct website, selection of categories, easy checkout, able to add note to delivery, my daughter loves the gift, I love the free gift!
My Customer Experience
The response was much faster than anticipated and the packaging was perfect.
Great product Easy process
Belleek Living Angel of love.
Belleek Living Angel of Love This figurine was really lovely. Will be used Christmas 2024. As usual Belleek continue to come up with unique Christmas pieces.
Great service
Lack of information …
Happy with product but didn’t like that they didn’t inform me that product was dispatched.
I live in Canada and I am wondering…
I live in Canada and I am wondering about any extra charges that might pop up if I order from this site. I see the usual shipping charge, but has anyone from Canada ordered from here and once the item arrived, had to pay more? And when you are initially charged is it as shown on your invoice or is that amount yet to go through currency?
Ordered my glassware on 25th November…
Ordered my glassware on 25th November 2023 and paid for and still not received anything not even a update.
Products arrived promptly and safely…
Products arrived promptly and safely and securely packaged as thy always do with this company.
We are very happy with the Galway Erne…
We are very happy with the Galway Erne crystal glasses. They arrived quickly and were well packed.
Also a great price.
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