Beko Ireland Reviews 

337
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers had a great experience with this company. Customers consistently mention that the appliances are available at a very reasonable price, making them a fantastic budget-friendly option for households. People deeply appreciate the quiet operation, practical daily programs, and user-friendly designs of their washing machines and kitchen appliances. Some people were dissatisfied with customer support, sharing frustrating difficulties when trying to reach engineers or arrange timely repairs. A few other people also felt that certain items lacked long-term durability, pointing out specific problems like unexpected water leaks or components breaking down. Others mentioned that warranty claims were hard to process, leaving them frustrated after experiencing unexpected faults shortly after purchase.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a high level of disagreement. While many... See more

Quality

Customers consistently note ambiguous experiences with quality regarding their appliances. While many... See more

Service

Users describe ambiguous interactions with service, reflecting heavily polarized opinions about repair... See more

Price

Reviewers express high satisfaction regarding the affordable and competitive prices. Customers highlight that... See more

Customer service

Reviewers highlight negative aspects of customer service, describing it as absolutely useless and broken.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 4 out of 5 stars

For know i'm satisfied. Even p5 should wash better but everything else is good! It's not noisy that's a bonus too!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I’m extremely happy with my Beko washing machine! It’s very reliable, easy to use, and has a great variety of programs to suit different types of laundry. The quick wash cycle is a rea... See more


Company details

  1. Wholesaler Household Appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.8

Great

TrustScore 4 out of 5

337 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.8

All reviews

(337)

92 reviews in the last 12 months

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Rated 1 out of 5 stars

UnBeko CS unhelpfull and not customer focus

Beko Customer service fault are rude and not help full to deal with. They are a call centre with a look up centre and although store said I need an engineer out to look at unusal noise which they said is nomal according to what they were reading online. I said product manual doesnt say that they said there instructions are better then manual. How do I know. When I said I was not happy with this as it cost €1000 as store I bought it said I need Engineer they said I just had to go to the store and get an exchange. So it seems Beko dont want to pay for engineer in products especially when Store says I need it. Wont be buying Beko or recommend them

1 August 2024
Unprompted review
Rated 1 out of 5 stars

My elderly parents opened up their…

My elderly parents opened up their fridge (purchased less than 2yrs ago) only to have the handle fully snap off the door. The cheaply made handle has a crack on the internal part where the screw attaches to the fridge so it can’t be fixed and needs to be replaced. Never in my life have I heard of this happening with a fridge - which gives me a great insight into the poor quality of Beko products. I am told it will cost €100 to get a technician out to have a look, plus the cost of fixing it. I know there’s a ‘free 2 year guarantee’ that lots of electrical companies offer, but you have to sign up for it and it’s not clear that’s the case when you buy the product and my parents are in their 70s so to be honest I think it’s a pretty sneaky way of doing business in the first place. That issue aside, I am completely unimpressed with the shoddy quality of the fridge which is why I feel the need to write this review. My parents spent €800 on this product less than 2yrs ago. I’m sure it’s not the most expensive fridge out there, but for that kind of money the fridge door handle should work at the very least…

24 July 2024
Unprompted review
Rated 4 out of 5 stars

Beko customer service is efficient

Beko customer service is efficient but repairs and replacement do take time. We had a problem with our oven - timer stuck on H. The problem was well diagnosed via video call but we had to wait a week for an engineer to come out and look at the oven. however once that happened a replacement oven was sent out via the retailer from whom we bought it in a couple of days.

25 June 2024
Rated 3 out of 5 stars

Fire risk dryer

Reported my dryer smoking on 7th June. Dryer only 2.5 years old. Only got a case number 25th June. Still waiting for inspection of this item. Clearly Beko are happy for there items to Smoke and cause possible fire. Can anybody recommend a brand that won’t case fires?

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Quick

Amazing product and so easy to set up the warranty online !! Would definitely recommend Beko products!!

28 May 2024

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