Behavet Reviews 

640
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, understanding, and ability to put them at ease, even during initial apprehensive interactions. The service is frequently highlighted as efficient and informative, with many appreciating the clear explanations and practical strategies provided. People often feel supported and confident after consultations, noting significant improvements in their dogs' behavior and their own ability to manage situations. However, some customers also noted that the online consultation format felt less practical than expected, with a focus on talking rather than hands-on interaction with their dog. A few other people also felt that the advice given was repetitive or that support during urgent situations was slow, leading to feelings of being unsupported during critical times. There were also instances where recommended medications had negative effects, and some found the provided information could be found freely online, questioning the value for money.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers had positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the efficiency, understanding, and... See more

User experience

Consumers find the user experience to be positive, with many describing it as exceptional, positive, and... See more

Product

People report positive experiences with the product, noting significant improvements in their pets' behavior... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful, no judgement, Dr Cindy was lovely, very understanding of our situation. Was lovely to have some humour aswell! Company very efficient, kept us informed of every stage, easy to arrange ap... See more

Rated 5 out of 5 stars

We were both apprehensive about the zoom call we had but Dr Marta was absolutely lovely. She put us at ease and I never thought that I was asking too many questions or I didn't understand anything. Sh... See more

Rated 5 out of 5 stars

Dr Victoria was so understanding and lovely throughout our first consultation. She made us feel at ease and ensured us that our little girl willow who is Blind could learn new skills to help her de... See more

Rated 5 out of 5 stars

Thank you Dr Marta. Spending several hours with us, Dr Marta went through all the reasons our dog was behaving like he is. She broke it down and gave step by step advise and guidance. Simple things... See more


Company details

  1. Veterinarian
  2. Dog Trainer
  3. Pet Trainer

About Behavet

Written by the company

The Home of Real-Life Behaviour Results for You & Your Pets.

Behavet is the remote Veterinary Behaviour practice founded by Dr. Tom Mitchell to demystify dog and cat behaviour and improve communication between pets and owners.

Behavet works with clients across the world to offer both one-to-one Behaviour improvement support as well as providing a referral service for a network of Veterinary practices.

Get in touch with the team

Or, send us an email to: hello@beha.vet, and let our experienced team know what your pet is struggling with

Alternatively, book a call with our experienced Client Success team and find out how you could get booked in with our Behaviourists for as little as £25 out-of-pocket.

Book a success call

Contact info

4.8

Excellent

TrustScore 5 out of 5

640 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(640)

229 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

We have been working with this company for a couple of months now and we are already seeing a difference in our pup the staff are so friendly and even answer my constant emails everytime within minutes im also enjoying learning as we help our little pup on his journey everything is explained clearly and every detail we need is sent over to us so we can start our training I couldn't be happier

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Marta

Marta, our behaviorist, is truly wonderful. She perfectly explained our dog's problem and showed us how to work with Mia. I finally see light at the end of the tunnel, and after months of trying literally everything, I'm starting to believe that we can help our dog with separation anxiety.

10 April 2026
Rated 5 out of 5 stars

Dr Bridget made us feel completely at ease.

Dr Bridget made us feel completely at ease. She asked us a comprehensive list of questions about Alfie and his behavioural problems. We were very impressed with the support and information we were given during our first zoom meeting and look forward to working on the problem with her expert help. Thank you so much.

9 April 2026
Rated 5 out of 5 stars

Great first appointment

Great first appointment, went through a lot of detail and it was great to understand my dog's thinking
Got training for 4 weeks so will let you all know how it goes

7 April 2026
Rated 5 out of 5 stars

Thank you Dr Marta

Thank you Dr Marta. Spending several hours with us, Dr Marta went through all the reasons our dog was behaving like he is. She broke it down and gave step by step advise and guidance. Simple things that make a difference. Things we didnt think of. Highly recommend using Behavet if you are experiencing any animal troubles. Already we can see improvements in our dogs behaviour. Looking forward to our next session.

31 March 2026
Rated 5 out of 5 stars

Brilliant First Session

Brilliant First Session

Dr Ellie was extremely knowledgeable, patient and understanding. I came away with some great tools to start the journey with my dog.

27 March 2026
Rated 5 out of 5 stars

Careful and caring evaluation

Careful and caring evaluation.
Dr Jasmine took the time to ask the relevant questions, listened and learn about the struggles my dog is experiencing. She came up with some good strategies for us to begin implementing.

24 March 2026
Rated 5 out of 5 stars

Our first appointment

We had our first consultation with Dr Ellie and I can honestly say that it was a joy from start to finish. She is excellent at explaining how a dog’s brain works and although for me it was a lot to take in, very helpfully we can access all the information that was discussed to help us in moving forward.

27 March 2026
Rated 5 out of 5 stars

Great service!

I found the service to respond quickly and was able to arrange an online appointment within a week. Dr Jasmine was able to identify my dog’s difficulties, explain why he was struggling and gave strategies to manage them. I’m looking forward to continuing our journey with Behavet!

17 March 2026
Rated 5 out of 5 stars

Excellent, highly recommend.

I worked with Dr Zuzannah for a few months to help my Golden retriever with reactivity both in and out of the house. The sessions were incredibly useful in helping me understand the behaviour, and the training videos were brilliant, demonstrating methods of distraction, boundary training, and so much more. She prescribed relevant pain medication that also helped. We've seen great improvement in Ollie, mainly because we have learned how to understand his communication to avoid the reactivity in the house. The training for out of the house has also helped with his moods and distracting him from reacting. Highly recommend!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

The whole Behavet experience has been exceptional. The admin team at the beginning and throughout the process have been friendly, professional and extremely helpful.

The consultation with our behaviourist vet was very thorough and she was very patient even when we had some technical issues; she continued regardless of the less than ideal technical situation. Also, receiving an all round observation of our dog, not just his behaviour difficulties, but picking up potential GI causes is something you do not receive from a behaviourist who is not also a vet.

The documentation and videos sent after the consultation was excellent and left us with no doubts what we were to do going forward.

We would highly recommend Behavet.

14 March 2026
Rated 5 out of 5 stars

Great teaching/explanations and doable…

Great teaching/explanations and doable strategies once we had discussed our dog’s character, strengths, challenging behaviours. Knowledgeable and reassuring trainer. We got the recorded session and whiteboard a little later the same day, to help us remember our discussions and learning, and plan going forward. Very happy with the service. Trainer is Dr Natalie

17 March 2026

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