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Company details

  1. e-Commerce Service

Written by the company

Begrip.com är en webbutik specialiserade på gaming och esport med ett sortiment av marknadens mest beprövade produkter, kvalificerade varumärken. Begrip® grundades år 2000 i syfta ett utbilda unga talanger i Counter-Strike och skapa professionella e-sportspelare. Hos oss är alla välkomna oavsett ålder, om du är nybörjare, streamer eller professionell spelare. Vi tillgodoser dina behov gällande gaming, hälsa och mode.


Contact info

2.0

Poor

TrustScore 2 out of 5

13 reviews

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Rated 5 out of 5 stars

Meget tilfreds / Very satisfied

Begrip får mine bedste anbefalinger.

Jeg ville forudbestille en vare fra USA, (to måneder i forvejen), og den amerikanske web-butik, havde lige åbnet for deres forudbestillinger.
Så derfor kontaktede jeg de 4 web-shops, som USA butikken henviste til, når man købte fra Danmark.
Det var 3 danske, og én Svensk web-butik. To af de Danske web-butikker, skrev hurtigt tilbage, at jeg måtte vente, fordi varen endnu ikke var kommet til Danmark, og fordi de ikke kendte prisen. (Selvom varen kostede $499.99 Free Shipping)...
Den sidste danske web-butik svarede først efter en uges tid...

Men den svenske butik (Begrip) svarede også hurtigt tilbage. Og her er hvad de skrev: Hej, Vi har forudbestilt en til dig, den kommer til at koste "xxxx". Er du interesseret?
Der gjorde hele forskellen for mig, jeg glemte alt om de danske butikker, og tænkte, det her er virkelig god service, og her vil jeg gerne lægge mine penge, fordi det havde Begrip fortjent.

Og selv da jeg to måneder senere, skriver til Begrip, om de kunne matche prisen, som den nu kostede i de danske butikker, så skrev de, at det ville de gerne. De kunne dog ikke give mig penge tilbage, fordi det var en forudbestillingsvare (og det var egentlig derfor den kostede lidt mere end i DK), men jeg kunne i stedet for, få et gavekort så varens pris matchede.

Tusind tak Begrip for en super god oplevelse. :)
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Begrip gets my best recommendations.

I wanted to pre-order an item from the US, (two months in advance), and the US web store, had just opened for their pre-orders.
So therefore I contacted the 4 web shops that the USA store referred to when buying from Denmark.
It was 3 Danish, and one Swedish web store. Two of the Danish web shops quickly wrote back that I had to wait because the item had not yet arrived in Denmark and because they did not know the price. (Although the item cost $ 499.99 Free Shipping) ...
The last Danish web store only responded after a week ...

But the Swedish store (Begrip) also responded quickly. And here's what they wrote: Hi, We've pre-ordered one for you, it's going to cost "xxxx". Are you interested?
It made all the difference for me, I forgot all about the Danish shops, and thought, this is really good service, and here I want to put my money, because Begrip had deserved it.

And even when I wrote to Begrip two months later if they could match the price it now cost in the Danish stores, they wrote that they would like to do that. However, they could not give me money back because it was a pre-order item (and that was actually why it cost a little more than in DK), but I could instead get a gift card so the item's price matched.

Thank you very much Begrip for a super good experience. :)

9 August 2021
Show reviews in all languages. (13 reviews)

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