beenaaquarium.com Reviews 

202
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Ordered fertilizer, received the product in good condition, i wish they give updates on orders on time, as i had to follow up through email, call for order status, this is for the team, a kind feedbac... See more

Rated 5 out of 5 stars

I am new to the hobby of fish keeping. My wish is to set up a planted aquarium. I was well guided by Mr. Sheriff. I bought plants through him. I also ordered CO2 complete set from him. He supported... See more

Company replied

Rated 5 out of 5 stars

Fantastic product and superb service. Ordered the Hopper Cooling fan and got it in absolute mint condition. Quality is as per the specs doing great job. Customer care / Owner is a true professional. T... See more

Rated 5 out of 5 stars

At 1st product didn't reached me.. It was logistic mistake.. But customer care representative was kind enough to reach out to me n provided best possible solution by sending another product immediatel... See more

Company replied

Company details

  1. Aquarium
  2. Aquarium Shop

Written by the company

Beena Aquarium is a futuristic enterprise that excels in selling products online and offline. Establishing our roots in 2015, we here at Beena Aquarium have made it our mission to provide you with quality products that will make your money worth it! For us, dedication is no stranger. We pour every ounce of our effort into providing a class online shopping experience for our delightful customers. And we’ve made it our ambition to make this company a one-stop solution for you to purchase any (and every) aquarium-related product. Be it food, aquascape, accessories, etc. Ever since our launch, we’ve pushed forward with confidence, and we regulate suppliers that provide only the best of items which far exceed your standards. In other words, you need not worry about the reliability of the products you buy. Everything has a guarantee of proving that it is long-lasting. Our store is laden with exclusive accessories from some of the most intricate brands all around the world. They include companies like Shiruba, SUNSUN, Twinstar, and many more. We even offer a delivery concession of up to Rs 300 with a hassle-free option to return items you dislike. Not to forget, working with us means your information would remain confidential. The benefits you'll receive from shopping with us is limitless! So, what are you waiting for? Log on to our website and shop now! There’s literally nothing that can stop you!!!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

202 reviews

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1-star

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Hasn’t replied to negative reviews

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4.3

All reviews

(202)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

Slow shipping 9 days

8 - 9 days for simple delivery.

Reply from Beena Aquarium is half truth.There was initial courier pickup which never happened and was initiated and 2-3 days got wasted.

Also, shipping partners used are too slow. This is in comparison to Amazon/ Flipkart

8 April 2023
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Reply from beenaaquarium.com

It is not correct review. since it is APT liquid we can ship by surface mode courier, Air mode not allowed for liquid items. meantime courier delivered in 5th day. its default timing. so no issue/delay with courier also. i dont know why you gave wrong post here. see courier transaction history. shipped on 11th and delivered on 16th hence there is 1 holiday. please feel free to contact us for any query at support@beenaaquarium.com
UPDATE:
No couriers was changed. after the order received next day it was registered and shipment picked by Delhivery courier. you can see the all shipment history here.
https://ibb.co/NC7VzvD
https://ibb.co/qdTGjdH
Anyway now you came to accept half truth. hope next time we give more affordable shipment for better rank. Thanks once again bro.

Rated 5 out of 5 stars

We can trust them.

2 April 2023
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Reply from beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement

Rated 5 out of 5 stars

Great service

Overall great service & quick delivery.

23 March 2023
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Reply from beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement

Rated 5 out of 5 stars

Good Service

9 March 2023
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Reply from beenaaquarium.com

We despatch the package very safe and secure with speed deliver for you. hope you received. we dont understand what service has given as worst?

Rated 1 out of 5 stars

No customer values

15 March 2023
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Reply from beenaaquarium.com

We apologise for the issue you received. unfortunetely your ordered product was defectie even we have in 1 qty of stock. so we cancelled the order. we already informed about the issue over phone. We used to check evey ordered product before shipment. if it is damaged or not working we wont ship it. Once again we apologise for the inconvenience caused.
Thank You.

Rated 5 out of 5 stars

Thrust and best quality

This company is doing well 😃
I am very impress

10 March 2023
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Reply from beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement

Rated 5 out of 5 stars

Good website for hobbiest

Prompt dispatch Very reasonable price compared to the AMAZON

26 February 2023
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Reply from beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement

Rated 5 out of 5 stars

Good product

Good product and great competitive price as compared to Amazon.

15 March 2023
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Reply from beenaaquarium.com

Thank you for valuable review. Your review will make us to next level of achievement

Rated 4 out of 5 stars

Everything was correct as it was…

Everything was correct as it was mentioned but the quantity was less the 8kgs

23 February 2023
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Reply from beenaaquarium.com

Thank you for valuable review.
ADA Version 2 aqua soil comes as 9L bag. almost it weighted in kg as 7.5kg approx.

Rated 5 out of 5 stars

Commendable and recommendable Service

I am new to the hobby of fish keeping. My wish is to set up a planted aquarium. I was well guided by Mr. Sheriff.
I bought plants through him. I also ordered CO2 complete set from him. He supported and guided me till setting up the CO2 equipment.
He is easily approachable and co-operative. I am really thankful for this extended support which one can't expect from an online shopping website.
Beena Aquarium is commendable and also recommendable.

3 February 2023
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Reply from beenaaquarium.com

Thank you for valuable review.

Rated 5 out of 5 stars

GOOD SERVICE & ENQUIRY.

GOOD RESPONSE AND SERVICE AND ENQUIRED ABOUT THE PRODUCT *****

16 February 2023
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Reply from beenaaquarium.com

You already provided Product review. here it is our service review. we despatch the product on same day and with well packing too to avoid damage. so we hope our service is good. The product we mentioned on descrption is same what the product box mentioned. please kindly share our service review in future sir. also if any query please contact support beenaaquarium.com. you tube shorts are not our channel, we never promote any product on youtube.

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