I had an extremely quick response to my message querying when/where the remainder of my order was. Within 48 hours the promised replacements had arrived. Poo Bags are good quality & post customer... See more
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Company details
Written by the company
Since 2009, we've been on a mission to make the best possible products for dogs and cats whilst reducing their environmental impact. Pets are family and consequently deserve the best. We’ve prioritised using the finest materials and ingredients to make products that your pets will love. Whilst we continue searching for better ways to make your pet's future favourites, we offset our carbon emissions and donate 1% of sales to projects restoring and preserving the natural world. Find out more at www.becopets.com
Contact info
Unit 2E Endeavour Way, SW19 8UH, London, United Kingdom
- 020 8673 0943
- heretohelp@becopets.com
- becopets.com
Replied to 80% of negative reviews
Typically replies within 48 hours
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My dog loves these
My dog loves these , the only non meat product she'll eat ! Fast delivery, thank you 😊
Indestructible dog toys
Love these dog toys as they’re pretty much indestructible for my Labrador puppy. Would definitely recommend these.
Very quick from ordering to delivery…
Very quick from ordering to delivery and great products
Only false promises
Only false promises. My product not despatched even after one week. Not answered chat after 2replies

Reply from Beco
My 2 cavvies just love their beco kibble
The parcel still hasn't arrived....
The parcel still hasn't arrived....
Parcel has now arrived. It was nice that Becco have seen my review and immediately got onto the issue.
Thank you for the support from my original review

Reply from Beco
Beware no handles!
These are quite large, thick and a pleasant, translucent, green colour. This enables you to see the contents.
This is vitally important as scooping up anything a bit squidgy or runny will mean that some of the contents will be dangerously near the top of the bag when you come to tie it. And I paid £3.50 for 60 bags for the privilege!
Sorry for the rant. I'm sure for well-formed stools these are excellent, otherwise they are a health hazard.
Postscript: Beco have advised me they have a range of, differently styled, poop bags. Sadly, the only one sold by Waitrose was the one I bought.

Reply from Beco
Quick delivery!
Good quality but could do with being a…
Good quality but could do with being a little bit thicker , but a good size and a pleasant mint smell !
Brilliant dog toys
Brilliant dog toys. I have always bought Beco toys as they are excellent quality and designs. Very good value and quick efficient delivery. Overall experience is perfect! Thanks!!
Great customer service
I was a little disappointed about one of the Beco toys I bought. However, the company contacted me and refunded the cost of the toy. I am very pleased with most toys from Beco. I am very happy with the dry food from Beco. More importantly, my cockapoo Rosie is!
Can now walk mydog
Can now walk my dog with the knowledge I have a secure poo bag with handles to pick upwaste
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