Beaverbrooks - Rushden Lakes Reviews 

Great friendly service. Provided some really good examples of bracelets. All wrapped lovely too. Thoroughly recommended.

Pam was amazing explaining how the watch worked, she was patient with my husbands decision and not pushy as it was a lot of money to spend and he wanted to make the right decision. She was vey friendly and helpful, showing compassion with my husband who lost his mum recently. We felt as ease and because of Pam’s expertise my husband is very pleased with his watch. The watch is In memory of his late mum. Excellent service.

Friendly, helpful staff

Friendly, helpful and knowledgeable staff. Adjusted my watch strap a couple of times to get it just right.

Ciara made the whole process special from start to finish. I had a specific watch in mind, she sourced, reserved it and let me know it was in store so I could collect it asap. I couldn’t fault her professionalism and expert knowledge. Will definitely be back 10/10 ⭐️⭐️⭐️⭐️⭐️

It was a very good experience indeed. Proper customer service to be honest. I had seen the watch I wanted online but I wanted to see it and hold it first before going ahead. I had seen the watch cheaper with another seller, I asked about their price promise to match it, which they did when I showed them the same watch cheaper and available. So I went ahead and bought it. The sales lady even took some links out of the strap for me so it fitted me perfectly. Oh, I even got a cup of tea too!
Honestly, this was a great watch buying experience.

Excellent knowledge, excellent service. The only thing that was irritating, was that none of the jewellery was on view in the actual shop, it was all in the window display which made it impossible to browse without going outside.

Excllent friendly service.
Ordered new watch which arrived on time. Good communication.
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Excellent service, really helpful and provided a really nice experience when purchasing the watch.

Sharon was wonderful!

Sharon was very helpful and attentive to my needs

Very friendly and helpful staff. Thank you

The service and the lady that served me was very helpful and didnt rush me

From the moment I stepped inside the store, all staff were very friendly and professional.
I was served by Ciara who was fantastic. She took time to ask questions to fully understand what I wanted, and then showed me a number of options at different price points.

We were made to feel very special from the minute we entered the premises. We were offered a seat and a drink. They paid us plenty of attention and service. The watches were handled with great care and packaged lovely when we made our purchase. What a lovely shopping experience. Very unusual in this day and age.

Great customer service, can’t say to much as a birthday gift. Emailed Rushden branch to enquire a purchase not in stock, offered to go straight to manufacture and have item made, brilliant communication and understanding. Popped into Rushden store to sort out, no problem in transferring email questions to a different person who was absolutely fantastic. Well done Rushden Beaverbrookes first class service

The staff at the Rushden Lakes store were efficient and attentive. We received the information and advice required to make a purchase.
Very happy with the earrings.