I just received my Tudor watch back from its service facilitated by Beaverbrooks in Bluewater. I would like to pass on my thanks to Jasper and the team for their excellent levels of customer service t... See more
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I was buying a pair of earrings for my partner as a birthday present surprise. The staff were very accommodating and had a very good positive attitude to help along with a lovely smile
Very helpful staff who did not rush us into making a decision, but took her time showing the earrings.
When you are looking for jewellery in Beaverbrooks you’re invited to take a comfortable seat and offered a tea or coffee. The staff are always very helpful and bring your selection of jewellery to you... See more
Company details
About Beaverbrooks - Bluewater
Written by the company
Shop Watches
Shop Engagement Rings
With over 100 years of family heritage and experience, Beaverbrooks offers an extensive range of jewellery, diamonds and watches.
We are incredibly passionate about celebrating your special moments, no matter how big or small. If you’re searching for diamonds or jewellery, we have exclusive collections that you won’t find anywhere else. We also house prestigious luxury Swiss watch brands including TAG Heuer, OMEGA, Breitling, TUDOR and many more. If you’re looking for a fashion fix, discover the world’s most famous fashion brands like Vivienne Westwood, BOSS and Emporio Armani.
Shop online or in one of our 75 stores across the UK and find the perfect self-love gift or something for the one who means everything to you. From planning the perfect proposal, to finding that special birthday gift, Beaverbrooks are there for all of those “you mean the world to me” moments.
Contact info
Unit 98 Upper Thames Walk, Bluewater,, DA9 9SR, Greehithe, United Kingdom
- 01322 624365
4.7
Excellent
29 reviews
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40th birthday present
From start to finish the whole experience of shopping here was fantastic. Plenty of ideas and suggestions and settling on a wonderful piece of jewellery for a special person.
13 September 2026
The assistant was very helpful
The assistant was very helpful. I also enjoyed the coffee 😀.
19 September 2026
Buying jewellery at Beaverbrooks
When you are looking for jewellery in Beaverbrooks you’re invited to take a comfortable seat and offered a tea or coffee. The staff are always very helpful and bring your selection of jewellery to you to try on. There is never any rush and no pressure to purchase. This makes for a very enjoyable shopping experience.
18 September 2026
Didn’t feel rushed at all - picking out some lovely pieces
I came in prior to a birthday as I knew I was going to get vouchers for my birthday and I wanted to plan what I was going to get. The young lady (can’t remember her name) spent a lot of time choosing a ring and a necklace for me. I had set ideas and the items needed to go with existing jewellery. Her advice was invaluable. I chose 3 pieces and put down a deposit and picked up the pieces after my birthday. Very happy with the service, the price and the items.
5 September 2026
Amazing!
We had such a lovely experience and we will never forget it. The lady who took care of us was absolutely adorable and understood straight away who we were, what we wanted and what we could afford. We highly recommend the branch in bluewater, it will always be our first jewellery shop to go to.
13 September 2026
Unprompted review
I have done a review a few days ago.
10 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bluewater branch
Staff helpful in Bluewater shop, however they don't stock the watch in the particular branch they did offer to order it in which would take a couple of days,.but we decided to just order online with the same time frame or next day.
3 September 2026
Reply from Beaverbrooks - Bluewater
We appreciate your feedback regarding your recent experience at our Bluewater branch. We're glad our staff was helpful, and we understand your decision to order online for convenience.
Fantastic service
Fantastic service! Aaliyah was incredibly welcoming, friendly and attentive to my needs. I visited with my daughter, who was also impressed by Aaliyah’s warm hospitality while I was shopping. She made the whole experience enjoyable and was an absolute pleasure to deal with. Aaliyah is a real asset to the business, and her excellent customer service deserves to be recognised.
2 September 2026
Reply from Beaverbrooks - Bluewater
We are so pleased to hear you had such a positive experience with our team, particularly Aaliyah. It's wonderful to know we could make your visit so enjoyable. Thank you for your kind words!
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