I received an email advising that my order had been delivered by Canada Post however, I did not receive it. I contacted Beauty Wellness and the customer support worker, Alex, was quick to respond and... See more
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BeautyWellness.ca offers leading brands in beauty & wellness products, at competitive prices, to customers across Canada. We strive to make our eCommerce business stand apart by delivering exceptional customer service. We aim to treat all customers, as we wish to be treated. We have about 2,000 products that range from cutting edge grooming tools and hair care products to spa day gifts and smart snacks.
77294 Courney Park, L5T 2P4, Mississauga, Canada
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Amazing customer service. I placed an order a week before my vacation and needed it to arrive in time. After reaching out, their support team went above and beyond by prioritizing my order and ensuring it shipped early. Really appreciated the effort from Alex - would definitely recommend!

Reply from BeautyWellness.ca Inc.
Placed my order on Thursday, goods were delivered, exactly as I ordered, the following Tuesday.
Prices are more than competitve and I’ve already recommended you to my friends.
You are definitely on my go to list.
Thank you.

Reply from BeautyWellness.ca Inc.
It was a pleasure dealing with Alex at BeautyWellness. In these days of endless telephone menus and the aversion of some business to actually speak with their customers, it was refreshing to have a conversation with a real person who could answer my questions without endless messaging back and forth. Please don't change this arrangement.

Reply from BeautyWellness.ca Inc.
I received an email advising that my order had been delivered by Canada Post however, I did not receive it. I contacted Beauty Wellness and the customer support worker, Alex, was quick to respond and advise what steps he would be taking in order to make sure I got my order. Fortunately, a neighbor delivered my order two days later....the postman had put the key in the wrong slot in our community mailbox. I do appreciate the pleasant way in which Alex took charge of the situation and the follow up.

Reply from BeautyWellness.ca Inc.
Happy with the service
Great customer service when I called to inquire on a product.
Delivery was quick and overall I'm happy!!

Reply from BeautyWellness.ca Inc.
Great service!
My order was well packed and arrived in a timely fashion
Thank you for carrying Rusk Sensories Smoother Passionflower+Aloe Leave-In/Rinse-Out Conditioner as it is a fantastic product and it is getting really hard to find in stores and on line.
I also love that you carry the Loma line of products.
It’s always a pleasure (and a deal) making an order from your company
👍 👍

Reply from BeautyWellness.ca Inc.
Excellent experience from start to finish! Thank you.

Reply from BeautyWellness.ca Inc.
We purchased a hair cutting kit. Initially, one of the clippers was defective, but the customer service was excellent — everything was replaced quickly and the issue was resolved without any hassle. Thank you for the honest approach and care for your customers. We highly recommend!

Reply from BeautyWellness.ca Inc.
Beauty wellness has a great selection of products at great sale prices.Ordering was simple on their site and the updates are often and accurate.I found this one of the best sites to buy from,their response time is not long at all and they’re helpful,will buy from here again

Reply from BeautyWellness.ca Inc.
Fantastic to order from! Great selection of semipermanent colours, shipping was super fast, and everything was well packaged and arrived in perfect condition. Prices are excellent. Highly recommend!

Reply from BeautyWellness.ca Inc.
The company is prompt in responding to clients. The delivery service is fast. Products are delivered in good condition. Will definitely be a return customer in the future!

Reply from BeautyWellness.ca Inc.
Was happy with the products and shipping process

Reply from BeautyWellness.ca Inc.
Ordered a Babyliss clipper. Need it in a hurry and Alex did not hesitate to get it to me as quickly as he could. My clipper arrived the next day, very happy with it. Shop around, definitely the best prices and amazing service. Highly recommended.

Reply from BeautyWellness.ca Inc.
Products received in perfect condition and timely. I was disappointed with the red as it did not match the photo. When I emailed about it, they refunded me immediately and gave me extra points towards future purchases. Now that is what I call customer service! I will definitely purchase from them again. I highly recommend this Canadian owned and operated business.

Reply from BeautyWellness.ca Inc.
I really liked ordering from Beauty Wellness. I am really bad with technology so I’m really thankful that their website is easy to use and not complicated. I appreciate how affordable things are—everything was a super reasonable price which is awesome! My package was a little late because of Canada Post delays, and so I emailed them because I was scared it wasn’t going to arrive. I got an answer right away, they are super helpful and eager to help out their customers. I’ve truly never had a company email me back with such a genuine and helpful message. It felt nice to know they really do care that their customers are happy and get their orders. I’m sorry but Amazon has screwed me over far too many times. On top of that, I am very pleased because I got exactly what I ordered. Sometimes when I order things online, they come and I’m like wow this is not what I thought I was getting—and this was absolutely not the case with Beauty Wellness. I really do appreciate it a lot. I love it when online shopping is this easy and when companies genuinely care about customer satisfaction :)

Reply from BeautyWellness.ca Inc.
Amazing customer service and fast shipping. After I placed my order I was worried it wouldn’t arrive on time for my wife’s birthday, so I reached out just to ask what the shipping times are and they fast tracked it and made it arrived on time. I couldn’t ask for better service!

Reply from BeautyWellness.ca Inc.
BeautyWellness is my go-to for all the best in beauty! The customer service is amazing! They even provided me with a “safe drop” option when I knew I wouldn’t be at home for my delivery. Would recommend 10/10!

Reply from BeautyWellness.ca Inc.
Overall great experience, excellent communication with Alex and a fast response. I will definitely be ordering again through them.

Reply from BeautyWellness.ca Inc.
I got my order on time , but when I want to use it I found that I did half of my order wrong 😑, I e-mailed them and ask them to exchange it for me, they didn’t say NO , they ask me to pay for the 50% of the delivery which is very fair.
They accept to exchange for me which I really appreciated. Thanks beauty wellness.

Reply from BeautyWellness.ca Inc.
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