Having researched the market I found you to have the best price even though you charged for delivery and some others stated free delivery although their prices were higher than yours. Product arrived... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Found my favourite tingle sunbed cream ,, site was easy to navigate,,, tracking was provided & posted & received very quickly. On arrival items were very well packaged & I got these at a fantastic pr... See more
Company replied
Amazing. I always forget to log into my account before ordering, so I cant get my tracking info. Their customer service is spot on. Fully recommend buying from here. If you buy semi's, then these ha... See more
Company replied
Competitive pricing, good selection of products and fast delivery. Order arrived also well packaged. As an improvement, I would suggest you send an email with the tracking info or add it to the 'Orde... See more
Company replied
Company details
Information provided by various external sources
BeautyKick offers over 20,000 products from the very best UK and International brands. We stock salon favourites such as Olaplex & ghd to beloved retail products like Milani & Real Techniques. Beauty Kick are constantly introducing new brands, influenced by customer demand and new trends and ingredients.
Contact info
United Kingdom
- beautykick.com
4.2
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. Good communication, in answering e emails quickly, and fast efficient delivery. Thank you.
1 April 2026
Reply from Beautykick
Hello Jo,
We're happy to hear that you received great service! We appreciate your positive feedback regarding our communication and efficient delivery. Thank you for taking the time to share your experience.
Kind regards,
BeautyKick!
Probably the worst postage system of…
Probably the worst postage system of all time, you car even track your order through the website and have to investigate to find your order code and then go to the Royal Mail website! It’s been 12 days and I still don’t have my order worth £200! DO NOT ORDER FROM THEM
29 March 2026
Reply from Beautykick
Hello Rio,
I am very sorry to hear you had an issue with your recent order and I would like to assist you further.
I can see our customer care team had been in contact with you via email to try and resolved this, as unfortunately it seems your order may have been lost through Royal Mail, which has been raised further,
I can see this should now all be resolved for you, however I will pop you through a follow up email to assist you further
Thank you for your continued patience during this time, and I hope to hear from you soon !
Best wishes
Beautykick team x
Love the products prices reasonable and…
Love the products prices reasonable and great delivery
16 March 2026
Reply from Beautykick
Hello,
We're happy to hear that you love our products! It's great to know that you find our prices reasonable and our delivery service satisfactory. Thanks!
Kind regards,
BeautyKick!
Great service and speedy delivery
I had questions before my purchase, which were answered really promptly, which encouraged me to buy. Great service with speedy delivery.
31 March 2026
Reply from Beautykick
Hello Nicola,
We're happy to hear that our prompt responses to your questions encouraged you to make a purchase. We appreciate your positive feedback regarding our service and speedy delivery!
Kind regards,
Beautykick!
Reply from Beautykick
Hello Kirsty,
We're happy to hear that you were satisfied with our service and pricing. We appreciate your business and look forward to serving you again!
Kind regards,
BeautyKick!
Reply from Beautykick
Hello Finbar,
We're happy to hear that your order was easy, valuable, and quick! Thank you for your positive feedback; it means a lot to us.
Kind regards,
BeautyKick!
Good service and fast
17 March 2026
Reply from Beautykick
Hello Bilal,
We are happy to hear that you received good service and fast assistance. Thank you for your positive feedback!
Kind regards,
BeautyKick!
Reply from Beautykick
Hello Yehide,
We're glad you found ordering easy and appreciated the shipping options. Thank you for your positive feedback; it means a lot to us.
Kind regards,
BeautyKick!
Efficient and well priced.
16 March 2026
Reply from Beautykick
Hello Gareth,
We appreciate your positive feedback. We're happy to hear that you found our services efficient and well-priced. Thank you!
Kind regards,
Beautykick!
I have not received my item
29 March 2026
Reply from Beautykick
Hello Helen,
I’m very sorry to hear about this.
After reviewing your account, I can see that we were not previously contacted regarding this matter, so we were unaware that your order had not been received. That said, we completely understand your concern and take situations like this very seriously. I will ensure this is looked into and resolved for you.
Upon checking your order details, I can confirm that it was marked as delivered on 1st April via Royal Mail. I will now escalate this issue, and our team will be in touch with you shortly via email to investigate further.
We appreciate your patience and look forward to resolving this for you.
Best wishes
Beautykick team x
Very quick and as described.
29 March 2026
Reply from Beautykick
Hello Kevin,
We're happy to hear that your experience was quick and met your expectations. Thank you for your positive feedback; we appreciate it!
Kind regards,
BeautyKick!
The best price I could find online
The best price I could find online. Delivery was quick and I am very pleased with the product. Overall happy with the service.
15 March 2026
Reply from Beautykick
Hello,
We're happy to hear that you found a great price and are pleased with the quick delivery and product! Thank you for sharing your positive experience with our service.
Kind regards,
BeautyKick!
So far I have not received my parcel
So far I have not received my parcel
2. After writing an email no response from the co
3. After calling telephone no no response.
29 March 2026
Reply from Beautykick
Hello Ahmed,
I am sorry to hear this and I will do my best to assist you further
Unfortunately I am unable to see any email or message regarding this order, therefore we were unaware of this situation, and checking your order status we can see this had been collected via Royal Mail back in April
I have passed this on and you should receive an email shortly
Thank you for your patience and I look forward to hearing your response
Best wishes
Beautykick team x
Good communication
I highly recommend this company, I had a slight" hiccup" with my order, but after Emails between Beautykick and myself, all was amicably resolved and I am very happy with outcome, hence the 5 stars
26 March 2026
Reply from Beautykick
Hello Sandra,
We appreciate you taking the time to share your feedback. We are sorry to hear that you received the wrong item. Please be assured that we will look into this issue and resolve the matter for you as soon as possible. I have passed this further to our customer care team who will be in contact with you shortly via email to assure this matter is resolved.
Kind regards,
BeautyKick!
Reply from Beautykick
Hello William,
We're happy to hear that you received your order quickly and at a great price! Thank you for your positive feedback; we appreciate it.
Kind regards,
BeautyKick!
Reply from Beautykick
Hello Diane,
We're happy to hear that you received your order quickly and found our price good. Thank you for your positive feedback!
Kind regards
BeautyKick!
Reply from Beautykick
Hello Snieguale,
We're happy to hear that you received your order on time and that you liked the product. Thank you for your positive feedback; we appreciate it.
Kind regards,
BeautyKick!
Prompt delivery
20 March 2026
Reply from Beautykick
Hello,
Thank you for your 5* feedback!
We hope you enjoy your order and look forward to welcoming you back again soon!
Kind regards
BeautyKick!
Reply from Beautykick
Hello David,
We're happy to hear that you received great value and fast delivery. Thank you for your positive feedback; we appreciate it.
Kind regards,
BeautyKick!
Shocking service
Shocking service. Messaged them several times on watsapp and no response
31 March 2026
Unprompted review
Reply from Beautykick
Hello Amelia,
We appreciate your feedback and apologise for any inconvenience this may have caused. We are looking into this matter further and have tried to request more information as the review does not include order number or information for us to locate your account.
If you could please contact us on info@beautykick.com and provide us with you order number so we can resolve this matter for you as soon as possible.
Kind regards,
BeautyKick!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.