Awful. Worst service I've ever received on line. Not even received the goods after waiting two weeks. No tracking info and you've ignored my email enquiry. From other reviews this happens all the time... See more
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The customer service is AWFUL. I ordered a package it hasn’t came. It’s been over 2 weeks i haven’t had an update or a response email. They finally replied but the email wasn’t convincing or promising... See more
Ordered Hair products online on 8th April. received confirmation. Money taken from my account. after enquiring about late delivery, got a new delivery date, No tracking number even after asking for on... See more
We need 10 stars to rate our service. We ordered a hair curler, but didn't have much luck, as it didn't suit the hair type. With Zero fuss, they gave advice, then exchanged the product. No postag... See more
Company details
Written by the company
Beautyholic UK has been dealing with Hair & Beauty Care products for the Many Years. We offer wide range of beauty and Cosmetic products from Hair care, skin care, makeup, Hair accessories, Hair extensions, nail and our stock consists of top UK & International brands i.e. USA . We provide total quality assurance to the clients worldwide. Our line of luxury cosmetics products captures great looking skin with gorgeous colours & quality ingredients. At beautyholic, all products are stocked baring in mind the need and demand of our customers to let your inner beauty shine with every single usage. Nowadays it is very difficult to find your favourite beauty products online, but our online cosmetic products portal offers all cosmetics and beauty enhancing products for men and women under one roof with descriptive specifications enabling you to select the best products easily. Our aim is to provide customers with the best service to make their shopping experience a pleasant journey. W e offer our customers only the best brands and the best products including: Adore African Pride, ORS, Astral, Aunt Jackie's, Aztec Indian Healing Clay, CANTU, Barbicide, Crazy Color, Direction, Dudu Osun, Eco Styler, Manic Panic, Olaplex, Xpression Braid, Brazilian Hair, As I am, Mielle Organics, TGIN, Kiss USA Tintation Hair Dye, Palmers, Shea Moisture Sunny Isle Uppercut, Wahl We constantly update our research in bringing the best brands onto our website for our customers. This is the reason we have been successful in the Hair and Beauty cosmetics industry due to our low prices, high-quality products, fast delivery, and the best customer service. If you would like to know more about our wide range of products, please visit our online product section and shop for your favourite cosmetic beauty products online. Every man and woman love the confidence that makeup gives them.
Contact info
3 Langdale Parade, CR4 2PF, London, United Kingdom
- Support@beautyholic.co.uk
- beautyholic.co.uk
2.1
Poor
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Best prouder 🔥
23 May 2023
Can't return items
Very convoluted returns process designed to make it difficult to get a refund. Contacted them by email to get a returns number over a week ago and no response.
9 May 2023
Happy with the speed of service of the…
Happy with the speed of service of the delivery of my order.
27 April 2023
Thankful, very, very happy
I was very happy, have used this product for nearly 10yrs, my hair loves it and would be unmanageable without it. I am finding it harder and harder to find anywhere to buy in to Australia and was thus elated when I discovered you at reasonable price to boot. Expediant ordering and delivery, honestly cannot fault, I am very appreciative, thankyou so much🙏🧚♀️
4 May 2023
Great hair great service
Ordered some pink extension hair for my braids, hair came fast and the pink was vibrant and beautiful
2 May 2023
We need 10 stars to rate our service.
We need 10 stars to rate our service.
We ordered a hair curler, but didn't have much luck, as it didn't suit the hair type.
With Zero fuss, they gave advice, then exchanged the product.
No postage fees for re shipping either.
11/10 Service, advice, speed, communication.
Well done Beautaholics - great to do business with a PROPER business for a change
28 April 2023
Unprompted review
The product is very good for my hair…
The product is very good for my hair and I’m happy with the purchase
26 March 2023
Very good delivered on time
26 March 2023
Charged full price for product they did…
Charged full price for product they did not have, they, eventually sent, smaller bottles that are cheaper sold by their "sister" company Beautizone, who sent emails stating my order was arriving.
Price not adjusted and service confusing as to who these were bought from, they claimed to have sent an email saying they did not have the original item ordered, no email was or has been received.
Would have bought elsewhere as the product received was cheaper elsewhere.
15 March 2023
Whenever I've purchased here
Whenever I've purchased here, they take my money, make out as if my item has been sent and then a week later, cancels the order. Are these actually legit because they try selling things they don't even have. Another 10 days until my refund. Steer well clear. I won't be using them again
15 March 2023
Unprompted review
Reply from Beautyholic UK
Dear Customer,
Thank you for sharing your feedback with us, even though it's not what we had hoped to hear.
We are sorry to learn that you had a negative experience with our product/service and we want to sincerely apologize for any inconvenience or frustration this may have caused you.
Due to the order not been delivered, a full refund had been issued and confirmation was sent to the email on the shipping account.
Thank you for bringing this to our attention.
We value your feedback as it helps us identify areas where we can improve and make things right.
Sincerely,
Customer Service
Great product
3 March 2023
Reply from Beautyholic UK
Dear Customer
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our product/service.
Your satisfaction is our top priority, and we are grateful for your trust in us. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We are always here to listen and improve.
Best Regards,
Beautyholic.co.uk
Reply from Beautyholic UK
Dear Customer
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our product/service.
Best Regards,
Beautyholic.co.uk
On time delivery in a short period
On time delivery in a short period. Thank you!
Ngozi
20 February 2023
Reply from Beautyholic UK
Dear Customer
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our product/service.
Your satisfaction is our top priority, and we are grateful for your trust in us. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We are always here to listen and improve.
Best Regards,
Beautyholic.co.uk
I had to pay £5.99 for 'express'…
I had to pay £5.99 for 'express' delivery which took a week to arrive . I will go elsewhere next time
18 February 2023
Reply from Beautyholic UK
Dear Customer,
Thank you for sharing your feedback with us, even though it's not what we had hoped to hear. We are sorry to learn that you had a negative experience with our product/service and we want to sincerely apologize for any inconvenience or frustration this may have caused you.
We value your feedback as it helps us identify areas where we can improve and make things right.
Thank you for bringing this to our attention. We hope to have the chance to make things right and serve you better in the future.
Sincerely,
Customer Service
Reply from Beautyholic UK
Dear Customer
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our product/service.
Your satisfaction is our top priority, and we are grateful for your trust in us. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We are always here to listen and improve.
Best Regards,
Beautyholic.co.uk
Love the products only downside was I…
Love the products only downside was I placed 2 orders within an hour of each other and was charged 2 lots of £5.99 postage but the order arrived in one box . I think it would have been good practice to have refunded me 1 lot of postage.
20 January 2023
Reply from Beautyholic UK
Dear Ayjaz Ahmed Hanif
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had an amazing experience with our product/service.
Your kind words and positive feedback are truly appreciated, and it is great to know that we have met your expectations. We take pride in delivering exceptional customer service and satisfaction, and it is wonderful to see that our efforts have paid off.
Please know that we are always here to help and we value your loyalty and trust in us. We will continue to strive for excellence and provide you with the highest level of service possible.
Once again, thank you for your feedback and for being a valued customer. We look forward to serving you again soon.
Best Regards,
Beautyholic.co.uk
Reply from Beautyholic UK
Dear Hamid,
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our product/service.
Best Regards
Beautyholic.co.uk
Fantastic service
Always really good service when I order from here! Thank you so much for the very swift dispatch and delivery despite the strikes! Highly recommend!
15 December 2022
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