Beauty From Bees Reviews 

181
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting how items like body serums and hair care leave skin feeling soft, hydrated, and healthy without irritation. Many appreciate the natural ingredients and the pleasant, non-overpowering scents, often highlighting how a little product goes a long way. The customer service team frequently receives accolades for being incredibly kind, helpful, responsive, and going above and beyond to ensure a positive experience. However, some customers also noted concerns regarding product consistency, with a few experiencing issues like greasiness, lack of absorption, or products not delivering expected hydration. Additionally, a small portion of people mentioned delays in order delivery or initial difficulties with tracking their purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the effectiveness of products... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as outstanding,... See more

Order

Users describe ambiguous interactions with order, with many customers expressing satisfaction with the... See more

User experience

Consumers find the overall user experience to be positive, with many expressing extreme happiness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using the hair care and body serum from Beauty From Bees, and both are standouts. Hair care: Softens instantly, reduces frizz, and adds a natural shine without feeling heavy. My hair loo... See more

Company replied

Rated 5 out of 5 stars

My experience with BFB has been wonderful. I'm absolutely in love with their face oils and body serums. My personal recommendation would be to use the products very sparingly; a little bit goes a lon... See more

Company replied

Rated 5 out of 5 stars

Beauty from Bees products are now the staple on my own "beauty" shelf - I love every one of them, appreciate that they are shipped so quickly, and that I’m supporting a top notch Canadian company. I n... See more

Company replied

Rated 5 out of 5 stars

Great products! Bought the orange scented body serum , the bronze glow face serum and bronze glow body serum . Just amazing ! The orange scented body serum is so deliciously scented but not over power... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetic Products Manufacturer
  5. Cosmetics Store
  6. Toiletries Store

Written by the company

Beauty From Bees is a Canadian company dedicated to creating natural, handcrafted skincare products using pure, ethically sourced bee ingredients. Founded by a passionate mom of four, we emphasize sustainability and ethics in all aspects of our business. Our product line includes hair care, skin care, body care, and baby care, fragrances and more that harness the power of 100% natural ingredients. Committed to quality and environmental responsibility, Beauty From Bees aims to promote health and beauty through nature's own remedies.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(181)

159 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Crappy return policy

First of all I always check the return policy of companies, this company said (paraphrasing) don’t like it no worries we got you. Well what they fail to tell you is first, if ordering in the US it’s a beautyfrombees.us website leading you to believe there is a business in the US; second, the product is then shipped from an address in New York; third, if you return something it goes to Canada and you have to pay for all shipping costs including any “potential” customs fees! They give you a box number to ship it to which means only returning via USPS. also once the package hits customs there is no way to track it from there (according to the postal service). So if BFB claims to never get the return you are out of a refund plus whatever the shipping costs. As for the product themselves the shampoo and conditioner were horrible, the body serum and cream are just meh, haven’t used the magnesium oil yet but betting it probably isn’t great either.

17 April 2025
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

We are so sorry to hear that you weren't satisfied with your order! We take great pride in our customer service, and ensuring that every customer is always satisfied with their order! We do outline our return policy on our website, here: https://beautyfrombees.ca/policies/refund-policy but also handle all requests on a case-by-case basis to ensure every customer feels heard! Please email us at Customerservice@beautyfrombees.ca or call 306-830-7736 if you'd like to discuss this further!

Rated 5 out of 5 stars

Love everything from Beauty from Bees!

Love everything I've gotten from this company! Mascara, blush, shampoo, conditioner and body serum (my favorite!). Of course I'd love to pay less but you're paying for genuine clean products that work.
All of the negative reviews here from Jen over and over seem like a competitor or she's bitter about something else as she's made multiple comments on the same purchase for some reason.

1 February 2025
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

Thank you so much for your feedback! We are so glad to hear that you are loving everything you've tried!

Rated 1 out of 5 stars

Updated

Matter resolved.

19 February 2025
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

Based on your screen name, we aren't able to look into your screen name, but would love the opportunity to discuss this with you further. If you scroll our website, you'll see that we do post all reviews, even those that are not in our favour! It can take a few days for reviews to show up on our website, but we don't delete reviews based on negative feedback. This applies to our social media channels also! We welcome all conversations, and are always here to offer support to customers who aren't satisfied with their orders!

Please email us at Customerservice@beautyfrombees.ca or call 306-830-7736 if you'd like to discuss this further!

Rated 5 out of 5 stars

I'm really enjoying the body oil

I'm really enjoying the body oil, shimmer body oil, and body cream. I've been using them for months. Love the smell and the hydration of all 3!

I tried the shampoo and conditioner and loved those as well, but they're a bit pricey, so I've been trying to find something similar that's more economical but haven't found anything great so far.

I'm curious about trying the makeup next but am hoping to see a few reviews on that first.

8 March 2025
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

Thank you! We are so glad to hear you are loving what you have tried! Please don't hesitate to reach out on social media if you have questions about any of our formulas or products!

Rated 5 out of 5 stars

Nice products, be patient with delivery

Really nice nourishing body serum. Very rich and moisturizing.
I was a bit concerned when it took just over a week for my order to arrive as on the Shop app it showed as not having shipped, so I emailed customer service to check. They responded within 24 hours with an updated tracking number on Flashbird, but the package also arrived on the same day. Overall pleasant experience ordering (guess I could have been a little more patient!) and I like their products so far.

11 February 2025
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

Thank you so much! We really do our best to get orders out as quickly as we can, and will always guarantee that every order is delivered!

Rated 5 out of 5 stars

Absolutely love their products

Absolutely love their products! It's rare to find body care that is pure, natural and without any harmful ingredients -but Beauty from Bees is a different company. As long as they keep making their products, I will keep ordering. Excellent company, excellent product and awesome custom service. I highly recommend them. My skin has never felt better.

30 December 2024
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

Thank you so much! We are so glad to hear that you are loving what we do!

Rated 5 out of 5 stars

Smells and feels great!

I ordered a few things to try because the ingredients looked great. I’m so impressed so far! Everything smells and feels amazing on my skin. It is a higher price point but I want clean quality products on my body and my baby.

3 January 2025
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

Thank you so much! We are so glad to hear that you are loving our products for your family!

Rated 4 out of 5 stars

I had high hopes and was trying…

I had high hopes and was trying different items. I was very interested in the foundation so I wanted to order the samples in different shades - 3 samples but they wanted to charge me 12.95 for shipping $6.00 worth of products. I am in Edmonton so they suggested to go to some retailers that are here, I tried them all and none carried foundation. I explained that to company but nothing could be done. That disappointed me so unfortunately I will not be trying more of their products.

10 June 2024
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

We are so sorry to hear that you weren't able to find what you were looking for locally! Because each retailer chooses their own stock, we really can't control which items you'll find on their shelves! We do our best to keep shipping costs reasonable. We do offer free shipping on orders over $125 and $9.97 flat rate shipping under that!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look