Beauty From Bees Reviews 

218
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful natural products, highlighting that body serums and hair care items provide all-day hydration and leave skin feeling soft and smooth. Additionally, buyers are consistently impressed by the exceptionally kind customer support team, noting that they respond quickly and go above and beyond to resolve any issues. Some reviewers were not happy with certain products, mentioning that they felt overly greasy, left a residue, or caused skin dryness and irritation instead of moisturizing. A few customers also noted that shipping took a long time and returning items involved unexpectedly high costs.

What people talk about most

Product

Reviewers describe positive interactions with product, noting that items like the body serum, shampoo, and... See more

Quality

Clients share positive opinions on quality, frequently praising the luxurious feel and high-grade ingredients... See more

Customer service

People report positive experiences with customer service, often highlighting prompt, friendly, and... See more

Order

Customers had positive experiences with order, frequently praising the quick processing and helpful support... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the products are easy to apply and leave... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the serum for my first order, I was sent the wrong scent in error. I contacted customer service and they provided friendly and prompt service with a new bottle on the way immediately. I have o... See more

Company replied

Rated 5 out of 5 stars

So far everything I've ordered has been wonderful! The shampoo and conditioner smell amazing and leave my hair feeling clean, not heavy. The body serum makes my skin feel incredible! I've ordered s... See more

Company replied

Rated 5 out of 5 stars

I love the products I've tried, the serum and the shampoo. Both work better than advertised. Even if I wasn't smitten with the products the customer service team is second to none. Due to the USA los... See more

Company replied

Rated 5 out of 5 stars

I'm so happy with Beauty from Bees! 🐝💞My package arrived safely and in perfect condition, just not at our front door (which was my mistake!). Their products themselves are wonderful—clean, high qu... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetic Products Manufacturer
  5. Cosmetics Store
  6. Toiletries Store

Written by the company

Beauty From Bees is a Canadian company dedicated to creating natural, handcrafted skincare products using pure, ethically sourced bee ingredients. Founded by a passionate mom of four, we emphasize sustainability and ethics in all aspects of our business. Our product line includes hair care, skin care, body care, and baby care, fragrances and more that harness the power of 100% natural ingredients. Committed to quality and environmental responsibility, Beauty From Bees aims to promote health and beauty through nature's own remedies.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(218)

191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazingly good products for your skin and hair!

I will start by saying that their customer service is top notch and their products are even better. I feel rest assured that when I use their products I'm getting the cleanest products you can find on the market with great quality and healthy ingredients. My skin and my hair feel so healthy after using their products and the best part .. they are a Canadian company so one more reason to support them. Keep up the great work!

3 September 2026
Unprompted review
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Reply from Beauty From Bees

Wow! Thank you so much. We are so happy to hear you are loving our brand and what we do!

Rated 5 out of 5 stars

Super Happy

So far everything I've ordered has been wonderful! The shampoo and conditioner smell amazing and leave my hair feeling clean, not heavy. The body serum makes my skin feel incredible! I've ordered some more products and am anxious to switch my skin care system to this wonderful line!

31 August 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much, Cathy! We are always happy to hear our products are being loved!

Rated 5 out of 5 stars

Amazing customer service

Just placed an order over the weekend and forgot to put the discount code in. Sent Beauty from Bees an email on the weekend...got an immediate reply and first thing Mon morning they sent me a refund for the value of the discount. Now that is 5 star customer service! Haven't even talked about the products...which I love! Gifted the serum to girlfriends as part of a holiday gift and they are all die hard fans now as well! Love a clean CANADIAN product.

31 August 2026
Unprompted review
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Reply from Beauty From Bees

Hi Pam! Thank you so much for sharing your experience. We are always happy to help!

Rated 5 out of 5 stars

Beauty from Bees has ended up being my…

Beauty from Bees has ended up being my favorite go to place for the best skin products. The Vanilla body serum is to die for. The smell and the luxurious feeling on my skin. The face oil and lip serum are my top three favs.

28 August 2026
Unprompted review
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Reply from Beauty From Bees

Amazing! Thank you so much for sharing!

Rated 5 out of 5 stars

Highly recommend!

This company's digital marketing ads kept popping up on my social feeds and caught my attention. I had a look at the reviews, the product offerings, including ingredients, and thought yes! They're from CANADA so let's support them! The products I received are daily staples now, my skin feels better and their customer service, including quick replies, was superb. Highly recommend!!!

15 July 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much! We are so happy you decided to give our products a try, and that you're loving them! ❤️

Rated 1 out of 5 stars

Buyer Beware

Buyer Beware! The Body Serum is absolutely disgusting and goopy. I applied the serum after my shower on damp skin after shaking the bottle as recommended and it was so awful that it would soak into my clothes and leave oily marks.
When I tried to send it back for a full refund, they told me that I had to send from the US back to Canada and pay for shipping plus any customs fees. It was just easier to eat my $30.
TOTAL SCAM waste of money and time with this business.

25 August 2026
Unprompted review
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Reply from Beauty From Bees

Hi Jen! We are sorry to hear you didn’t love our Body Serum, and we’d like to look into this experience further. Please respond to our request for information, or reach out to me directly at kelsey@beautyfrombees.ca

Update: Jen, thank you so much for working with our Customer Service team to fix this! We have issued this refund, and are always here to help if you have further questions or concerns! Have a great day!

Rated 5 out of 5 stars

Shipping is fast.Body serum makes my…

Shipping is fast.Body serum makes my skin soft love the orange scent.The face oil hydrates my aging skin and works great under foundation. I have both oils.

25 August 2026
Unprompted review
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Reply from Beauty From Bees

That’s so great to hear, Wendy! Thanks so much for sharing your experience.

Rated 2 out of 5 stars

Unhappy Customer

Like there products. But the shipping experience was less than desirable. Address and postal code were correct in the receipt. Shipper tried 3 times to deliver to an address that was open all 3 times but they said we were closed. Called to have Beauty From Bees look into it. To be clear the address and postal code were always correct. However I was asked for my home postal code not the shipping address postal code when discussing the shipping issue so now I am being told it is a wrong postal code issue and am being asked to pay 20.00 more. For what exactly. The bottom line Shipper did not deliver the parcel. The address and postal code were correct on the order not happy at all!!!!!

Update - my order was shipped again to the same address, and this time it was delivered without issue. Thank you for taking care of a customer that will return, I do like your products.

16 August 2026
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

Hi Wanda! I am so sorry to hear about this experience. We are unable to find an order under the screen name provided here. Please respond to our request for info, or reach out to me at Kelsey@beautyfrombees.ca so we can make this right.

Edit: Hi Wanda! I would love to follow up with you on this so that we can make this right! Please reach out to me as above, or contact our customer service team, as we are unable to look you up by your screen name used here. Thanks!

Rated 5 out of 5 stars

Love the body serum

Love the body serum, Lime obsession smells sooo good. I’m on my second bottle and yes it makes my skin look and feel great! The best of the best🤍

17 August 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much, Lisa! We’re so happy you are loving it!

Rated 5 out of 5 stars

Excellent product! A little bit of product goes a long way

I recently purchased the Beauty From Bees Dead Sea mask. Although it is a little messy to work with, it was well worth the effort. After I rinsed it off, I couldn't believe how soft my face was. Although the jar might seem a little small, a little bit of this product goes a long way. Pro tip: Rinse it off in the shower. Don't try to remove it with a face cloth.

13 August 2026
Unprompted review
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Reply from Beauty From Bees

Thank you! We’re so glad you’re loving it. We think the best part about it is that it’s made from 100% pure Dead Sea Mud! You won’t find any nasty fillers in our formulas!

Rated 1 out of 5 stars

EYES BECAME SWOLLEN FOR DAYS AFTER USING THE MASCARA

On the assurance from them that their products were very gentle, I ordered and received a mascara. I used the mascara for one day and my eyes became swollen but gave it a second chance, and it happened again. i told the company and they sent me a form to fill out giving my thoughts on the product, not an apology nor offer to refund my money. I am quite upset about this and that I trusted the company and took them at their words. I don't like that I was sent a form to fill out giving my assessment of the product instead of offering to return my money since I purchased it on false claims.

4 August 2026
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

Hi Sonia! I am so sorry for the reactivity you experienced with this! The questions we sent you are so that we can gather all appropriate information related to this, allowing to ensure that we offer the best possible care for you. We will always help you! I see that we have also already refunded this order, which was done as soon as all information was gathered about your experience. Please let me know at kelsey@beautyfrombees.ca if there is anything else that we can do to help!

Rated 5 out of 5 stars

So happy with every product I've tried

Fantastic product, I loved the body serum so decided to try the skin care and am very happy with the results. My skin feels amazing and looks smooth and glowy!! Just ordered the eye cream as an add on and looking forward to adding that to my routine. Customer service is top notch, including a follow up from the founder after my first order. I would highly recommend Beauty from Bees

8 August 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much for sharing your experience, Deena!

Rated 5 out of 5 stars

Love this serum

Love this serum, I use it in my daughter bath(she hates putting lotion on), she has bad eczema and it helps so much. Reached out to customer service cause the promo code I used didn’t work. They told me I had already used it and updated my order with the current promo code. They didn’t have to do that but I so appreciate it.

9 August 2026
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

Thank you so much for sharing your experience! We are always happy to help! 🥰

Rated 5 out of 5 stars

Excellent products and excellent service!

Love the nourishing body serum so decided to try some other products in the line. When my order was shorted one item the customer service team made it right immediately and I had the missing item the next day! Excellent products and excellent service!

4 August 2026
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

Thank you so much for sharing your experience! We are always happy to help!

Rated 5 out of 5 stars

I have dry skin and I've tried soooo…

I have dry skin and I've tried soooo many different body creams over the years. I have always been on a quest to find the perfect one and was always disappointed when trying something new.....until I found and tried Beauty from Bees body cream. It is the best by far and have noticed how much softer and silkier my skin is and feels. It truly is very luxurious and have finally found the one!!! I've started with the body cream but will be trying alot more of their products in the future.

15 July 2026
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

Thanks so much, Sandra! We are so happy to hear that you are loving what you’ve tried!

Rated 5 out of 5 stars

Love their products

Love their products - clean ingredients always - loyal patron - customer service is actually more of a concierge service - ask them anything - quick personalized reply -

3 August 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much, Randi! We take a lot of pride in our customer service!

Rated 1 out of 5 stars

Whatever you do don’t order from this…

Whatever you do don’t order from this company. First of all takes forever to get your product and then if you’re not satisfied with it, you have to pay taxes shipping and over the border approval because it’s in Canada it’s gonna cost you as much as the product just to ship it back so they get you coming and going and the product doesn’t work. It dried my legs out so bad very very dissatisfied and I was very much looking forward to this product.

29 July 2026
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

Hi Lisa! I am so sorry to hear that you didn’t love this, and would be happy to help! Please reach out to me directly at Kelsey@beautyfrombees.ca.

Edit: Hi Lisa! Thank you so much for working with our Customer Service team to fix this! We have issued this refund, and are always here to help if you have further questions or concerns! Have a great day!

Rated 5 out of 5 stars

Customer Service 10/10

Customer service was 10/10. They were so patient when I made 2 mistakes in a row with my order and they replied immediately + remedied the situation for me. Thank you

31 July 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much for sharing your experience, Jennie! We are always happy to help!

Rated 3 out of 5 stars

'Body Creme' Emulsion Was Separating

The order was promptly acknowledged and shipped. Delivery time was as expected. When the product 'Body Creme' arrived the emulsion had already begun to separate. (There was some oil pooling away from the creme). After a few more days the creme texture began to change slightly. The pooling and texture change were not necessarily unpleasant. However, it was not what I expected from a professional retail product.

18 July 2026
Unprompted review
Beauty From Bees logo

Reply from Beauty From Bees

Hi Geraldine! Thank you so much for sharing your experience! Because we refuse to use chemical emulsifiers in our formulas, there can be some natural separation that can lead to some texture changes. This can be sped up by the summer heat, so keeping the Creme somewhere cool, or even in the fridge can really help! If you’re not completely satisfied, please email me at kelsey@beautyfrombees.ca and I am happy to help with our satisfaction guarantee ❤️

Rated 5 out of 5 stars

Body Serum

 The texture of the body serum is luxuriously smooth and absorbs beautifully without leaving any residue. Thank you for creating something so thoughtful and authentic.

14 July 2026
Unprompted review
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Reply from Beauty From Bees

Thank you so much, Brooke! We are so happy you are loving it!

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