Beautiful Bambino Reviews 

62
•
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Honestly my wife and I do not know what on earth we would do without Beautiful Bambino. Discovered at the baby show a year ago, we have now visited their stall for the 3rd time and have made countless... See more

Rated 1 out of 5 stars

Placed an order and this was confirmed to ship and deliver within 3 days. 8 days past order date and still waiting on it to be picked from warehouse! No telephone numbers on the website to call, j... See more

Rated 1 out of 5 stars

Such bad service had the 1-1 shopping experience and made a substantial order during lockdown for my baby. It all came in different parts, things were missing and had to constantly chase up my car sea... See more

Rated 3 out of 5 stars

Although our order was delivered in perfect condition, we're missing an item that we paid for as part of our travel system bundle. We emailed the company twice regarding this and tried using thei... See more

Company details

  1. Baby Store

Written by the company

Visit our 5000 sq.ft showroom in Manchester and view the latest pushchairs, car seats and room sets. Payment plans and price match available.


Contact info

3.2

Average

TrustScore 3 out of 5

62 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(62)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing customer service, couldn't be happier

Unsure if this is the right trust pilot page for Beautiful Bambino in Stockport, but hopefully it is as I just wanted to leave a positive review based on my experience of shopping here.

Me and my partner visited the store a few weeks ago looking for a travel system. We are first time parents who had no idea what to look for when looking for prams. The customer service we received here was amazing, we were made to feel so welcome and nothing was too much hassle. With it being the first pram shop we visited, we didn't purchase a travel system on the day because we had another shop to visit that had some different prams in stock which this store didn't supply, they didn't push us to buy anything and encouraged us to go and look at the other prams in other stores as it is a big decision to make.

Fast forward a couple of weeks, we had a negative experience at a different baby store and I messaged the company on Instagram explaining I had seen a travel system I had liked tehre and wondered if they did any bundles for the same pram. They replied almost straight away and was able to book an appointment for the following day at 10 am.

When we arrived, we were greeted by a young lad who I think was a relation to the manager. He was so helpful, and nothing was too much trouble for him - even though I had lots of questions and can be quite fussy! We were able to find the travel system we wanted and therefore ordered with these guys.

Couldn't be any happier with the service we received. Thanks guys - lovely shop, lovely staff!

22 June 2020
Unprompted review

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