I own a few Beautifly products and enjoying using all of them. My favourite ones are BGlossy Pro, BHydraclear and BScrub Pro. I suffer with acne prone and olily in T-Zone skin. All 3 helped in reduc... See more
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See what reviewers are saying
Really disappointed. I purchased a radio frequency product 4 days ago and paid for express delivery. It hasn't arrived. Beautifly have sent me an email to review the product, yet I haven't received it... See more
the shipping time is ridiculous!! I have now received confirmation that delivery has been rescheduled for 10th May meaning i will have waited two weeks for the order! The company advertise next day de... See more
I am 60 years old and decided to purchase the Intenso Aura Age Defy, and I am very satisfied with it. I have significantly fewer wrinkles on my face!
Company details
Written by the company
Beautifly - It’s your time for beauty!
Contact info
590 Kingston Road, SW20 8DN, London, Poland
- office@beautifly.co.uk
- beautifly.co.uk
Very bad experience with purchase and…
Very bad experience with purchase and return items. Had to pay for an item I never received.
Never again!many emails I send…
Never again!many emails I send complaints they give 3 years warranty but doesn't work after 1 year nobody reply!!!!never ever seen like this company running like that !
I love these devices!
Side effects not mentioned
Hello,
Two weeks ago I bought this device, B-Glossy PRO, which has miraculous effects on my skin.
Unfortunately, there are side effects and I am among the women who are not allowed to use it.
What can I do now? I tried to return it immediately (Conox, Romania) but they said I had opened and used it and couldn't take it back. Had I known all the truth, I wouldn't have bought it.
Can I use the clean and the cool modes, at least? As far as I read, they operate only on vibrations, not electrical currents. Can I also use the lights?
Thank you, and I am waiting for your answer.
And please, write the side effects of your products on the sites! That is morally right! It is no use reading them on the pages of the manual, AFTER having bought the device
Thank you!
Respectfully,
Cristina,
Romania
I am 60 years old and decided to…
I am 60 years old and decided to purchase the Intenso Aura Age Defy, and I am very satisfied with it. I have significantly fewer wrinkles on my face!
Good customer service
The device didn’t work as expected but the customer service is really good, very quick and efficient.
ABSOLUTELY DO NOT BUY
ABSOLUTELY DO NOT BUY! I recently ordered the Beautifly under eye high frequency massager. After using it twice my under eye area developed severe swelling and irritation on both sides. It took a full 10 days to return to normal. I then tried the device again after letting some time pass to the same effect of severe swelling. I now have permanent damage under both eyes. Upon contacting the company the customer service was incredibly rude and did not accept any responsibility, instead telling me such a reaction could be because of a lack of sleep me or might be due to other skincare products (i use the same products for years without any negative effect).
They even refused to issue a simple refund of the purchase price. I will now be taking legal action. I am not convinced their products have the necessary qualifications for safety.
I recommend Beautifly a lot
I recommend Beautifly a lot. I’ve been buying their products for 2 or 3 years and I was never disappointed
Avoid!!!
I recently made the mistake of purchasing a beauty product from Beautifly and my experience has been nothing short of a nightmare. I spent over £600 on an item that I expected to receive promptly with express delivery. However, the package ended up arriving a whopping two weeks late.
To make matters worse, the appalling customer service I received from Beautifly only added to my dissatisfaction. When the package finally arrived, I was shocked to discover that I had to pay an additional £123 for duty tax. This unexpected cost caught me completely off guard, as I was under the impression that the company was based in the UK. They refund me those money.
Needless to say, this entire experience has left me feeling incredibly disappointed and taken advantage of. I would strongly advise against purchasing anything from them as their lack of transparency, poor customer service, and exorbitant hidden fees have completely soured my opinion of them. Save yourself the trouble and shop elsewhere for your beauty needs.
they need to be banned from the UK market
the worst company ever, they should be banned from the UK, they have a UK website but are placed in Poland, they promise delivery in 1-2 days yest weeks later I still don't have the items, and to top it I have now to pay custom fees of £50 that I was not told about in order to receive the items. THIS IS ABSOLUTLY RIDICOULOUS AND SHOULD NOT HAPPEN IN THIS DAY AND AGE, COMPLETE SCAM
Don't trust these people I paid for…
Don't trust these people I paid for product £169, the courier wanted another £47.69 face massager. Wanted my money back they said already left us. Fake site con artist doesn't trust a word Don't buy anything, name shame them
the shipping time is ridiculous!
the shipping time is ridiculous!! I have now received confirmation that delivery has been rescheduled for 10th May meaning i will have waited two weeks for the order! The company advertise next day delivery on their website! Apparently this situation has been going on for a long time! They should not advertise quick delivery when they know they cannot fulfill their orders!
Where is my order?!
Having read the previous reviews I now understand why I am receiving such an awful experience as well. Placed an order on 13th April and am still waiting for it to arrive. That is bad enough but receiving no response to my follow up enquiries is frankly unacceptable. I now fear that the earlier suggestions of being a scam organisation are in fact true. If not, then they really need to get their act together on taking customer service seriously as it has been shocking so far ... where is my order?!
Beautifly products
I own a few Beautifly products and enjoying using all of them. My favourite ones are BGlossy Pro, BHydraclear and BScrub Pro. I suffer with acne prone and olily in T-Zone skin. All 3 helped in reducion of oil and sebum, some cystic spots and sebaceous filaments. I use them on regular basis and they are a part of my skincare routine.
I have a good experience with the Company and deliveries, and highly recommend these to others who want to add that extra care for their skin.
Still no product!
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