Purchased a beat, added the hooks and bars and released the song through Landr. So far so good and issues here were my biggest concern. The reason for 4 stars instead of 5 is because I did feel like t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
usually I use beatstars to buy background music for my Youtube Videos, and it's been a solid experience. The licensing is clear, and my videos can be monetized without worrying about copyright claims
Company replied
Took a while for a response back and forth but overall good service. 👍
Company replied
Solved my issue immediately, did take a while for them to respond (about two days), but it was worth it since they solved my issue on the spot!
Company replied
Company details
Written by the company
BeatStars has been the #1 destination for millions of recording artists to license and purchase beats, songs, sounds and services from a global community of music makers – providing first-in-class tools, pioneering technology, and educational resources. We have empowered everyone from bedroom producers to the most in-demand, platinum-selling producers to build a business, earn a living, and collaborate with artists around the world.
Contact info
Austin, United States
- support@beatstars.com
- beatstars.com
4.2
Great
265 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
there is a bug everyday
there is a bug everyday, with sales , with uploading beats.
17 March 2025
Unprompted review
Reply from BeatStars
Hi Daniel, sorry to hear you're experiencing ongoing issues! We understand how frustrating that can be. If you're running into specific bugs with sales or beat uploads, please let us know the details so we can look into it further.
Our team is always working on improvements, and we appreciate your patience. Let us know how we can help!
Good for you Beatstars you are the Best…
Good for you Beatstars you are the Best thanks
8 March 2025
Unprompted review
Reply from BeatStars
Hi Amy création, Thank you for your kind words! We truly appreciate your support. If you ever need anything, we’re always here to help.
Reply from BeatStars
Hi Loïc, Glad to hear you had a great experience! We appreciate your support and are always here to help.
Reply from BeatStars
Hi Jamil Abbasov, thanks for your kind words! We're happy to hear you had a great experience with our support team. If you ever need help again, we’re always here for you!
Reply from BeatStars
Hi Bildad, Thanks for the great feedback! We're happy to hear everything went well. If you ever need anything, don’t hesitate to reach out. Enjoy creating!
Great customer support
Innovative company & great support for the artist community as well as producer community!
27 February 2025
Unprompted review
Reply from BeatStars
Thank you for your kind words! We're passionate about supporting both artists and producers, and we're glad you're enjoying the platform. If you ever need anything, we’re here to help!
Excellent service
Although I had an issue is was resolved very quickly and friendly. I really like BeatStars
24 February 2025
Unprompted review
Reply from BeatStars
Hi Molley, We're so glad to hear that your issue was resolved quickly and in a friendly manner! Your support means a lot to us, and we're happy to have you as part of the BeatStars community. If you ever need anything, we’re here to help!
Try Beatstars first
In case you purchase somewhere else, try beatstars first they have a organized structure... They are probably more organized than a upcoming act.
22 February 2025
Unprompted review
Reply from BeatStars
Hey Derrick, Thanks for the great feedback! We’re glad you appreciate the structure and organization we strive for. If you ever need assistance or have any questions, we’re here to help. Happy creating!
Beatstars is Great!!!
The support i've received it was fast, helpful and Roberto helped me a lot and solved my problem, plus he is very kind.
Beatstars is an amazing platform, and the support team is great too!
21 February 2025
Unprompted review
Reply from BeatStars
Hi Liz, Thank you so much for your kind words! We're thrilled to hear that Roberto was able to assist you quickly and effectively. We truly appreciate your support and are always here to help whenever you need. Happy creating!
The team really went above and beyond…
The team really went above and beyond anything I can imagine. I feel so worthy of being awakened.
17 February 2025
Unprompted review
Reply from BeatStars
Hey Kelly, thank you for such incredible feedback! We're so glad we could exceed your expectations and make you feel valued. If you ever need anything, we're always here for you. Wishing you all the best on your journey!
Guy the super helpful and super Quick
14 February 2025
Unprompted review
Reply from BeatStars
Hi Ash, Thanks for the feedback! We're glad you had a great experience. If you ever need assistance again, we're always here to help.
Beatstars.com is tanking
They do not help you sell your sounds or find customers for you and they need staff for this kind of position it's not correct for beatstars to do this to independent professional producer's it's a legit company but I'm not going to spend any money until they do we as producers are losing whil there winning with a big paycheck I'm not trying to hear the b.s I'm about to go over to landr been with beatstars for years they not representing clients well.
7 February 2025
Unprompted review
Reply from BeatStars
Hi SS,
I appreciate you sharing your concerns, and I understand your frustration. While BeatStars provides a platform for producers to showcase and sell their music, we know that visibility and marketing are key to success.
We truly value our producers and are always working to improve the platform. If you have specific feedback on what kind of support you'd like to see, I’d be happy to pass it along to our team. Let me know how I can assist!
This UI is so awful
This UI is so awful. I can't switch which lease I want to check out with, I can't change my free download options half the time after the exclusives sell on traktrain, I've spent hundreds of dollars on marketing and still can only send 20 messages a month. Literally everything Beatstars does, Traktrain also does, and better. I've asked them a month ago to fix the free download issue, they still can't figure it out. For being the largest beat store out right now, this is a pretty pathetic look.
8 February 2025
Unprompted review
Reply from BeatStars
Hi Michael,
I'm sorry to hear about your frustration with the platform. I completely understand how important it is to have a smooth user experience, especially when you're investing in marketing and managing your beats efficiently.
If you're still experiencing issues with selecting leases at checkout or modifying free download options, I'd be happy to escalate this to our team for further review. I also want to make sure your previous request regarding free downloads is being addressed, could you provide any ticket reference or details so I can follow up on it?
Your feedback is invaluable, and I appreciate you taking the time to share your concerns. Let me know how I can assist you further!
Customer Service is great even for free…
Customer Service is great even for free accounts.
22 January 2025
Unprompted review
Reply from BeatStars
Hi Lizz,
Thank you for your feedback! We're so glad to hear that you've had a great experience with our customer service. We’re always here to help, no matter what plan you're on!
If you ever need assistance or have any questions, don’t hesitate to reach out. Happy creating!
Perfect experience 💯
I’ve noticed a minor bug on my propage and the support team was very responsive and reactive with it, they took care of it and fixed it within just a couple hours…I’m really amazed by their platform and support ! Honestly Beatstars is revolutionizing online beat selling for years now…And they keep reinventing themselves and innovating daily…I’ve sold tons of beats on this platform and i plan to really take it to the next level with them this year. So if you’re looking for the best platform to sell your music on, a truly community driven platform, with great marketing integrations, content ID, publishing, a great support team and much more: Beatstars is really the best.
5 February 2025
Unprompted review
Reply from BeatStars
Hi Pragz,
Thank you so much for your amazing feedback! We're thrilled to hear that you had a great experience with our support team and that you're enjoying everything BeatStars has to offer.
It's incredible to know that you've had success selling beats on the platform, and we love that you're looking to take things to the next level this year! We're always working to innovate and provide the best tools for producers, and knowing that it's making a difference for you means the world to us.
If you ever need any assistance or have suggestions on how we can make BeatStars even better, don’t hesitate to reach out. Wishing you continued success!
Served by an amazing woman named Maggie
I was served by someone named Maggie, amazing service. Very straight to the point, not abrupt tho. Maggie has no clue she just helped me gain access to my catalogue of lyrics which were saved in BeatStars. I’m a professional recording artist and I haven’t been able to access them since 2023. It’s a great time now.
30 January 2025
Unprompted review
Reply from BeatStars
Hi Maz Mo, That’s amazing to hear! I’m so glad Maggie was able to help you regain access to your catalogue of lyrics. It must feel great to have everything back, especially after such a long time.
If there’s anything else we can assist you with, don’t hesitate to reach out. Wishing you all the best with your music!
Beatstars is great!
Beatstars has been and is staying for me the reference store for selling and buying beats, loops, drum kits and more, the catalogue is huge! I've always felt that the user interface was great, on desktop and android too.
The support team is very reactive and helpful so yeah, I really like Beatstars
30 January 2025
Unprompted review
Reply from BeatStars
Hi JeuneLys Beatz,
Thank you so much for your kind words! We're thrilled to hear that BeatStars continues to be your go-to platform for selling and buying beats and more. We truly appreciate your support and are glad that you've had a great experience with our user interface and customer support team.
If there's ever anything we can assist you with, don't hesitate to reach out. Happy creating!
Beatstars just wants producers to pay…
Beatstars just wants producers to pay for uploading beats and promotion that don't get sales. If you look at the reviews on trustpilot nobody is saying they have made sales. They're only saying the platform is great because you can upload beats or distribute them which both are worthless to do without sales. I make the best beats in the world so this proves nobody buys beats.
24 January 2025
Unprompted review
Reply from BeatStars
Hi Varshawn,
I'm sorry to hear that you feel this way. BeatStars is designed to provide a platform for producers to showcase their work, connect with buyers, and grow their brands. While sales are never guaranteed, many producers have found success through strategic marketing, networking, and optimizing their profiles.
If you're experiencing difficulties with sales, we'd be happy to provide some guidance on best practices for increasing visibility and engagement on the platform. Let us know if you'd like any tips or strategies that could help!
Customer Service is always on point
19 January 2025
Unprompted review
Reply from BeatStars
Hi Jay, Thank you for the feedback! We're delighted to hear that you're happy with our customer service. If there's ever anything else we can assist you with, please feel free to let us know. We're here to help! 😊
Feedback on Customer Service and Payment Option Suggestion for BeatStars
I would like to highlight Maggie's excellent service, always attentive and efficient in her responses. I would also like to share a suggestion I made to her: it would be great if BeatStars could offer more payment options beyond PayPal. I believe this change would benefit many producers, like myself, who have faced issues with this payment platform.
15 January 2025
Unprompted review
Reply from BeatStars
Hi Breno, Thank you for your feedback! We're delighted to hear about your positive experience with the Support team's service.
Your suggestion about offering more payment options is greatly appreciated. This is an area that we are all diving into at BeatStars to provide more options for buyers and sellers.
If you have any further feedback or suggestions, don’t hesitate to let us know by submitting feature requests here https://requests.beatstars.com
We’re always looking for ways to improve! 😊
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