While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home Goods Store

Written by the company

We believe safety should live with you - simple, reliable tools ready for life's unpredictable moments. BEAM Lab sells products that turn panic into action and give you the seconds that separate disaster from survival. Preparedness is an act of love.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ordered two safety hammers and never…

ordered two safety hammers and never received my order. Tried to contact them, no response!

2 February 2026
Unprompted review
BEAM Lab logo

Reply from BEAM Lab

Hi Ruth,

We apologize for any inconvenience you've experienced. Your satisfaction is of utmost importance to us, and we recognize the significance of promptly addressing and resolving any concerns you may have.

Please know that we normally respond within 24 hours. Please check your spam or junk folder in case our reply was filtered there.

If you're unable to find our response, please email us at support@beamlab.online, including your order details and the subject "Trustpilot review," so we can assist you promptly. At the moment, we couldn't find any orders linked to this review.

We look forward to hearing from you.

Rated 5 out of 5 stars

I bought two packs for my family

I bought two packs for my family. They will be a great stocking stuffer!

18 November 2025
Unprompted review
BEAM Lab logo

Reply from BEAM Lab

Hi Dan,

Thank you so much for sharing your experience.

We’re thrilled to hear that you’ve had a great experience with the Safety Hammer. It’s wonderful that you’re gifting them to your family. They’re going to love them. Your feedback truly means a lot to us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look