Beautiful Disaster Reviews 291

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are durable, do not fade, stretch, or tear, and maintain their appearance even after multiple washes. Many people appreciate the fast delivery service, often receiving their orders quickly and sometimes even earlier than expected. The ordering process is frequently described as easy and efficient, with consumers loving the unique designs and the brand's meaningful message. However, some people were dissatisfied with aspects of the pricing, finding certain items to be expensive. A few customers also experienced issues with shipping times, mentioning that advertised delivery speeds were misleading and that orders took longer to arrive than anticipated. There were also occasional concerns about sizing accuracy and the thinness of some materials.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many customers love the clothes, praising the... See more

Quality

Reviewers consistently mention positive feedback about quality. Customers frequently praise the amazing... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the fast shipping and... See more

Order

Users describe positive interactions with order. Many customers have been ordering for several years,... See more

Price

People report ambiguous experiences with price. Many consumers praise the great prices for quality clothing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love this company to my core. It is everything!!!! We are an amazing trible of women who have each others backs through trials and tribulations and since I lost my best friend to liver failure last... See more

Rated 5 out of 5 stars

I HAVE BEEN A VIP MEMBER FOR THIS COMPANY FOR A LONG TIME NOW!!! I LOVE THIS COMPANY FOR WHAT IT STANDS FOR, AND HOW IT HELPS ENCOURAGE AND GET MESSAGES OUT!! EVERYTHING I HAVE ORDERED FROM HERE IS QU... See more

Company replied

Rated 5 out of 5 stars

I certain clothing lines that Beautiful Disaster produces that are my favorite. I was crushed that after years of wearing my hoodie it was becoming torn up. I was super excited when they decided to pu... See more

Company replied

Rated 5 out of 5 stars

Beautiful Disaster is my favorite clothing line and the provide the best service. Whenever I reach out to the staff they always get back to me with a quick and positive response no matter what questio... See more

Company replied


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

291 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Love my jacket

Love my jacket

27 November 2024
Beautiful Disaster logo

Reply from Beautiful Disaster

Hi Linda, Thanks for the wonderful review! We're so glad you love your new jacket! Enjoy, and thanks for supporting our brand and mission!

Rated 5 out of 5 stars

I really love the design,I just wish I…

I really love the design,I just wish I knew I was getting sweat pants and not leggings because I would've ordered a smaller size in the sweat pants,I ordered a XXL thinking the bottoms were going to be leggings, the sweat pants are too big and I can't exchange them because they were in the mystery box for $75.00

27 November 2024
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Reply from Beautiful Disaster

Hi Debra, Thank you for the review and sharing your experience with us. I am so sorry to hear about the lounge pants not fitting.Please check your email, I'm going to send you a couple options that may help. : )

Rated 5 out of 5 stars

I was unsure of the mystery box but…

I was unsure of the mystery box but went for it anyway and I LOVE all of the items. It'll be a gift for my daughter. It all matches perfectly and she's going to love it. Thank you BD!!

27 November 2024
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Reply from Beautiful Disaster

Hi Tina, Thank you so much for taking a chance on the mystery box! 💜 We’re thrilled to hear you loved the items and that they’ll make such a special gift for your daughter. It means the world to us that we could be part of something so meaningful. We can’t wait to hear how much she loves it! Thank YOU for supporting our brand and mission, and for being part of the BD family. 💖

Rated 1 out of 5 stars

That the phoenix shirt is not hemed it's just zig zag at the edges and that's a problem for me because of my old

The rise phoenix long sleeve shirt is a problem for me because of the zig zag edges rather than being hemed like my other 2 long sleeve shirts that our hope and out of the darkness

25 November 2024
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Reply from Beautiful Disaster

Hi Robin, Thanks for letting us know about this problem. Please reach out to customer service so we can get it returned or exchanged for you. Thanks!

Rated 5 out of 5 stars

Order had gone to the wrong address

Order had gone to the wrong address, one I have not lived at in 3 years. They were very understanding and corrected the issue immediately. I love the clothing. Beautiful designs and epic words!

26 November 2024
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Reply from Beautiful Disaster

Hi Regina! I am so glad we could help and make sure you got your order. Thanks for the wonderful review, and for supporting our brand and mission!

Rated 5 out of 5 stars

Great products

Amazing clothes! Made to last!

25 November 2024
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Reply from Beautiful Disaster

Hi Jessica, Thanks for the wonderful review and for being an amazing supporter of our brand and mission! You're the reason we do what we do. We couldn't do it with out you!

Rated 5 out of 5 stars

BD 2x LS HOPE Top

I bought the BD HOPE 2x long sleeve top and it fits really well, not tight at all, true to size, love it and will buy more in the near future!

25 November 2024
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Reply from Beautiful Disaster

YAY, Glad you love it!! : ) Thank you for supporting our brand and mission!

Rated 5 out of 5 stars

IN LOVE!……I feel I’m just completely obsessed…

I feel I’m just completely obsessed with the entire vibe and energy of this company. I’m in recovery and every piece of clothing I can relate to in someway each one can be incorporated in my journey. If I could afford to buy them all I would. I will suggest to have a couple more sales here in there lol just saying thank you so much. I love the things I’ve bought from you guys and just keep f**king going!!

25 November 2024
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Reply from Beautiful Disaster

Wow, your words truly mean the world to us! 💜 We’re so honored to be part of your journey and that our designs resonate with your recovery and personal story. That’s exactly why we do what we do – to create a brand that speaks to tough, beautiful souls like you.

We hear you on the sales suggestion 😉 – we’ll definitely keep that in mind! Thank YOU for your love and support, and for sharing your amazing energy with us. Keep rocking your recovery, and remember, you’re never alone on this path. We’re here cheering you on every step of the way. 💪💖

Rated 5 out of 5 stars

Love BD ~ Absolutely love this company and brand

Absolutely love this company and brand.
Shipment is fast,
I received my order today,
{ 11-14-24, Thursday }, Instead of the coming Saturday:)...

29 October 2024
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Reply from Beautiful Disaster

Yay!! We love your review! Thank you for supporting our brand and mission!

Rated 5 out of 5 stars

True to size…

I ordered a hoodie following other buyer instructions to go up a size, I ended up with an oversized hoodie! BD was awesome in helping me exchange for a perfect fit! I'd say the clothing is true to size. Thank you BD, I love my hoodie, can't wait to order more products!

28 October 2024
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Reply from Beautiful Disaster

Hi Patty, Thank you for taking the time to review our products and share your experience with us! We are so grateful to have you in the BD family! Thanks for supporting our brand and mission!

Rated 5 out of 5 stars

Good service

Good service, good purchase.

28 October 2024
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Reply from Beautiful Disaster

Hi Tina, Thank you for supporting our brand and mission!

Rated 5 out of 5 stars

I love jt

Thick really well made. I love it

25 October 2024
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Reply from Beautiful Disaster

YAY!! We're glad you love it. Thanks for supporting our brand and mission!

Rated 5 out of 5 stars

Luv, luv, luv

My order arrived quickly. The clothes as always are on point, fit great, & are great quality

30 September 2024
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Reply from Beautiful Disaster

Thank you for the wonderful review! We are so glad you love everything. Thanks for supporting our brand and mission! XO

Rated 5 out of 5 stars

Best small business ever!

My husband wrote to the customer service department to tell them a part of my story. I received the most beautiful email that i have ever received in my life. It was the most thoughtful well written email that let us know the story he told was heard. It was empowering and up lifting. It reminded me my struggles do not define me and that i am not alone. They also took it upon them selves to offer me a random act of kindness. I cant say enough about beautiful disaster, what they are and what they represent. Highly recommended and i wont shop anywhere else!

6 October 2024
Unprompted review
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Reply from Beautiful Disaster

Thank you for the wonderful review! You're the reason we do what we do. We are so grateful to have you in the BD family. Thank you for supporting our brand and mission! XO

Rated 4 out of 5 stars

FIRST PURCHASE

I purchased items from BD (leggings, tanks, tshirts) for the very first time a few weeks ago. I love the clothes and they seem to be of really good quality. The only issue is with sizing. I feel that there should be customer reviews to help with that. The size charts aren't always accurate and the fit is different depending on the style. Im typically 14/16 on top but the size chart had me at a 2x based on the bust measurements which was waaayy to big. Its not just a BD issue but with most brands. Definitely need reviews! The exchange/ return process is stress free and super fast so that was a bonus. Another issue is the length of the leggings- they're really long! I'm 5'5" and they're baggy in the legs. I plan to alter then to fit but a short option would be nice. I could have easily gone down a size. Customer service is responsive and very helpful. I'll definitely be purchasing again.

24 September 2024
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Reply from Beautiful Disaster

Thank you so much for the review and the feedback. Sorry to hear about the sizing issue, but hoping we can get it fixed with an exchange. We offer some deigns in capri legging if you want to try those next time, they are great! Thanks for supporting our brand and mission!

Rated 5 out of 5 stars

Love the dress

Love the dress!
Fast delivery! Thank you!

30 September 2024
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Reply from Beautiful Disaster

Yay!! Thanks for supporting our brand and mission! XO

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process, except so MANY great things to choose from! Sweatshirt material is great and the message is even better. Great fit.

25 September 2024
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Reply from Beautiful Disaster

Yay! Thank you for the wonderful review, and for supporting our brand and mission!

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