They dispatched the wrong item, and ignored my emails. I received a saddle after ordering a fender set. I emailed them immediately upon receipt, but this was ignored. As was my follow up email. Te... See more
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The parcel is in perfect order, it arrived in four days from Italy to the Czech Republic. Excellent wheels for this money. There is no communication with the store, there is no information about deliv... See more
Company replied
Excellent vendor. I bought a bicycle. They answered all my (many) questions before and after the purchase. Delivery was timely: bike was shipped in 3 days from order; company is in Italy, delivery wa... See more
I have had a very good experience with this seller. Delivery was quick. Damage caused by shipping was replaced quickly and reliably. Thank you very much for that and see you next purchase.
Company details
Written by the company
Custom, cruiser, fixed, MTB, Gravel, Road, City E-bike, biciclette ed accessori bikes and parts! Buy now on www.bycles.it
Contact info
Via Verrotti 37bis, 65015, Montesilvano, Italy
- +390854454975
- sales@bcycles.it
- bcycles.it
4.4
Excellent
172 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The parcel is in perfect order
The parcel is in perfect order, it arrived in four days from Italy to the Czech Republic. Excellent wheels for this money. There is no communication with the store, there is no information about delivery on the website :)
10 June 2025
Reply from Bcycles Special & Custom Bikes
Hello, tracking comes automatically from our shipping company by email. Maybe was lost in the spam. Thanks you for your order!
Delivery was on time and on point!
28 February 2025
well done for good business
the package was sent and delivered very quickly. Communication is commendable
6 February 2025
Excellent vendor.
Excellent vendor.
I bought a bicycle. They answered all my (many) questions before and after the purchase. Delivery was timely: bike was shipped in 3 days from order; company is in Italy, delivery was to France, it took 2 days. Price was also good. Highly recommended.
5 November 2024
Unprompted review
Decent and honest seller - Top!!!
I have had a very good experience with this seller. Delivery was quick. Damage caused by shipping was replaced quickly and reliably. Thank you very much for that and see you next purchase.
8 November 2024
Unprompted review
Good!
Very nice and reliable contact. The bike arrived on time. Reliable and communicative contact with the service team.
21 June 2024
Unprompted review
fast delivery
27 January 2024
Unprompted review
Good dialog with the guys
Good dialog with the guys. Onest seller. Nice doing business with you.
19 January 2024
Super fast shipping
Super fast shipping, perfect product and lovely customer service
16 November 2023
Unprompted review
Ignored Support Request
They dispatched the wrong item, and ignored my emails.
I received a saddle after ordering a fender set. I emailed them immediately upon receipt, but this was ignored. As was my follow up email. Terrible service, would not recommend.
14 September 2023
Unprompted review
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