Submitting my ID was a little difficult, had to email it thru customer support. But that worked I guess never got email back telling me tho. So went to chat online with them and Darlene at customer su... See more
Company replied
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Elite Business Centre, TREJQA TA' BOX BOX, MSD 1840, MSIDA, Malta
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Amazing response in chat and great casino over all

Reply from Bcasino
The Team at Bcasino took the time had the understanding and showed a level of professionalism not witnessed anywhere before.Thankyou to the the Team

Reply from Bcasino
Communication with the AI wasn't too bad but the actual customer service has been very good cheers

Reply from Bcasino
Overall the help from the agents so easy quick fast response everytime and all favoritegames

Reply from Bcasino
I made a request to withdrawl and sent in documents to verify, was informed i was fully verified on sunday night/momday morning. Withdrawl has since been approved. Its now thursday and still waiting for the payment to be made. Other than this painfully slow withdrawl process (which should be relatively easy after its approved atleast) they are a pretty decent casino. Hopefully next time funds are faster or may not be playing here if not. 7.5/10

Reply from Bcasino
Had great experience with fanos... What a guy helped me with everything i needed. ... Guy deserves an award

Reply from Bcasino
Love the games and free spins agents are nice but i am worried i won some money sent in my proof of adress and id and now my bank card too. Withdrawal still pending ny deposits went in no problem but im finding it hard to get my winnings i do hope i dont get dissapointed i would like to continue playing but seems like they dont wanna payout ill come back on and keep everyone updated as soon as i see results.
So im back to keep you updated i finally got verified and now waiting for my withdrawal they said 3 to 5 business days if it is that long i might try another site as process is too slow and its a pity because its a good gaming site. I will come back and let you know if my winnings landed or not and how long it took.
Hi back here again going to give one star now instead of 2 as still waiting on my winnings they keep telling me its under review i sent all they needed a few times i just dont understand the delay very frustrated would not recommend this site you will have s fight on your hands for your winnings not happy at all
So made withdrawal the 12th its now the 16th still not even pending i give up trying now. Will be playing with another site goodbye.

Reply from Bcasino

Reply from Bcasino
Terrible casino. They'll find any kind of trouble to avoid paying you your winnings. There are much better online casinos. Don't waste your time or money with this casino or any of its companies.

Reply from Bcasino
Most effective services with great agents ,

Reply from Bcasino
Very polite and quick to answer all my questions.

Reply from Bcasino
Absolutely terrible website and complete scam. Avoid at all costs. If you win anything they take 2 days to review and tell you then you breached the terms and conditions.

Reply from Bcasino
Absolute scam - don’t waste your money here

Reply from Bcasino
There is a team member on hand when needing help

Reply from Bcasino

Reply from Bcasino
It's amazing casino I love it and stuff is good

Reply from Bcasino
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