Thought I’d post another 1 star review because I came on here to see what people had recently thought of the casino and found over the last 7 days multiple “5 star” reviews had been posted all by memb... See more
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when u think a company has hit rock bottom, they start digging. Since my previous review ive had other issues with games crashing and being forced to spend HOURS on chat. They close chat without reso... See more
Company replied
Worst experience ever comparing to other casino. Worst RTP ever i see, always problems with withdrawal systems always in maintenance sometimes over 2 days, also if your email is not that same on platf... See more
Company replied
Worse customer service for any online casino in my lifetime. Doesnt matter if youve bet 100 in your lifetime or 1 million you get treated equally as bad. I had a game crash and the logs prove i didnt... See more
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Company details
Written by the company
BC.Game is a community-based crypto casino that offers its players the best online casino experience possible! At BC.Game, we are convinced that blockchain will change the online crypto gambling industry forever! Jump in and check it out for yourself! Have fun and earn crypto!
Contact info
Malta
- bc.game
1.5
Bad
4K reviews
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I messaged you guys to say I’d been…
I messaged you guys to say I’d been hacked and that’s why kyc was not the same and you told me it would be sorted as soon as it happened look back over the message User id 30761776
Some had done first kyc so I reported it straight away just get my account back open or I will not be going away
10 April 2026
Unprompted review
Reply from BC.GAME
We have reviewed your account again based on the UID provided.
Our findings remain unchanged — the KYC verification failed due to a clear mismatch between the account holder and the individual who completed the verification. Furthermore, the KYC individual had no knowledge of the account, its activity, or platform features.
This constitutes a serious violation of our platform’s security and compliance requirements. As a result, any winnings cannot be granted. In accordance with Clause 6.13 of our Terms of Service: Identity Verification(https://hash.game/help/terms-service).
As a result, the account cannot be reinstated, and the outcome of this case remains final. this decision is final, and the account cannot be reinstated.
I had a very negative experience using…
I had a very negative experience using BC.Game and would strongly advise others to be cautious.
First, I faced repeated issues with deposits. On multiple occasions, money was successfully debited from my bank account but never reflected in my BC.Game balance. This did not happen just once, which makes it highly concerning. Despite contacting support and providing transaction details, the issues were not resolved satisfactorily.
Second, their support system is extremely poor. In several instances, I either received delayed responses or no meaningful response at all, especially regarding financial issues. This lack of accountability makes the situation even worse.
Third, their “cashback” system feels misleading. Most of the time, the cashback is given as bonus money that cannot be easily withdrawn and comes with restrictive conditions, making it practically useless. Even when cashback is credited as real money, the amount is extremely small compared to losses.
Lastly, I noticed a concerning pattern while playing. When placing smaller bets, results appeared normal and instant. However, when placing larger bets (₹1000+), there was consistently a delay in the result, and outcomes seemed significantly less favorable. While I cannot definitively prove manipulation, this pattern was frequent enough to raise serious concerns about fairness and transparency.
Overall, I ended up losing a significant amount of money (over ₹1 lakh), and the experience has raised doubts about the platform’s reliability, especially regarding deposits, support, rewards, and high-value bets.
10 April 2026
Unprompted review
Reply from BC.GAME
We understand how frustrating it is to face repeated deposit issues, delayed support, and concerns about cashback and gameplay. This is not the experience we want our users to have.
We take your concerns regarding deposits, gameplay, cashback, and support seriously, and we want to review each point carefully to better understand what happened.
Please contact martin@bcgame.com and share your UID along with your deposit details, payment receipts, and any relevant gameplay information, so our team can carefully review your case and address the concerns raised. Once we receive your details, the relevant team will investigate the matter and provide an update within 48 hours.
how to open your site why cannot open
how to open your site why cannot open
10 April 2026
Unprompted review
Reply from BC.GAME
Thank you for reaching out.
Our website operates in compliance with regulations, but access may be restricted in certain regions, so it’s possible that your location is not currently supported.
They don’t let you Withdraw your money!
They don’t let you Withdraw your money!
10 April 2026
Unprompted review
Reply from BC.GAME
We would like to clarify that BC.GAME does not restrict withdrawals without reason.If you are experiencing an issue during the withdrawal process, we kindly ask you to provide your UID and order ID to Martin@bcgame.com. Once we receive your email, we will review your case within 48 hours and escalate it to the relevant team for further assistance.
In some cases, withdrawal restrictions may be related to wagering requirements not yet being met, which are part of standard compliance rules.
If your situation is different, please feel free to share more details via email — we’ll be happy to look into it and assist you further.
Guys stay away the are scammers they…
Guys stay away the are scammers they take your money and block u and they keep your money do not deposit with these guys
10 April 2026
Unprompted review
Reply from BC.GAME
We understand how upsetting it is to feel that your account was blocked and that your money was not returned as expected.
Please note that account restrictions are usually applied only when a security or compliance review is triggered. This does not mean your case will be ignored.
Please contact our support team at martin@bcgame.com and share your UID along with the relevant details of your case, so the team can carefully review the situation and clarify what happened. Once received, the relevant team will investigate the issue and guide you on the next steps.
bcgame still refuses payout
bcgame still refuses payout
my ltc us still locked $10 and they are refusing to payout dont play here if theyre even scamming users of 10 dollars imagine what would happen to you
9 April 2026
Unprompted review
Reply from BC.GAME
We’d like to address your concern and clarify the situation.
Withdrawal requests are not refused without reason, and we can take a closer look into your case and assist you in reviewing this further.
If possible, please provide your UID or relevant transaction details to martin@bcgame.com via email, so we can investigate further.
We sincerely looking forward to your reply.
I recently received a response from the platform regarding concerns raised, and honestly, it just confirms everything..
Oh, so “many” of your games are provably fair but not all, right? That already raises questions. And let’s be honest, saying “many” without transparency sounds like a convenient way to hide behind a vague claim. Is it one game out of hundreds that’s actually fair while the rest behave differently? Because from a user’s perspective, it definitely doesn’t feel random, it feels patterned and controlled. So yeah, thanks for that clarification… now users just have to somehow guess which “one fair game” you’re talking about.
Oh, what “security” are you even talking about? This is 2026 people understand how legitimate gambling platforms work versus how shady systems operate. Calling forced wagering, high fees, and restrictions “security measures” doesn’t make it true. In real, regulated platforms, users can withdraw their own deposited money without being forced to gamble it first. Here, it feels like the system is designed to trap funds, not protect users. And let’s not ignore the merchant issue, deposits go missing, proof is provided, and yet the blame is still shifted onto the user. That’s not security, that’s avoidance of responsibility.
“Verified channels” doesn’t mean much when the actual user experience shows the opposite. People report the same pattern over and over, deposits not acknowledged, withdrawals delayed or lost, and no real resolution even after providing evidence. And then, on top of that, accounts or transactions end up getting flagged, causing even more problems for the user. If this is what you call “reviewing cases,” then it clearly isn’t working the way it should.
As for customer support : this reply itself proves the issue. It’s generic, avoids specifics, and pushes users to email again instead of actually resolving anything. The so-called support feels more like a scripted bot than real assistance. Most of the time, it either repeats the same lines, avoids the issue, or shifts blame instead of helping. And asking users to reach out again just feels like another loop where nothing actually gets resolved.
8 April 2026
Unprompted review
Reply from BC.GAME
We understand your concerns and the frustration you’ve expressed, and we’d like to address a few key points in a clear and transparent way.
Regarding fairness, it’s important to distinguish between different types of games on the platform. BC Originals are built with provably fair technology, allowing users to independently verify outcomes. For third-party games such as slots and live casino, they are provided by licensed providers and operate using certified RNG systems. In both cases, results are not manually controlled or manipulated. You can learn more here: https://bc.game/help/provably-fair
On deposits and withdrawals, we acknowledge that delays or pending cases can be frustrating. In many situations, these are related to payment channels or merchant-side confirmation processes. We recognize this as an area that requires continuous improvement, and our team is actively working on optimizing payment channels to provide a smoother experience.
Regarding wagering requirements and related rules, these are standard practices across the industry and are adopted by all compliant platforms. They are in place to support compliance, security, and proper risk management — including anti-money laundering obligations — rather than to restrict users unfairly. Without such measures, platforms would not be able to operate in a responsible and regulated manner.
Regarding customer support, we understand that experiences may vary. Our intention on this platform is to assist users directly on a case-by-case basis. When we guide users to email support, it is to ensure privacy protection and allow for more efficient one-to-one handling, rather than relying on generalized responses.
We would also like to note that individual cases require specific review, and broad generalizations may not fully reflect the actual circumstances of each situation.
If you are open to it, we welcome you to share your UID or relevant details to martin@bcgame.com via email. We are always willing to review cases based on verifiable information and provide further assistance where possible.
let's get this back down to 1.3 again
account closed, balance wiped out, lied to and ignored. that's the bc.game experience in a nutshell. this is the lowest rating i've seen on trustpilot and it's well deserved. head to bitcointalk, casinoguru, casinomeister, hell all you have to do is google "bc.game scam" and you'll get 100+ results.
avoid at all costs
8 April 2026
Unprompted review
Reply from BC.GAME
As previously addressed across multiple cases, the outcome regarding your account has been reviewed thoroughly by the relevant teams and remains unchanged.
We have made repeated efforts to engage and assist; however, due to the lack of verifiable information and constructive cooperation, no further progress has been possible.
We also note the continued references to unrelated third-party platforms and repeated statements across accounts, which do not reflect the actual details of the case and may mislead other readers.
At this stage, without any new, verifiable information, this matter cannot be progressed further.
This site not even deserve one star
This site not even deserve one star
We spend 5 years on this site now they lower the bonuses
Lower coco bonus from 0.8$ to 0.04
Their in house games house edges is 4% 😂😂 one last thing if u win by mistake on this site they will block your account without reason
Stay away from this site
Thanks
8 April 2026
Unprompted review
Reply from BC.GAME
Hello,
We’re very sorry to hear about your experience, especially after so many years on the platform.
We understand how disappointing recent changes can feel when bonuses seem lower than before. The recent update was designed to make the rewards system more transparent and consistent over time, although we understand that this may not feel positive from every player’s perspective right away.
You can read more about the recent rewards update here: go.bcgame.ad/4e6qYTf
We would also like to clarify that Coco Bonus operates independently and is not directly tied to the recent reward system changes.
We’re also sorry to hear your concerns regarding gameplay and account actions. We understand how important trust and fairness are to the overall experience, and we appreciate you taking the time to share your feedback.
BC GAME is one of the most pathetic places to be…
one of the most pathetic places to be especially after the recent update. in name of providing new experience more rewards bc took all the bonuses and ruined the experience. new level change dropped every to lower level and coco rewards were deopped to just 5% of the original. New wagering introduced which is crazy, from 89k for level up it went straight to 936k total garbage place to be. go to thrills or Winna stay the fk away from bc
8 April 2026
Unprompted review
Reply from BC.GAME
We’re really sorry to hear your feedback, and we completely understand how changes like this can feel frustrating - especially when you’re used to a certain reward structure.
With the recent upgrade, some previous bonuses were adjusted, and we understand this may create the impression that rewards have been reduced. That’s not the experience we want for our players.
Our intention with this update was to simplify the system and make rewards more transparent and consistent over time, while introducing new ways for players to benefit. However, we recognize that adapting to a new system can take time, and your concerns are absolutely valid.
You can read more about the recent rewards update here: go.bcgame.ad/4e6qYTf
Your daily, weekly, and monthly bonuses are still in place, and we’ve also introduced additional features such as the BC Engine. We highly recommend trying the real-time rewards experience,with every bet, you receive $BC tokens, which are automatically staked to generate BCD earnings. If you’re open to it, you may find this real-time rewards experience helpful.
Additionally, we would like to clarify that Coco Bonus operates independently and is not directly related to the reward system upgrade. Its rewards are generated randomly and are not solely determined by level or recent system changes.
Once again, we apologize for the disruption to your experience. Your feedback is very helpful to us, and we genuinely value input from our community.
The 1 rating says everything that needs…
The 1 rating says everything that needs to be said about this site one of the worst sites i have gambled on, the amount of rtp from slots is insane, spinned into 10 bonus to pay 2$ each time even on 4 scats ended up paying 4$ or less, i am convinced this one of the top rigged casino of all time
5 April 2026
Unprompted review
Reply from BC.GAME
We’re sorry to hear about your experience and understand how frustrating it can feel when outcomes don’t meet expectations, especially during bonus rounds.
Please note that all games on our platform operate under strict fairness standards. Slot games are provided by licensed third-party providers and use certified RNG systems, meaning results are random and not manually controlled. You can learn more about this here: https://bc.game/help/provably-fair
We understand that short-term results can sometimes feel discouraging, but they are part of the natural variance of probability-based games.
If you feel the experience isn’t enjoyable at the moment, we would gently encourage taking a short break and returning when you feel more comfortable.
Should you have any specific concerns or would like us to review a particular session, you’re welcome to share your UID as well as more detail to martin@bcgame.com via email, and we’ll be happy to assist.
Avoid like the plague fake rtp site is…
.Avoid like the plague fake rtp site is the biggest scam iv ever played and customer service is copy and paste bots...
Reply to bc scam casino no thanks i have now self excluded from your site people need to be warned this is a scamming platform you're bad reviews reflect that.
7 April 2026
Unprompted review
Reply from BC.GAME
Hello, we’re sorry to hear about your experience. We understand how frustrating it is to feel that the RTP is unfair and that the support responses you received felt generic rather than helpful.
We take concerns related to game fairness and service quality seriously, and we want to have your case reviewed properly with the relevant team. Please contact martin@bcgame.com directly with your UID, and if possible, the game name and approximate time of the issue so the case can be located and reviewed accurately.
Once your details are received, the team will follow up as soon as possible, typically within 48 hours.
Terrible experience with BC Game
Terrible experience with BC Game. All the games feel designed only to make you lose — constant losses with almost no real chance to win. After trying several different games, the result is always the same: money disappears quickly. I definitely do not recommend it. If you don’t want to waste your money, stay away
5 April 2026
Unprompted review
Reply from BC.GAME
We’re sorry to hear about your experience and understand how frustrating it can feel when results don’t meet expectations.
Please note that all games on our platform operate under strict fairness standards, with many using provably fair systems or certified RNG mechanisms. This means outcomes are based on randomness and can be independently verified. You can learn more here: https://bc.game/help/provably-fair
We understand that gaming should always be an enjoyable experience. If things aren’t going your way, it may be a good idea to take a short break and return when you feel more comfortable.
If you have any specific concerns, you’re always welcome to share more details with us, and we’ll be happy to assist.
Deposit of rs 10000 not credited
I am writing this review to report a serious issue regarding my deposit on BC.Game.
My User ID: 19727106
On 3rd April at 8:57 AM, I deposited ₹10,000 through Paytm. The merchant name was Muneeb Ahmad Naikoo. However, the amount has still not been credited to my BC.Game account.
This is not the first time I have faced such an issue. Previously, I had a similar problem where my deposited amount was not refunded, and I was told it was done at my own risk. Now the same issue has happened again, which is very concerning.
I have already contacted support, but the response has not been helpful, and my issue remains unresolved.
This is extremely frustrating. A platform like BC.Game should ensure safe and reliable transactions for its users. Losing money like this without proper support is unacceptable.
I request the team to urgently investigate this matter and credit my funds or provide a proper resolution. I can provide payment proof and transaction details if required.
Until then, I strongly advise others to be cautious while making deposits on this platform.
I hope this issue gets resolved soon.
3 April 2026
Unprompted review
Reply from BC.GAME
We understand how frustrating it can be to experience a delay with your deposit, especially when it has happened more than once. We sincerely apologize for the inconvenience this has caused.
Based on your timeline, your deposit is still within the standard processing period of up to 14 business days. While we understand this may not be ideal, this timeframe is part of the normal procedure for certain payment methods.
Please rest assured that your case has not been overlooked. If possible, we kindly ask you to send your Order ID and any relevant details to martin@bcgame.com so we can assist you further. In the meantime, we will also continue to monitor your order status closely.
We look forward to your reply and will do our best to help resolve this for you as soon as possible.
Your martin@bc
Your martin@bc. game gmail is is not replying I have provided every thing you need on gmail but he is not replying you said I will get my compensation they are saying they can’t verify it because it’s too late now is it my fault your team is full of bots I need my 9000 deposit anyhow i don’t need your words I want you to set an example I loved bc game of fast withdrawal but since that 9000 rs deposit got lost I have lost trust in you guys shame on you for losing a loyal customer because of your cheap tricks it s been 4months I have not recd it yet and my ticket is opened from nov the same day so can’t complain it
4 March 2026
Unprompted review
Reply from BC.GAME
We have already received your email and escalated your case to the fiat team for review.
After verification with both the fiat team and the relevant merchant, the materials you provided were found to have inconsistencies and could not be validated as reliable evidence. As a result, we are unable to proceed further with your case.
Please understand that all cases are handled based on verified data and internal review standards. We are not able to make exceptions without valid and verifiable proof.
At this stage, there will be no further updates regarding this matter.
I requested a Withdrawal marked completed but funds not received withdrawal (VND) on March…
Update: Final Update:
BC.Game has now stopped responding completely after I requested a clear explanation and asked them to stop automated replies.
All required documents have already been submitted, and there is confirmed evidence that my case exists in their system (Order ID: 1860719127536522725).
At this point, the withdrawal is marked as “Completed” but no funds have been received, and no valid explanation has been provided.
This behavior strongly indicates intentional avoidance rather than a technical delay.
I will continue to escalate this case publicly.
BC.Game has stopped responding completely after their public reply.
This confirms that the issue is not a missing ticket, but a lack of proper handling and accountability.
All required documents have been submitted, and there is clear proof that my case exists in their system (Order ID: 1860719127536522725).
At this point, the withdrawal is marked as “Completed” but the funds have not been received.
I am still waiting for my money and a clear explanation.Update (no response):
BC.Game has stopped responding completely after being presented with clear evidence.
This behavior strongly indicates avoidance rather than a technical delay.
I am now escalating this case publicly across multiple platforms.
Update:
There is still no response from BC.Game after repeated follow-ups and complete document submission.
At this point, the lack of communication is highly concerning and unacceptable.
If this issue is not resolved soon, I will escalate this case further.
I requested a withdrawal (VND) on March 26, 2026, but I still have not received my money.
The system shows the transaction as “Completed”, however the funds have not arrived in my bank account.
BC.Game asked me to provide a bank statement, and I submitted an official statement issued by my bank exactly as requested. After that, there has been no response from support.
This is a small amount (1,391,600 VND), but it is still being delayed without any explanation.
Very disappointing experience. Support is unresponsive and the process is unprofessional.
Withdrawal amount: 1,391,600 VND
Date: March 26, 2026
Status: Completed but not received
My username: beonheo22
Update:
After reviewing many recent 1-star reviews here, it is clear that my case is not an isolated incident.
Multiple users are reporting the exact same issue:
Withdrawals marked as “Completed” but funds not received
Repeated requests for bank statements
Lack of response or only automated replies
This confirms a clear pattern.
In my case, I have already submitted a fully valid bank statement issued directly by my bank (with official stamp and signature), yet the support team continues to ignore the case without any explanation.
At this point, this is no longer a verification issue, but a serious concern about how withdrawals are handled.
I am still waiting for my funds and a proper response.
There has still been absolutely no response from BC.Game after multiple follow-ups and public updates. At this point, this behavior appears to be intentional avoidance rather than a delay. If this issue is not resolved, I will continue to escalate this case across multiple platforms to raise awareness. This is not how a legitimate platform should handle customer funds.--
Update (after BC.Game response):
BC.Game has responded claiming that they “cannot find my support ticket”.
This statement is incorrect.
I have already been in contact with their support team regarding this exact withdrawal. Below is a direct message from their support:
"Hello, we have reviewed your withdrawal request related to transaction VNDFIAT:1391600 on 26/03/2026 and requested additional information to proceed.
Order ID: 1860719127536522725"
This clearly proves that my case DOES exist and has already been processed by their team.
I have also submitted the requested bank statement (official, with stamp and signature), but after that, there has been no further response.
This is not a missing ticket — this is a failure in handling and follow-up.
I am still waiting for my funds and a proper resolution.
If this issue is not resolved, I will continue escalating this case publicly.
No response from BC.Game after their public reply.
I have already provided proof that my case exists in their system (Order ID: 1860719127536522725).
Still no resolution.
4 April 2026
Unprompted review
Reply from BC.GAME
We sincerely apologize for the delayed response and for the inconvenience this situation has caused you. We fully understand how frustrating it must be to see a withdrawal marked as “completed” while the funds have not yet arrived. This is not the experience we aim to provide.
Based on the username you provided, we were unable to locate a corresponding ticket in our system. Could you please confirm whether a support ticket has already been created for this case?
If not, we kindly ask you to submit a ticket through our support channel, as this is required for the team to properly track and process your withdrawal issue. Once the ticket is created, we will be able to follow up internally and assist you more effectively.
We truly appreciate your patience and look forward to resolving this for you as soon as possible.
I am playing approx 5 month on BC games…
I am playing approx 5 month on BC games platform and overall experience going will be amazing bigger winning chances great customer support also he can help with community if you have facing any problem always provide better customer support and quick deposit quick with withdrawal I don't face any problem and always updating to community across all social media handle telegram Twitter Instagram always updating and always loyal with community if you are playing BC games you can never disappoint you can definitely enjoy and always win bigger
3 April 2026
Unprompted review
Reply from BC.GAME
We truly appreciate your kind words and support! It’s amazing to hear that you’ve had such a positive experience with our platform, support team, and community.
We’ll keep doing our best to bring you an even better experience. Wishing you lots of luck and big wins ahead!
i have played many crypto sites and…
i have played many crypto sites and this one to me seems great no problems at all. i deposit play and if i win its near instant.
2 April 2026
Unprompted review
Reply from BC.GAME
Thanks a lot for your feedback! Great to hear everything’s been smooth for you — hope the wins keep coming!
คำตอบ
date 20-21/3/2026 I participated in a Micro Gaming event and ranked in the top 20 in the second round. Then the game went down for maintenance, and today, when I checked the Micro Gaming page on the BC platform, it was gone. The event was also removed on the day it was held up. What about the prizes I should have received? I contacted EthanZh privately via Telegram a week ago, but he hasn't responded or even read my messages. How will I be compensated, and will I ever get a response? He didn't notify me at all when the event was removed
21 March 2026
Unprompted review
Reply from BC.GAME
Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand how concerning this situation must be.
We would like to actively look into this matter for you. As this event was organized by a third-party provider, we will need to verify the details on our end.
If possible, please send your UID and any relevant information to martin@bcgame.com via email, and our team will review your case and check your eligibility for the reward.
We look forward to your reply and will do our best to assist you.
You Forced me to step in into this case
I would like to step in regarding this case as I am the sender of the funds in question.
I am the account holder who transferred approximately 3757 XLM on 07/06/2023 at around 13:00 (platform time) to the user “Ajeet basoya” via the internal tipping system on BC.GAME.
This was a direct user-to-user transfer from my account.
I request the BC.GAME team to verify this transaction from their internal records using my account UID and the timestamp provided.
I am willing to cooperate and provide my UID( Uid :- 14948928) and any additional verification required to confirm that this transfer was legitimately made from my account.
If your system is currently unable to locate this transaction, I request a deeper technical review of historical transaction logs, as this transfer did occur and can be verified from the sender side as well.
This is not related to any bonus activity from my side, and I request a fair and accurate review based on actual transaction data.
I hope the team will take this into consideration and investigate the matter properly.
2 April 2026
Unprompted review
Reply from BC.GAME
We have taken note of the additional information provided regarding this case.
We have carefully reviewed the details you shared, including the UID and transaction description. However, after multiple checks within our internal system, we were unable to locate any corresponding transaction record matching the transfer described.
We also reviewed the previously submitted materials, including screenshots related to the alleged transfer. Unfortunately, these could not be independently verified for authenticity and therefore cannot be accepted as valid supporting evidence.
Please note that all user-to-user transfers conducted via the platform are recorded within our system. If a transaction had occurred as described, there would be a corresponding verifiable record.
Based on the findings above, the outcome of this case remains unchanged. All decisions have been made in accordance with our platform policies to ensure fairness and consistency for all users.
We understand that this may not be the outcome you were expecting, and we appreciate your understanding.
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